Comments regarding Logee's Greenhouses, Ltd.

First, let me say I e-mailed Logee's privately about my disappointment in the gift plants they sent, and received no response whatsoever. This in itself speaks volumes.

I keep a Wish List of plants so that my kids never are lacking for ideas when it comes to holiday and birthday gifts. Last Christmas, they sent me two of my 'top of the list' plants as gifts. I had sent links for the two types of Phaius orchids offered on Logee's site. On the description pages in two places, they say that the plants they send are "blooming size" although not necessarily in bud. They were $24.95 each plus shipping. I was expecting big plants that would bloom this spring.

What I received were two tiny starts with the longest leaf on either of them not over 7in. Now, Phaius of blooming size are big - they have leaves 2ft. long, give or take. So these plants are at least a year, and more likely two years away from "blooming size". This is not only false advertising it is an outrageous rip-off.

Don't buy anything from Logee's unless you absolutely can't get it anywhere else!

"On Jul 13, 2012 3:55 PM, Logee's Greenhouses, Ltd. responded with:

Dear dyzzypyxxy,

We apologize for your disappointment. We've looked over our records and cannot find any emails regarding phaius gifts. Please respond to our D-mail so that we can correct this for you.

As soon as we saw this posting we looked at the plants in stock and we agree that they are definitely too small. Unfortunately as living items, plants are difficult to review for quality and change every year. The Phaius the first few years we offered them were much larger. Over the last year or so, and through changes of personnel, we obviously missed the change in size of the plants and just kept using the same advertising that we originally had. We immediately removed the "blooming size" note and are pulling the smaller ones out of stock. We are also discussing how we should handle the next crop.

Thank you for bringing this issue to our notice as we missed it. And, again, please contact us directly.

Sincerely, Logee's Customer Service

I ordered and recently received a 'Citrus Trio' of a Meyer lemon, a Key lime and a Sanguinelli blood orange as well as a Jaboticaba tree. The citrus arrived in very good condition. The new leaves on the Jaboticaba have died back, but otherwise it looks to be in good condition as well. The tree itself was much larger than I was expecting. All trees are under a grow light. I'll update later when/if they stabilize and start growing again.

I've ordered two exotic plants from Logee's, and must say I'm a very satisfied customer. The first was a Murraya Paniculata, which arrived in excellent condition. It was very well packaged, with a number of precautions taken to ensure safe delivery (which I appreciate, given that it was shipped across the country to CA). It's been a few weeks and it's nearly doubled in size and remains very healthy.

However, I thought my relationship with Logee's might have been over after the arrival of my second purchase, an Osmanthus Sweet Olive. Although similarly packaged with care, the plant looked like it had undergone some stress prior to shipping. In particular, six of its twelve leaves has been snipped in half with some scissors (to hide browning tips, some of which were still visible). Hopefully the plant will survive, but I was disappointed to receive a battered (i.e. unattractive) specimen that may already be on its way out (especially because it's a gift and was a little pricey).

So, displeased, I decided to see just how much Logee's "100% Satisfaction Guarantee" was worth. To my delight, quite a bit it would seem. My call was quickly answered by a live person who was friendly, articulate, and helpful (no automated labyrinths, no overseas call-takers. [if only dealing with AT&T was so simple!]). I wasn't given the run-around or required to jump through any hoops; instead, I was given the option to receive a full refund or store credit to put toward a future purchase. (It's my understanding that had there been another Sweet Olive of the desired variety in stock, I would have had a third option to request a replacement plant). So, I opted for store credit (after-all, I still need that gift!).

I'm sure they're better bargains out there, but I must admit, I now have a place for Logee's in my heart. Excellent variety, informative/user-friendly website, and genuine customer service. Hard to ask for more than that.

Place an order for 2 plants,Top hat blueberry and Manilkara Zapodilla "Silas" late february 2012 and recieved them 2 weeks later..they arrived in good condition,well packed and plants looks healthy,the care for the plants is in box too!today plants and really doing great and happy!thanks logees!

um the shipping to canada is 120$......

