Comments regarding Logee's Greenhouses, Ltd.

I ordered two plants (jade vine and rose grape), and both arrived in very healthy condition with a large root system (you definitely get your money's worth). I've ordered from them before, and will continue to do so.

I have ordered from Logee's two times in the past 6 months, and I am just floored by the beauty of the plants they send. The orders have arrived very quickly too, and carefully packaged. I am very satisfied with Logee's and plan to order from them again in the future.

Posted on May 6, 2008, updated April 2, 2010
Most likely the best packaging I have ever recieved. Plants came in undamaged and with well developed roots (passiflora cuttings). Plants would generally be considered a bit small for the price but then again the plants I was wanting are typically....what the heck.... always not available to me except via mail. Will gladly continue doing business with them

Posted on February 11, 2010, updated March 3, 2010
I just received my plants last night from Logees and I am very pleased. I ordered a passion flower, star fruit and a kumquat. I could not believe the size of them. My kumquat even has 5 little fruits on it. I wish I knew about this company before I purchased my "baby citrus" from another place. My passion flower looks like I might lose some leaves due to the cold but that is what I get for having them delivered this time of the year. All plants were very well packaged and the box included a heat pack!! I can't wait to order more plants from them.

Posted on May 27, 2009, updated February 19, 2010
It had been years since I ordered from Logees, and I remembered them as having plants no one else has, albeit on the small side. I wanted to order a humidity tray for orchids, but decided to add an edible-fruited passionvine to my order (it's REALLY hard to just order supplies from a plant catalogue, is it not?). I phoned in my order. When we spoke about shipping time, I was told the order takes approximately 10 days to arrive. That seemed excessive to me. I stated that my shipping address was New York, and that they are located in Connecticut, and that seemed a long time to me. The service rep. cheerily told me she orderded once from them and she lives in CT and it still took 10 days, but that everything arrived fine. I went ahead and placed the order, but with trepidation about the shipping time.

The order arrived in 5 days, extremely well packed, and the little passionvine looks quite good! I'm not sure I get the "10 days" spiel (I get orders from much, much farther away quicker than that), but I do have to say that everything about my order was perfect.

I would definitely order again from them.

I just recieved my order today I made my order on Saturday I am really satisfied.The plant has a reasonable size and it is in great condition I highly reccommed this company and will definately buy from them again.

During mid-winter (Jan. 2010) in MA, I had a strong desire to obtain some much wanted tropical plants (especially after returning from sunny Key West). My trusty "Exotic Plumeria" nursery in FL is going down hill & now staffed with careless/not knowledgeable kids... and they ship hastily causing dead rooted plants upon arrival. Anyways, I saw a papaya tree in Key West that I thought would be really nice to have if it could be pot-able size. I've been searching for a Chinese Perfume Plant for quite a while now as well (I used this to do an online search). Logees came up (along of a few others). I thought that a nursery in CT (cold weathered like ours in MA) would have adapted the tropical plants well enough so I chose them. I paid extra for the fastest shipping possible, as usual. I thought they might not ship until maybe Spring but to my pleasant surprise, they offered free "winter packaging!" (with a heat pack & all sorts of protection!) All 3 plants (chinese perfume plant, papaya, & dwarf singapore obustus plumeria) also came in pots with the growing medium. They were strong and well cared for. When I called to inquire about shipment time, it had already shipped and also, the woman on the phone was extremely informative and voluntarily shared helpful info. I will be ordering from them again! They have a lot of organic products that I could use. I just don't like paying to have it shipped but it's inevitable for uncommon plants for my area. Thanks Logees! You have a new customer!!

I stumbled across Logee’s website while searching on the internet to purchase a dwarf fig tree. I found their website with the exact plant I wanted. I had not checked reviews of the company but I ordered 2 different fig trees from them at that time, crossed my fingers and hoped for the best. It was only a $50 investment with shipping costs but I wanted to get the plants very badly. The plants arrived in a timely manner. They were well packed and larger then I expected. I had to transplant them into bigger pots because they were so large. The plants were healthy with only minimal leaf damage due to the trauma of shipping. I kept them out side during the summer and both plants produced fruit by the fall. I was very pleased. Since that time I have purchased orchids and a Meyers Lemon Tree from Logee's. Both are doing well. The only complaint I have was with the Meyers Lemon Tree. It was a bit small and it had aphids on it. I took care of them and the tree appears to be doing fine. It has even bloomed. It is still to small to carry any fruit on it, but it is a treat to see and smell the blossoms after only havgin it for 5 months. I have been very pleased with my interactions with the company. Their customer service department has been helpful, courteous and easy to work with. They have a great selection of exotic plants and flowers. I do recommend them to my friends, family and anyone seeking an unusal gift.

