Comments regarding Logee's Greenhouses, Ltd.

My feedback is absolutely positive! I had been wanting to order from Logees from some time due to their interesting selection of plants. I finally did so last week via their website, which is very user-friendly. I ordered an aporophyllum for me and a begonia for a friend. I had a question about my order which I sent via e-mail before my order was shipped, and I got a very informative response back right away. My shipment came within a week of my ordering, and boy, were those plants packed with obvious care! The shipment came with an invoice and instructions. Both plants were healthy, large, and gorgeous. I am definitely impressed, and I will be ordering from them again. I have already told a bunch of family and friends about my satisfaction, and am happy to do so here.

I had one (of 3 of the same plant) of my annuals from Logee's die this year. I emailed them & asked if it could be replaced. They are replacing it even though it was beyond the time they normally replace plants. I appreciated that!

I ordered Bougainvillea 'Pagoda Pink' from Logee's. The plant arrived in less than two weeks, in a very good condition. It's almost one foot tall with two healty branches. I'm very pleased with it. I would certainly order from them in the future.

why do i do it to myself?? order from others? i get three orders in today and logee's makes the others look terrible.


i had a large order. each and every plant is just perfect. not a one broken, not one brown leaf, not one small plant....unless you count the drarfs! this is my third order with them. everytime it's like xmas opening a box from logee's. ok, here's the best to me; one cannot always tell about a company just because you received good plants, the truth about a company is when you have a problem, large or small and how they handle their customers. i have had a few minor (now they are minor just because the way logee's handle them) problems, you call them.....they don't even question your word. they are on it in a ny minute. they just want to fix the problem no matter how big or small. there customer service people; well i just don't know who's my favorite....deb, amy...you just can't tell because they are all perfectly friendly, willing to help in any way they can. but i would expect no less from this company. i just can't say enough good. i just won't rate them positive....but excellent.

i highly recommend this company to anyone looking to buy without hesitation the best quality plants found on today's market. it just doesn't get any better then here.

i will order again and again from them, they can count on it.

I received last night my very first order from Logee's. The box had been turned on its side by my postman and I was a little worried about the contents in the box. When I opened the box, all I could see beneath the invoice and planting instructions, were sheets and sheets of paper.

There was no one lick of soil anywhere in the box. Each of the 9 plants I ordered was wrapped in papers. The pots was wrapped in black plastic, tied with rubber bands; the soil was held in place by shredded papers before the black plastic was secured. Fantastic packing job!

Two of the plants I ordered have fragile foliage: maidenhair fern and sarracenia (pitcher plant). I could not detect visually any damage on those plants. I was very impressed, especially having been disappointed by other nurseries.

The passion flower plants that I ordered are HUGE. The main vine of one of them is longer than 1 foot. This is insane, as I haven't seen such growth on passion flowers offered at my local nurseries. Very impressed.

Count me in as a very likely repeating patron.

I ordered an ornamental banana (musa) in a 4" pot -- they sent me a much larger plant, explaining that, since they were out of those in the 4" pots, I was being sent a larger plant at no additional expense to me. The plant arrived in fine condition, as did two vines I also ordered. I will certainly deal with Logee's again!

Ordered 5 hoyas from this company - 1 arrived in bloom (!) and another with buds! All five plants were well-packed and very healthy. Would do business again!

I ordered plants for the second time (my cats ate the first ones). They are doing fine and the gorgeous colors in the begonias are the talk of my neighborhood. I will definately order from them again.

I ordered for the first time from Logee's on March 24th. My order was for a brugmansia and a begonia. They arrived on April 1 in excellent condition. I am very pleased and will order from them again.

A few years ago I ordered some sweet potato vines from this company - they arrived with a slug! (we have our very own slugs, thank you). The ground cover plants were not in good condition and didn't make the transplanting. In the past I ordered some citrus plants - and they did not do well at all.

In reading the comments from others, I think I shall try Logee's again. My only problem, still, is the pot sizes are so small.

Although the prices are a tad high, I received my order quickly and healthy. This seems to be a pretty good place to order from and will continue to do so. Finally a mail order company I feel I can trust.

I visited Logee's for the first time in January 2006, with a group of garden buddies. What a great place! The owner (3rd generation) and his staff are knowledgeable, courteous and friendly, and the plants are first quality.

Byron Martin, the owner, told us about growing up in the greenhouses -- how his parents met over begonias, married and ended up carrying on their love of begonias into turning a family greenhouse into a complex of greenhouses full of tropicals, and some hardy plants as well.

The setup includes a number of well maintained greenhouses, potting and propagation areas, as well as a room where orders are prepared for shipment for the mail order business. Everything is spotless. Plants are constantly monitored for health and pest control, but I didn't see a spot or bug on any of their current crop.