"On Jul 13, 2012 4:22 PM, Logee's Greenhouses, Ltd. responded with:

Unfortunately shipping plants outside the US is cumbersome and has become more and more so every year. In addition to the high cost of trying to get live plants to through customs, there is also a significant amount of paperwork and every plant must be inspected by the department of agriculture. We used to ship to many other countries but have done fewer each year as the regulation became more stringent. Because of that our FAQ page explained that shipping to Canada required a minimum order of $200 merchandise with a 60% charge for shipping ($120 minimum) as well as a fee for the Phytosanitary inspection. Unfortunately, we have just recently ceased taking orders for even Canada."

i placed a huge order way back when, probably 12 yrs. or so ago and was disgusted with the tiny plants and high shipping. most died the first year although that could have been my fault as i was fairly new to gardening.
it was with trepidation that i ordered three Clivia (on sale) a couple months back. the price was too good to pass up on a plant i've wanted for a very long time.
i gave them a preferred ship date and they arrived exactly on schedule, today in fact. the plants are all beautiful and healthy, big root systems and tall green leaves. yes, the shipping is still up there (shipping is high everywhere) but it was well worth it.
i'm a happy camper.

Posted on March 15, 2012, updated March 16, 2012
I made 2 different orders on 2/22/2012 with Logee's. Having heard nothing, 13 days later I had to email them to check on the status on 3/6/12. The first order was delivered to me 3/7/12 in good condition with very fine plants. The other Order # 14587868, for my niece, was back ordered because of an outage of Citrus Medica Turunji. I was informed by email that as soon as it was back in stock the 2 trees would ship together as a full order. My niece was quite disappointed when the package arrived with NO CITRUS MEDICA TURUNJI after I informed her that Logee's email said it would ship as a complete order. There was NO explanation in the package or in my mailed invoice to explain the contradiction in shipping and the promises in the email. When I ordered the tree online it was IN STOCK. I find communication at Logee's to be woefully lacking, their promises empty and an absence of commitment to stock online orders by following through with their own emails.
"Dear Customer,

Your order is in Back Order status due to the Citrus Turunji. Our growers are letting us know that this item should be available shortly. As soon as they release this item suitable for shipment we will get your order shipped right out to you.

Thank you
Logee's Customer Service "
I informed them I was happy to wait for the whole shipment and was not informed that they were only going to ship out 1/2 of my order in contradiction to their email.

I've placed two recent (November and December) orders with Logee's and am very pleased with the plants I received. Out of nine total, seven of them were larger than I expected - much larger, in a couple of cases - and two were the anticipated size. All of them were healthy and well-packed. Both the orange jasmine and the euphorbia millli 'Red Jillian' bloomed within two weeks of arriving, and the jewel orchid is starting a bloom spike. I also appreciated the care sheets that were included. One plant was a species I've never tried to grow before, and the sheet was much more detailed than any of my houseplant books.

Overall, I'm very satisfied and I will order from them again as soon as it gets warm enough to ship.

Please read the review left a few reviews below this one by "Fragrantfan".I have not been able to figure out the password for that account and hence am posting it under another new account. I would like to say thank you to Logee's for taking care of the Michelia Alba problem. I left them a phone message and had given up on getting any resolution out of it.My Michelia costing $50 was sent with scales on it! But few weeks later another Michelia arrived in the mail all for free. They sent me another $50 plant all for free.That is surely commendable. However, i would stilll like to reinforce the presence of the rude lady on the phone who i talked to again a week before and she hung up in a hurry while i was in mid sentence asking about guess what??(another order ofcourse!)So, will i order again, ofcourse i will, but i do think Logee's needs to address the rude lady on the phone problem.Also, they discontinued a plant which i had ordered already but showed available on the website and nobody communicated with me about that.I was waiting for the plant and when i called,was told it has been discontinued.(Jui molle).Also i have noticed that in orders with many number of plants, to fit all plants in a single box, they ship smaller sizes,but if you order one or two plants they arrive in decent sizes.

I ordered a couple of things from Logee's some time ago and they did well. I was planning to order from them again but they have dropped so much in the ratings that I may not. I wonder if Logee's has changed hands?