I have ordered many, many times from Logee's and, in my opinion, Logee's is one of the best companies in existence. The plants I have ordered have consistently been healthy and well-packed. I have in the past killed several bouvardia longifloras (totally my fault!), and Logee's was kind enough to replace them without charge, no questions asked. I have been a loyal customer throughout the years, and I'm certain that I will order many more plants from Logee's in the future. I cannot recommend this company highly enough.

Just received an order last week and the plants looked great as ever. They really know how to pack them! Eventhough they were tropical, they did not suffer in transit.
I have ordered from them for many years now, and I have lost only one plant, and that was partly my fault.

Attended my third open house at Logees today. As usual, I bought way too many plants. The staff was very helpful, the greenhouses are amazing and the plants were impossible to resist. I wouldn't make the 6.5 hour round trip if they didn't knock my socks off each and every time.

Posted on August 20, 2009, updated October 27, 2009
I ordered a number of plants for my terrarium, based on Logee's recommendations for Terrarium plants. Unfortunately, they came with hitchhikers and the slugs promptly killed my entire previously healthy terrarrium.

To be fair to Logees, I was too busy to contact them about the problem and give them a chance to fix it. I will probably give them one more chance since I'm having trouble finding good sources for terrarium plants. Next time I will also be smart enough to quarantine new plants for awhile.

-Sarah

I had a great experience with every aspect of my Logee's order. I ordered a miracle fruit plant, two jasmines, one blood orange tree, and a lemon tree. The miracle fruit plant was much larger than I had anticipated (it was well over a foot tall). Though I wish the lemon and orange tree were slightly bigger, they appear healthy and lush. My two jasmine trees are green and full of flowers. I found no evidence of any pests or damage. Shipping was very reasonable considering the number of plants I ordered. Also, I received my order within a week of placing it. I would not hesitate to order from them again. Thanks!

Seeing all the positive reviews here of Logee's, this spring I ordered about $200 worth of plants. I received them promptly and they were decently packaged. I got a wide variety & some went outside my house, front and back, and some stayed indoors. However, within a week or so a couple started wilting then dying. At first I figured you might lose a few with any large purchase. But as the weeks went on many others either died outright or seemed very sickly. I should mention all my other plants that I already owned were and are doing fine.

After 2-3 months I was really annoyed by how much money I spent on sickly plants. I sent an email to Logees explaining the situation and asking for help with my remaining plants, especially two brugmansias, my most expensive purchases, that were alive but struggling. I got a message back telling me they only guarantee their plants for 30 days and offering no real help with the plants.

Now it's fall and I'm still very bitter. Every single plant I bought from Logee's is dead, except the 2 brugmansias I have quarantined in my house. Now that the humidity is gone I see the problem - spider mites! Everything must have been infested. Since absolutely all my other plants are fine I know the mites must have come from Logee's. That's $200 wasted and I'm trying to decide if I should just throw out the brugmansias. I will never buy anything from Logee's again!

I took advantage of a recent sale and ordered 2 Bouvardia ternifolia for my hummers. Of course, the hummers have migrated south, but I was going to buy these plants next spring, anyhow, so why not now?

I have purchased from Logee's before, and I think their plant packaging has gotten better. The plants looked like they had just been lifted off the nursery table. Perfect condition, and with blooms! The plants are under the lights now, and are looking very good. Thanks Logee's.

I have ordered from this company for the past 10 years. They have awesome plants,excellent shipping, and guarantees. Worth trying them out.
ReggieL

I am a repeat customer of Logee's and have been very satisfied with speed of orders, condition of plants, and prompt reply to questions about what is in stock. KHY

I love that Logee's carries many unusual plants and I've ordered from them 2 times recantly.
I wanted some supplies so I thought I'd try a couple plants also.

First order was for a Columnea and it arrived looking OK but within a couple days turned black, I emailed them but got no reply. I'm thinking it got to hot on it's way to me.
The other plant I got was Schlumbergera 'Thor Tenna' and it was a very nice size plant and is growing nicely.

2 of the supplies wern't sent but I was charged for them so I had to call about that and they did sent them.

So I felt some what confident ordering 2 Schlum Aspens allthough they were a bit high priced but I've been looking for this one for some time now.
Well they arrived and I was very disappointed, the Schlums were less than 3" tall and one had 3 tiny segments off the rooted piece (very tiny) One was out of it's pot so I could see the root ball and it also was very tiny.
In my openion these should have never been sent to a customer at this size.