The retail shop is a charming, tiny old garden shed that was part of the original operation. It leads into the "Lemon House," which is one of the main greenhouses containing citrus trees, hibiscus, brugmansias and other beauties. Mature citrus and guava trees, as well as bananas, grow right out of the dirt floor, and Byron said that many of them were already large when he was a child.

Plants for sale are small and young -- 2.5 and 4" containers. But all are healthy and grow fast. I went home with guavas, jasmine, passionflower and other goodies.

The telling moment: I leafed through one of Logee's color catalogues in the retail store, and noted that the plants in the greenhouses were every bit as gorgeous as the ones depicted in the catalogue photos. So, you can be reasonably certain that you're going to get good merchandise. The plants may be young and small, but they will be healthy and full of foliage.

Although my experience was an "in-person" one, I believe that Logee's mail order operation is every bit as good as its retail point-of-sale operation. I took home a catalogue.

I have purchased several plants from Logees (on different occations), always with happy and positive results. The plants were always very well packed and healthy. Logees staff are Very friendly and professional as well.

I had an opportunity to visit their greenhouse last year. The storefront was not much to look at. But the greenhouses were beautiful (better than Disney's EPCOT "The Land"- in my opinion). I found a plant in their greenhouse that was not in their catalog, they even offered to root the plant and ship it when ready.

I had an unfortunate situation this year in that I live in zone 5b and was away on a business trip during the week where tempurature turned sub-zero. Lost several of the plants, but that's life :(.

I would definitely continue to do business with Logees and highly recommend this company.

I ordered two abutilons and a 'Lady Margaret' passiflora for my first-time order. The abutilons have been absolutely wonderful, right from the start, apart from dropping a few leaves immediately after I received them, probably due to shock from shipping. They are doing well, after two months here. The passiflora died shortly after its arrival here, and a replacement was sent out. It, too, didn't do well and soon died as well. Whether it was due to shipment during cold weather, or something I did or didn't do (although I have a large p. caerulea that has done exceptionally well under the same conditions), I don't know, but after losing two and knowing that Logee's couldn't keep sending replacements, I merely let them know that I was not successful at a second attempt, and they promptly offered me credit towards something else I might want on a future order. I feel that was more than fair, and will definitely be placing a future order (when the weather is warmer) and not just because I have a credit to use there. They answered my concerns very quickly and cheerfully and I will not hesitate to recommend Logee's to anyone.

Here in Long Island, I was having the winter blues, but then I caught the citrus bug! I bought 5 Citrus, two from Logee's.
I ordered them in a rare no frost week in Jan. I recieved them in lightning speed, I oppted for the 2day ship. The Blood Orange was a 2.5" pot, rooted cutting about 6" tall. Very healthy and sprouting new leaved branches all over. The other was a 4" potted Ponderosa Lemon. It is 15" tall with the most beautiful LARGE dark green leaves. In two days to my suprise, the lemon has sprouted a flowering branch! In my book A 5 out of 5.
1. Product was as discribed.
2. Weather permitting, true express shipping.
3. Clean and healthy, no critters.
4. Easy online check out.
5. Price.
Thank you for reading my two cents, Mantis212

Very responsive to questions and replaced plant damaged in transit very quickly and without question.

I recently received my first order. I'm very happy with the speed of service and quality of plant. Will order from again.

I recently placed my first order and was pleased with the speed of service as well as the quality of the plants. They are growing well.

Just received my logee's holiday order in less than one week . These plants were sized and potted for the holidays. Wonderful plants; large; one in flower(large cluster); just cannot say enough about them. Everything was well packed! Will, definitely, order again in the spring!

I have ordered twice from Logee's. Both orders arrived promptly and the plants arrived in excellent condition. Additionally, the manner in which the plants were packed was very good.

I recently received the latest of several orders I have placed with Logee's. I have always been pleased with the plants that I received, but this time the plants exceeded my expectations! The plants were very large and very healthy. I am unsure if the plants were larger because of the time of year, but I was very surprised at the size. One of the streps had no less than 7 open blooms with many more buds. A hibiscus plant was no less than 9 inches tall with three branches. I was so pleased with the quality of the plants that I quickly placed another order last week and am anxiously awaiting their arrival.

Another nice thing Logee's does is to include their latest catalog with your shipment of plants. (Or maybe this is part of their evil plan to entice me to order more plants. It worked!!)

I've placed 5-6 orders with Logee's now (probably about 20-30 plants total) and have been very happy with the plants I've received each time. They always arrive packed very well and in excellent condition. And even though I always buy the 2" pots, a number of the plants have bloomed shortly after receiving them. I will definitely continue to buy from them--it's a great way to try out new plants I can't find elsewhere without spending a ton of money for each plant.

I ordered 3 Hoya and I got them in a little over a week. They were pack very well and were frash and good color. the hoyas were very big infact one was almost 2 feet long. I am very pleased and will order soon again. Joan

I ordered 3 plants from them. This is probably my 4th order from them. They package well and the plants look good. In the past I have been dissapointed by how small some have been but this time they were nice sized. They deserve the good reputation they have.