I registered for a class this coming Saturday at Logee's Open House Weekend, and plan to drive 1 hour each way to attend. I called today to ask them if I could buy (credit card) several plants at the email sale price of several dollars off each plant, good thru tomorrow, and pick them up when I come up in 5 days. I was told I could not- that I would have to drive there by tomorrow (I work, and there was a major storm this past weekend)-or pay to have the plants shipped!. I feel that Logees is a great resource, and I have been spending considerable money there for 30 years. However, I feel there is a decided overpricing on many items, and a general attitude of superiority that I don't find appealing.

"On Nov 1, 2011 4:41 PM, Logee's Greenhouses, Ltd. responded with:

Dear laurie7777:

We are truly sorry to have disappointed you. We will certainly honor the email prices for you when you are here this weekend.

We did establish a policy a few years ago of not taking orders over the phone for a pickup in our retail store. The reason that we did so was that many customers, about half in fact, never came to pick up their plants. It is painful for us every time that we receive a phone call for that request, but we found that we were spending a significant amount of time gathering and putting away plants as well as placing several phone calls to customers that never came. I know that it doesn't seem like much time, but that extra time spent actually does increase our costs and we are honestly trying to be as efficient as we can.

We do understand that by having this policy we are not providing a service that some customers have requested. In this case, as usually occurs, the customer service representative that took your call contacted me the same day to ask if we could revisit the policy again. We will be discussing this week how we might be able to structure it so that we take care of customers and are efficient as well. One option we have discussed is a restocking fee. As a customer, what would you think of a restocking fee that we charge for customers that do not pick up their order? What amount do you think would be reasonable?

Sincerely,
Logee's"

I have only ordered twice from Logees, but have had good experiences both times. The first time I ordered a schlumbergera, it took a little longer to arrive because it was peak shipping season. I just ordered Schlumbergera Aspen in August of 2011, and it arrived very quickly. No problems here!

I have been a loyal customer of Logees spending close to $500 this year.I ordered a very expensive Michelia Alba. It arrived with scales on it.Some of the leaves are eaten away and it seems that logees has sprinkled some of their bug fighting powder on it. Spending $50 for a plant and getting this is not my idea of loyalty any more with Logees. The last time i ordered a plant arrived totally broken from the very bottom. ON calling customer service a very rude woman told me to watch it for couple of weeks and call back then.I respect the policy but absolutely not being disrespected by some rude woman.THis same lady has been rude to me before when i called about a price difference in a plant listed on the website and in their catalog.She did not respect my request for selling me the plant at the lesser price listed on the website since the catalogue had a published price,instead in front of my watching the website price changed to match the catalogue price as she talked to me on the phone.She said it was company policy!!! So much for not learning my lesson and ordering again plants worth $100 from Logees. I hope they read this and think it worth to resolve the issue since i do not wish to call and talk to that same rude lady again only to be disrespected again after spending so much money!!!!

"On Jul 25, 2012 3:50 PM, Logee's Greenhouses, Ltd. responded with:

Please look at the Dec 15, 2011 posting from whitefragrance ... "Please read the review left a few reviews below this one by "Fragrantfan". I have not been able to figure out the password for that account and hence am posting it under another new account."

Also ... We sincerely apologize for the poor customer service that was provided. We have replaced the plant and hope that you have success with this one. Please let us know if you do not."

I ordered a Viente Cohol Banana plant after finally finding someone that had them in stock. After ordering, I recieved no plant or communications from this company for well over 2 weeks. When I called their customer service, the lady I talked to was rude and very short on the phone. I hung up and called back, this time to talk to a gentleman that was much nicer. He informed me that my plant was on the way. I recieved it mid may, and planted it. The box was beat up and bent, but the plant looked healthy. The plant lived for just over 30 days then died dried up and died abruptly. It never produced a leaf or grew an inch. Called customer service again and was told by obviously the same woman that I talked to the first time that 30 days was past,no refund, no replacement, just tough luck. Better luck next time. There won't be a next time with this company. Awful customer service.

I ordered 5 or 6 plants from them this Spring. I was pleased with what I got, and they were good about replacing one that quickly died.