I also ordered a Begonia but it arrived smashed and broken.
I called them and they did say they would refund for the Schlums but asked me to give the Begonia a couple weeks to see if it recovers.

So far I've not gotten a refund so I'm not only out the cost of the plants but shipping as well.

I probally wouldn't order from them again!

I have ordered from Logees, but nothing in the last 4-5 years, although I liked their plants, the small plant and pot size meant I often lost the little guys.

This year, during their end-of=summer sale, I took a chance and ordered 2 Thunbergia laurifolia, they were half price, so I received 2 plants for about $10 and the shipping was $10 also, which is much better than other catalog companies I've dealt with.
The plants were quite large, and healthy, a month later they are in a gallon pot, with vines several feet long, and beautiful flowers.
I'm very pleased with my order, the plant price, and the shipping cost. I'll order from them again...

I have ordered plants online from Logee's several times during the past year and have been very happy with everything.....the condition of the plants, the time it took to receive my order, customer service.....everything. My most recent order was for 8 plants, and all but one are fine. I emailed them on 8/8/09 about the one that appeared to have died. I received a prompt email reply from them, and my replacement plant arrived today! I will definitely order from them again.

I ordered a hibiscus on July 6 of this year. After 2 weeks of hearing nothing, I called them to ask if it had shipped yet. I was told that it was back-ordered and wouldn't be in for 2 more weeks at least. I never got an email saying that it was back-ordered; when I placed the order online, it said that it was in stock. I called again a couple of days ago & was told it would ship at the end of this week.

Depending on the health of the plant, I may change my rating, but I have never had to wait so long for plants before, and wish they had communicated to me that it was back-ordered.

"On Aug 10, 2009 3:17 PM, Logee's Greenhouses, Ltd. responded with:

We have contacted skinnyrip directly to find out how we can resolve this issue.

We apologize for the disappointment. Your order was placed on 7/6/09 at 4:01 EST over our website. We download orders from the website twice a day, once at 8:30 and once at 5:00. At those times we then publish inventory to the website. As a small company we cannot offer live inventory on our website. Due to that, at times our inventory may appear to be in stock when it is in fact not. In your case, we did inform you when you called on July 15th and July 20th that the plant was backordered for several weeks. We only ship plants out that are Logee’s quality and because of that we sometimes find ourselves in this situation. One suggestion that we offer is that our customers call our toll free number to ensure that an item is in stock for shipment. As soon as your order became available we processed the order for shipment and shipped the plant out within 48 hours.

Again we sincerely apologize for this situation and wish you had contacted us directly so that we could have addressed the issue with you to ensure your satisfaction.

Logee’s Customer Service
"

In early spring, I ordered 2 hibiscus plants. They thrived and did very well. However, as they started to bloom, it was obvious that one of the plants was incorrect. While not a horrible color, I was looking for something a little brighter.I e-mailed them and they responded within 2 days. They asked for a picture which I provided. They responded immediatley with an aplology and I received the correct plant in a couple of days. I might add the plant they sent is very healthy, well branched with tons of buds. I will send them a pictiure of it when it blooms. This is an excellent company. All the plants I buy from them do very well. My only problem is in my zone 6 area, I have to bring them inside and I'm running out of room!!

I saw a plant on Dave's newsletter that I had had years ago. I decided I wanted to order it again and did.

It arrived in a tiny pot, but was well packed and appeared to be healthy.

I repotted it, have babied it a bit, and it is really growing well. I would order from them again.

Logee's was my first mailorder plant experience. I had been online specifically looking for some jasmine that I could grow indoors and then transplant outdoors at a later time if I decided to do so.
The website had a significant amount of helpful plant care information, which I appreciated as a novice gardener. The plants arrived well-packed and undamaged at the delivery time stated.
That was about two years ago and my four hardy jasmine plants are growing rampant throughout my kitchen. I have never had any issues with disease or pests. Some of the items are a bit pricey, but, for the quality of plant and service, well worth the price.

Great selection of unusual plants, and excellent customer service. I've ordered from this company twice. The first time, I had a lemon shipped to my mom. One of the branches was broken upon arrival, and Logee's promptly sent her another one. I placed another order for myself this spring, and all of my plants arrived in perfect condition. I will definitely order from this company again.

Placed an order with a friend (she'd ordered from them previously and was pleased). Don't let the size full you - my Bouvardia longiflora "Fragrant Bouvardia" (just rec'd a few weeks ago) has 1 bloom and 1 bud on her currently!! All plants that I ordered are healthy and as described on site.

I've placed an order with Logee's at least once a year for many years. I think of them as sort of the Lexus of tropical plant companies. They do not ship the biggest plants ( pretty much everything is in a short 2.5" pot unless it physically won't fit in there ) and the average price seems to have climbed well over $10, even for some plants that don't seem to rate that sort of price anywhere else on the web. For your money, you get quality - responsive customer service, excellent packing and shipping, relatively fast response, all backing healthy, well grown plants.

Pretty much everything I've got from them has had good root development and arrived ready to be potted up in a larger pot. Nothing's ever damaged in transit.

I have received some Hoyas from them which many years later I found were not correctly identified, but these things do happen from time to time almost anywhere - it wasn't one a case where I bought the plant expecting something and got something else.

I get a catalog from them almost every month, it seems, and I'll probably be placing another order before the year is out. Boxes of plants from them are a luxurious treat. But you can rest assured that I'll be doing some price comparisons before I order ... and not ordering anything common that I can pick up at a local nursery for less.

I ordered plants from Logee's for the first time this year. The plants were healthy, disease-free, packed well and of decent size. I will be a repeat customer.

I'm originally from Connecticut & just recently retired to Georgia( surprise- it can get mighty chilly down here too). I've been to Logee's 3 times. Each time was a plant lovers dream visit. It's not a fancy place - it's a PLANT heaven!
Even in the dead of a New England winter the place is packed with a tremendous variety of plants & warm, moist air. Orange bearing trees, rare plants I've only seen photos of & all plants in robust, healthy looking condition.
Even my wife, who is not a "plant" person, was EXCITED by what she saw there. I love going to art shows & museums & for plants-Logee's.I purchased several plants on each visit - great! - but try to visit the place if you can!

Hello dear people, today Saturday April 10 I received my beautiful geraniums (pelargoniums), and I am delighted.
Carefuly and well packed, I did not have to water them and they look healthy and pretty. I will recommend your plants to anyone that request it. Wait and see when on time put them on my deck, and when people see them they are going to get crazy about their beauty. Thanks very much, and from an orchid enthusiast (42 in my apartment condominium) I congratulate you for the inmense variety and beauty of all your plants as they are showed on your catalog. BRAVISSSSIMO!!! Myriam

A very postive experience. I only had one problem with my order and they are going to fix it by May when the item is back in stock. Highly recommend them!!!!

I am THRILLED with my experience ordering from Logee's! I am a complete novice and ordered two plants which came safely packaged in a timely manner. The plants were of far better quality and much more developed than I had anticipated--having never ordered plants online before I had low expectations of success! Today I called with a question about the banana plant and Margaret there was so kind and extremely helpful! I highly recommend Logee's and I will definitely be ordering from them again.

I have visited several times over the years & I have never been disappointed. Their plants are healthy, & certainly not the run of the mill nursery plants. The employees are enthusiastic & helpful. I am very impressed with the transition towards a non-chemical structure. They are now using predatory insects, nematodes, & organic means to control pests & diseases. This is all too important in today's world.
Still my favorite place to be any day!
Julie

Excellent company! I recently ordered a dwarf lady finger banana from Logees, and it arrived smashed from the bad handling of USPS. The plant was packaged perfectly from Logees, and it should have arrived in good condition. Another mess up from the postal service! Anyway, I called the company. The lady that I spoke to was very nice and helpful. They are sending a replacement and are happy to do so! I appreciate the great service and will order from this company again.

I ordered a Meyer lemon back in October. The shipping took a little over a week and I was so worried, thinking I had missed it. But finally it came and it was in wonderful shape. They wrapped the pot in plastic and packed it in plastic shreds. It was nice and moist but not too wet when I got it. Even though it was a 4" pot the branches were about 2' long with lots of healthy leaves. I've been taking good care of it all winter. I even set up a few lights to help it along. Last week I got my first flowers. It's grown quite a bit over the winter even though citrus is supposed to be semi-dormant. Maybe I'll get lemons soon! Logee's is great, especially for a beginner like me. Thanks!

I placed my first order with Logee's at the end of February, as a present for a gardening friend. I had good communication with the company before placing the order, as I needed an estimate for its arrival, to make sure my friend will be home.

The plants arrived within 2 weeks (as they say it will, considering the weather), and my friend is very happy with the plants, so they must have arrived in good condition and healthy.
I will definitely order some for me as well, and get back with another review. Until then, as long as my friend is happy, I'm happy!

Just received the Summer Dream Brug. It is about 6 - 8" tall and absolutely beautiful. So I went back to their web site and spent another $150 for brugs, dats and hibiscus.