They seem to have a very interesting selection of plants. I will say that the plants seemed a bit small for the price, but if you want something very exotic you might not have another choice!

I placed a order with this company last week. Yesterday I came on here to check out there feedback raiting. I was kinda worried after seeing all the negateves. The box came today and it looked like a pancake ! I was really let down. I took a picture of it and did not want to know what was inside. Well I opened the box and was shocked to see ! The plants were not even bent. In fact the Morus ‘Dwarf Everbearing’ “Dwarf Mulberry” was very nice. And the
Musa Veinte Cohol
even had a pup on it. I was amazed of its size. Im very happy with my first order from this company so far.

Posted on August 17, 2009, updated June 6, 2011
I have ordered from Logees for about 5 years. Unfortunately none of my lemon/lime trees have survived thus far. I'm sure due to my own fault. I currently have a vanilla vine that was replaced because the first one came in broken. I also have a very small persian lime tree that has not grown since I've had it (about 2 months I think) but continue to have high hopes for. Logees has very good customer service and people there that are available to help you with plants questions because of that I would not hesitate to try yet another tree from them.

As a Martha fan, I became familiar with Logee's through her show. I was given a gift of a passionflower vine, which supposedly grows like a weed. The plant was so small that I had to coddle and it still died. My friend's died as well, so she requested replacements. They also died. We are both experienced gardeners. Thinking maybe it was a fluke I ordered a blue and an orange oxalis. Both arrived so small I couldn't believe the price they were charging for these miniscule specimens. Again, great care taken and both perished. I called customer service and it was the inquisition. I have always coveted the weeping blue ginger plant and logee's was the place I could find. Arrived, again so small you would think they would be ashamed to put their name on it. I have had almost a month and it has done nothing. This is the last time I will deal with this company. Their shipping charges in addition to the plant charges are outrageous.

I have ordered many tropical hibiscus from them and have found their plants to be very healthy and shipped in a timely manner.

My husband ordered 2 double-blooming Angel's Trumpets on Friday ,May 6th .....He wanted them for a Mother's Day gift for me...He paid the extra $50 dollars for over night shipping......he did everything on the computer...so a $30 dollar order turned into an $80 order...he was so proud to order on the computer ...all by himself....but with the weekend passing and no plants he was angry...so today the customer service rep said it will be here tomorrow....May 10th...and explained that they don't process orders on the weekends.....so by my calculations...if ordered on Friday....no weekend processing it should have been here today.....and told me they will not refund the over night shipping......POOR CUSTOMER.......I will not order from here again......I spend a lot of money on mail order flowers every year......not from here ever again

I ordered from this Co. and had a problem with one of the plants so I informed them and they replaced it within a short while. The replacement was in great condition and I look forward to doing business with them, again, in the future.

My complaint is the same as a few others....you really don't get much for the price.
I have purchased similar plants locally twice the size and half the price.
What I do like is their selection,,some stuff is hard to find.

Put a beautiful plant catalog in front of me and I break out in a cold sweat. As a result, I purchased several plants from Logee's, a couple of years ago. I spent approx. $165. The Miracle Berry, the plant that I really wanted was on back order (saw it on Martha Stewart and had to have it!). Initially, I was surprised at how small every thing was, but since I've been gardening for about 40 years, I wasn't too worried. Today, I only have two plants left from this order: a Vanilla Planifolia Variegata (vanilla plant) and a Bletilla Yokohama 'Kate.' These poor plants have been struggling all of this time, growing at less than a snail's pace, making their upkeep very annoying! I have eight orchids (four of which are getting ready to bloom) and at least as many flowering citrus plants, so I do know how to care for my plants. I did contact Logee's, and the young woman I spoke to said my warranty was up and made no offer to give me any sort of satisfaction. As I recall, the warranty was extremely skimpy. When ever they send me another catalog, I no longer break out in that cold sweat and I want to scream, "it's not as good as it looks!" As a sidebar, I did purchase their Miracle Berry; another big mistake. Will I ever learn? Now I visit local plant and herb festivals, and only deal with the catalog companies that I have known and trusted for many years. Sorry, Logee's! Your plant sizes and warranties suck!!!