I don't like to complain, like my mom says, if you don't have anything nice to say, then don't say anything at all. I've ordered from logee's over the past several years. I consider myself a basically decent gardener, I can actually keep most plants alive, including a potted gardenia (insert applause here). I could list most of the plants that I have bought from them, and I think about 40 percent of them have survived.

I do attribute some of the plant losses as my fault, I had a passionflower that I had all summer and it got too cold in the house during the winter and it died. My fault. I also had a tea tree (camellia) that also died, my fault because I over watered it. I also killed a gardenia, but that was because I thought I wasn't supposed to fertilize it, and it died from malnutrition. I learned from my mistake with subsequent gardenias.

Many plants did die, although it took a few months for them to kick the bucket. I bought a puny australian finger lime that was frozen in time, it did not do anything at all for a few months and then just started turning brown. I treated it like my other citrus plants, but it just sat there and stopped living. Over the years I bought 2 maid of orleans jasmine plants, the first one died so I bought another one another year. So far it's still living. It's not doing much, no flowers, but it's still alive. I had gotten a mentha requienni (sp?) that died fairly quickly. I called them up and they were very nice and replaced it, but the replacement died as well. I figured may as well not try again. I also bought a fragrant violet that didn't do anything for a month and then turned brown. I have bought violets from Bluestone perennials and they are doing great. I didn't know I could kill violets. It wasn't even a parma!

I would just chalk up the other plants, the blood orange and ponderosa lemon ,etc to life but the reason spurring me to leave negative feed back is because of the bugs and other disease I got.

15 years ago I had gotten a nasty virus that spread to all my plants in my old house thanks to a coffee plant that I had gotten from Lowe's. It was some sort of virus, as I sent samples to the county ag extension. I had to destroy 30 beautiful plants I had grown from seed (cue sad violin music). Therefore, I am Extremely fastidious about keeping my plants disease free. Over a year ago I had bought an epiphyte (night blooming cereus) from them. After a few months, I noticed that it had some dark sunken spots developing on the lower leaves. I didn't know what it was, as none of my other plants had spots on them. I figured it had to do with watering or fertilizer issues and forgot about it. Later in the summer after I had moved it near my christmas cactus (that never has had any spots on it at all), I noticed that the christmas cactus started getting small spots on it! I also saw that my new dragonfruit seedlings were also developing the same spots. Apparently whatever it it, it only attacks succulents. I'm very sad about that, because I am going to have to decide if I have to get rid of my succulents and start over (I'm really bummed because I love this christmas cactus, it's got the most beautiful bright red flowers) or not. I may just keep the diseased plants and try to treat them somehow. The bummer is that I was going to give some of the dragonfruit seedlings away or sell them, but since they have this disease, I can't.

Then I got hit with a double whammy. I noticed that the one gardenia (belmont) had thrips on it, which by the time I discovered them, had spread to my other plants. Later on I noticed that my little fig plant from them has spider mites on it. I have never had an infestation of either of these insects EVER. I was not happy, but I phoned them to let them know about the thrips (I didn't discover the mites till a month later) just so they would be alerted to the infestation. Their customer service is great, they said that their horticulturalist would give me a call (he did), and they even shipped me a new plant! Unfortunately, this had thrips as well. I actually did get rid of them manually, it was painstaking but I did it. I had to go buy some organic insecticide to spray the mites, not sure if they are gone though, as I see marks on the new leaves.

I have no problems with their customer service, any time I called they were very nice and courteous, and gave me some good tips on growing my plants! But they really need to monitor and inspect the plants before they ship them out.

I also wish they would not use Fed Ex as a shipper, because the fed ex driver gives all our packages to our neighbor, who has a criminal record. I have had to stop buying from companies that only use fed ex.

I wish I could still buy plants from them, I like patronizing smaller plant companies, their selection of exotic plants is !!fabulous!! and their website extremely user friendly. However, I just can't afford to introduce new diseases into my existing plant population and hate having to buy insecticides. I also hate Fed ex.

"On Apr 23, 2009 1:10 PM, Logee's Greenhouses, Ltd. responded with:

We have contacted mersiepoo directly to find out how we can resolve this issue.

We apologize for the disappointment. We want all of our customers to be happy with their plants and their experience with Logee's. We would like to send replacements or do what we can to make customers happy. Thank you for your feedback, comments help us learn our strengths and weaknesses and what needs to be addressed more carefully. Please do not hesitate to contact us if any problem arises, we do want to hear about any issues our customers have so we can immediately deal with them in the greenhouses.

Logee’s Customer Service
"

Have ordered hibiscus, other plants, including plant growth aids with positive experiences. One plant I received prompted a questions on my part. Customer service responded quickly and was very supportive.