Forgive me if this is technically not a proper posting. I receive Logee's emails and have purchased plants from them, but technically I have not ordered through the mail. I live in Connecticut and shop at the actual greenhouse.

My purchases include several passion flowers, a dwarf Cavendish banana, a Myrtle-leafed sour orange (Citrus myrtifolia), and a Buddha's Hand citrus (Citrus medica). Even at the greenhouse, the 2.5 inch potted plants are small, but they grow. Some grow quite dramatically: five or six years removed from its 8 inch original height, the Buddha's Hand citrus has an amazing ability to send out three feet of growth in a season, and I have had to be ruthless in pruning it. The Myrtle-leafed orange has a different growth habit: it was barely six inches high when I picked it up four winters ago, and is now a lush and lovely 30 inch high plant. Alas it has yet to flower and fruit (I've grown citrus since I was a young boy here in Connecticut, and regularly harvest lemons and limes from my trees, so given its size this plant's slow flowering is a bit of mystery, but that only makes it a bit more fun to see what it will do next!).

If you are passing through northeastern Connecticut, a visit to Logee's is worth considering. The greenhouses are old, moistly warm, and filled with numerous specimen plants, including a Ponderosa Lemon that dates to the 19th century. Visiting right around now (with today's massive snowfall) would be brilliant!

I ordered a number of tropicals from Logee's this past few years and they are all doing well. I'm only now getting around to commenting.

The plants were expertly packed and shipped, all arrived safe and healthy.

I plan to order again in the spring.

Some of the plants I've ordered are:

Maid of Orleans Jasmine aka. Jasmine Sambac (my favorite)
Grand Duke of Tuscany Jasmine
Jasmine Sambac Flore Pena
Honeysuckle Begonia
various Brugmansia
various Jasmine
Dwarf Pink Plumeria (outstanding)
Mele Perl Bowman Plumeria (not sure of the spelling)
Aglaia Odorata (growing great, waiting for blooms)
Murraya Panticulata (growing great also, awaiting blooms)
Epiphyllum anguliger
Fagraea berteroana "Pua Keni Keni"
Hedychium 'Tahitian Flame' "Variegated Butterfly Ginger"
Jasminum azoricum
Osmanthus fragrans 'Fudingzhu'

The only one that isn't doing so well is the Osmanthus, I have two other cultivars that are thriving but this one is struggling to get a hold it seems. I will likely try it again if it succumbs, everything else is doing great and has survived a move over the summer into a different house.

I grow most of these outside in the warmer months and indoors in a south, east or west window supplemented by compact fluorescent lighting alongside my orchids.

I will order again from Logee's.

I've placed and received a couple of orders with Logee's in the last few months and have been very pleased. All of the plants (8 or so) were healthy on arrival and continue to be healthy and are growing rapidly. Though generally packed well, the main stem of one plant had snapped during shipping, but I called immediately and there was a replacement waiting at my door within days (pretty good for CT to CA shipping). No bickering, haggling, or anything. The person of the phone was polite and responsive.

It is true that I can find much larger plants of some of the same varieties that Logee's sells at my local nurseries for about the same price. But I live in Southern California, where many of the species can be grown outdoors -- at a lower cost. And it's impractical to ship plants in 5 gallon pots across the country! But Logee's does carry many varieties that I can't seem to find anywhere else, and though they may sometimes be on the small side, they are healthy, and the service is very good. I placed another order today! Those darn email coupons get me every time! I wouldn't hesitate to order from Logee's. Just have realistic expectations about how large a plant will come in a 2.5", or 4", or 5" inch pot.

I just looove Logee's. Even when buying end-of-season sale plants, they arrive healthy and gorgeous. The Mei Ling orchid and carrion plants they sent even have fat buds on them.

ok after ordering internet plants for over 25 years, being in retail foliage sales both as greehouse/wholesale sales and owner of retail store selling only foliage/flowering plants this company has some of the most immature poorly rooted clones sold in the industry. The prices are the highest I have ever seen in the industry as a whole in my 25 years of dedicated honest work. I know the difficulties involved in greenhouse management but the ecomomic profits are huge for this company. The size of the plants sold is an "outrage" and their rooting is so poorly developed that more than 50% of their stock is not even ready for "honest sale" yet it is sent out. Professionally I would never order nor recommend buying from them unless its a last measure action, and a severly desperate one. The plants they have are genuine stock but again 50% seem to be of genetic stock that is inferior and out of date. Improved vigor, disease/insect resistance, improved flowering are important aspects for every single selection offered for every variety, to make them Worthy of premium pricing, but its not at Logees. The varieties are unusual but not uncommon to the trade. I have seen them all over the years and God as my witness knows this greenhouse operation knows how to hoe the money row boat just right. Sorry people it isnt my bad experiences nor my decent ones with this company that emphasies what I say it is my honesty, experience and integrity that says this to you. Check your local greenhouses you will be shocked at how many have extensive unusual healthy stock that is so affordable. They need your business and strive to keep it and usually will assist you in getting what you request at a most reasonable cost. happy gardening!!!

I absolutely love this place!!! I have placed 6 orders with them(since April this year) and have never been disappointed. The plants arrive quickly and safely, the packing is top notch. On my most recent delivery, about a week ago, one of the plants did not recover well from shipping. I called Logees, let them know and my replacement should be here tomorrow. The customer service is excellent both over the phone and in person. I have visited the greenhouses 3 times this summer so far and look forward to my next visit. I really can not say enough good things about Logees and highly recommend them:)

I have purchased plants twice and have had no problems with their adjusting to a new climate. I live in Hawaii and the plants have arrived with very little damage and continue growing with almost no set backs.

I ordered two honeyberry plants (lonicera) and a pitcher plant (sarracenia scarlet belle) three days ago on a whim. I was a little concerned after reading some of the negative reviews regarding plant condition and size, but was pleasantly surprised today when my plants arrived in excellent condition.

The two honeysuckle plants are quite a bit larger than I expected for 4" pots. Each has a strong stem, root system, and several branches with a great deal of foliage. There is a difference in size between the two plants, but I think that this is due to difference in species rather than quality of the plants.

I realize it's a little early to say how the plants are doing, but so far I've been really pleased that I ordered from Logee's. They sent three beauties and were prompt. The plants were packed with care, and even my excited jostling of the box didn't damage them in any way. I'll repost in a few months after I see how the plants fare, but at this point I'd highly recommend them!

Recieved my order from Logee's today-a beautiful Chinese Curl Begonia and a tiny pot of Lithops. I am delighted. Had been looking for the Lithops, and they were on sale. Although my mailperson attempted to jam their box in my mailbox, and it was bent in the middle, neither plants experienced any damage. In addition to packing paper that wrapped the plants, each was cushioned by shredded paper and the pots covered with a paper-like material, held together with rubber bands. I've rarely seen such a great jobs of packing. Plants looked like I had picked them up down the street (course the Lithops are supposed to looked that that LOL!).

I will definitely return to Logee's for those special plants I can't find elsewhere. Yes, they're a bit on the high side, but the quality, communication and packing make it worth every penny.

Five stars from me to Logee's!

Not only did Logee's pack the plants well -- they arrived ahead of time. I ordered tamarillo and starfruit. I planted them last week and now have new leaves and the tamrillo has flowers!

We shall see how they fare in So Cal summer weather :-)

the maverick gardener

Posted on June 23, 2010, updated June 23, 2010
Posted on May 27, 2010, updated June 23, 2010
I like raising jewel orchids, and had a lodacia jewel orchid for almost 20 years and it was beautiful. I gave it to a friend of mine when I was moving fearing the move would stress it and cause it to die.

I searched high and low for another, but they are very difficult to find. Then one day in 2007 I saw an episode of Martha Stewart with a man from Logees Nursery and they were discussing my very same jewel orchid. I promptly contacted Logees and ordered the jewel orchid I so missed. A short time later I also ordered a dwarf plumeria.

Well, the jewel orchid seemed alright for a few months...then just BEFORE I moved again...this time from a northern city to the south (which I thought the orchid would do fine in a warm, humid climate). Well, by the time I arrived down south...the orchid was all but dead. I tried desparately to nurse it back to life. I called Logees hoping for some advice. The customer service person was very nice and said the horticulturalist/owner would call me and give me advice. At that time it seemed my plumeria wasn't doing well either...it appeared to have some kind of mite. Anyway, I have moved in 2009...so I had both plants a couple of years...I couldn't imagine why the orchid, while we were still up north was dying, and why it wasn't responding to the better weather of the south. months passed by and I did not hear back from anyone at Logees. Again I called, and again was told by customer service that while this was their busy season, she was sure the horticulturalist would return my call. Needless to say, my orchid died. Obviously if I was able to keep my previous orchid alive for 20 years, and often times from northern places, and sometimes moving from one place to another, I was doing something right.

Well, to date I have not heard word one. It wasn't like I was asking them to replace my orchid...I wanted help and advice saving it! Finally, about a month ago, I emailed Logees. Again, have not heard back word one...I did say that at this point I felt they should replace my orchid just for because they didn't bother to contact me to save my orchid.

I've never dealt with a company that didn't want to help a customer. I guess since his appearance on Martha the owner has so many customers and is making so much money he doesn't care what any of us think...there are plenty more where we come from.

Logees also has begun to carry a different variety of jewel orchid which I wanted to purchase, but now...no thanks. I don't deal with folks that don't appreciate me as a customer. No matter how much I spend, it shouldn't matter....I'm a customer!

I have ordered a couple of times from Logee's and would order from them again. The plants have been small but healthy and continue to do well. They have a very diverse and interesting inventory.

This is one of the great disappointments in the the gardening world. Their website and catalog as lots of lovely, tempting plants. I've spent hundreds of dollars on their plants. Not a single one has lived more than a couple of months; and I take extremely good care of plants. I have never had problems with plants from any other vendor. I've also never had other vendors send me malicious pests with plants!

Too, it's important to know that Logee's will charge your credit card without sending the plants! They say they offer replacements, but the replacement plant, should you be lucky enought to get it, is always is worse condition than the original. Quite often, the plant is water-logged and has died in transit from too much water received prior to shipment.

Lastly, customer service is pathetic; they like to accuse the gardener of not caring for the plant properly. They seem to not realize that a gardener who is going to spend that kind of money for their plants usually knows what he/she is doing. They've often sent the wrong plant, but when confronted, they like to accuse the gardener of stupidity. I grow prize winning rex begonias, so I think I know it when I order a rex begonia and receive a cactus instead.

Gardeners beware!

Still one of the best I've found.

I have ordered from Logee's quite a few times - they are my favorite source of houseplants. The plants I've received have been variable in size (some very tiny and take years to grow into a mature specimen), but all have been healthy and beautiful. I love their website (so easy to find things), and the detailed cultural information they have about each plant. Their selection is *outstanding*.

Posted on May 15, 2010, updated May 22, 2010
I never received my shipment of passifloras that supposedly arrived on May 5th by priority mail. My mail carrier always makes sure I get my packages and nothing from Logees ever arrived at my address. I have e-mailed repeatedly and all I get is "We sent the order. You got it on May 5th."

I DID NOT GET IT.

I asked them where they sent the package and requested that they trace the package so they ignored the question about where they sent it and e-mailed ME the USPS shipping number. I am not only horribly disappointed, but am angry at the lack of customer service as well. Now the flowers I really wanted are listed as unavailable and I am horribly disappointed because they were purchased with a gift certificate that I received from my sister as a Christmas present. I literally spent hours pouring over their catalog choosing just the perfect flowers for my garden and now I won't have them. This is so frustrating.

Now, after reading feedback here on Dave's Garden and finding that many people get "hitch-hikers" (spider mites, thrips, caterpillars and more) I'm thinking that the indifference of their customer service and the frustration of dealing with this company is not worth it...they have lost a potentially good customer as I spend hundreds of dollars at a time on my ever-increasing number of gardens.