I have lived in Pomfret (10 miles from Logees) for about 10 years. I now live near Hartford, CT over an hour away. when I lived in Pomfret, I used to take people from Boston and New York City to Logees. Visiting Logees was always a treat. The people I brought with me - NY or Boston - have always agreed Logee's was an oasis in the cold! The best was visiting during winter when one just wanted a little bit of sunshine in their lives. The Plants - oh my God the plants - and yes, Biff and Buffy - you're going to step in a puddle or two and brush up against the plants. Hello! This is a country greenhouse - a REAL greenhouse ! If you don't want to get dirty then stay home ! I have several varieties from Logees, including Jasmines and Oxali and a wonderful S African Haemanthus (which is always a conversation piece) that are growing strong in my (potted) garden here in Glastonbury.
In fact, I have a friend up from Costa Rica who is very into plants and we are planning a Day-Trip (no pun intended) to Logee's this week because he is salivating over the prospects (and the Haemanthus).
Keep up the good work, Logee's !!! We love you for bringing sunshine into our shadowed lives !

I struggled with the NEUTRAL because I ordered from LOGEE's twice in early 2005. I talked on the phone with them, I placed internet orders also. When I encountered small problems - I emailed - but received no response.
My Allamanda Butterfly (2 plants) were small, and not well rooted -- contracted spider mites almost immediately after they warmed up and died. They did not transplant well - I don't think they were "well rooted" .Some of the rex begonias I ordered were quite lovely -- some have done better than others. Plants were well packaged, except when a heavy bottle of liquid fertilizer was placed on TOP of small plants !
I think they have some unusual plants that you just can't find everywhere -but I think for the premium prices, ALL the plants should be premium quality. Yet, I would probably order from them agan - just because I collect unusual plants. and they have some quality items. I just wish they would have kept the dialogue open and answered my e-mail. (and maybe said I'm sorry you had a problem. That would have done it for me.

I have ordered from Logee's about 3 times now and I've always been satisfied. They ship to me usually within 2 weeks of my order date. The last time I ordered in May, 2005, the plants were very large for their pot size and I feel that I had received exceptionally good value. The passion plant had buds as well as the Allamanda "Golden Butterfly." Both of these were only in 2" pots but had flower buds. I will use them again.

I have ordered plants from Logee's three or four times. Each time, the plants arrived very well packaged and protected. All were in excellent condition.

Any plant that did not make it through the transplant process was either replaced or its price refunded promptly.

Customer service is responsive, and they e-mail you to let you know when your order is shipped.

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Thank you for the nice comments. I just wated to clarify that Logee's will email (or call) any customer when the order is shipped if the customer requests it, but we do not currently have a system that automatically emails every customer upon shipment (we are looking into it).

About a month or two ago we finally upgraded to a system which will email each customer when an order is shipped.

About a month or two ago we finally upgraded to a system which will email each customer when an order is shipped."

AWESOME is the only way to put it. Yesterday was my first visit, but definitley not my last. Spent over $200 on 20+ plants, none of which I have seen locally.....Some Brugs that were awesome, some very different thumbergias, Buddha's hand which is VERY odd. Yes it is a tight space but not a bug in site and specimen plants the likes of which I've never seen anywhere. Brugs with trunks like a medium tree. It would not be possible to have ivy growing everywhere including the bathroom and the check out area without virtually perfect insect control. Could go on for hours but instrcutions say to be concise.

This is absolutely great company. That's how all of them should be. Placed an order - the representative answered horticultural questions, and gave some growing tips. Order arrived quickly, and what a great condition! Plants are large, healthy and so fresh! Not a leaf broken, not a bruise. Instatnly jumped into growth. Love Logees!

I love Logees! I just received my second order this spring yesterday. As always, the plants are healthy and the packaging is fabulous! I love their houseplants, tropical flowers, and perennials. Their cataloges are wonderful. Logees is one of my favorite nurseries.

C&NN

I ordered 3 absyssian red bananas- they came in excellent condition, good size, and are already growing well. I have ordered three other times with similar results. I will order from them again if the need arises.

I can't attest to the quality of their products because I never received the order. I placed an order via the website on April 22nd.
On May 5th I sent an email inquiring about the order status only to be informed that it would ship on the 9th of May. When I placed my order all items were marked available I certainly didn't expect that it would be three weeks before shipment. I called and asked why it was taking so long and they replied that this was their busiest time of year.I cancelled my order and asked that they refund my account.

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First let me apologize, we truly do believe that every customer should be happy with their experience with us.

Please understand that we are a small company that truly tries hard to please all of our customers. However, being a small company we also have limited resources ... during this past spring season we nearly tripled the number of people in our shipping department (from 3 to 8). We still could not keep up with the orders and many took up to two weeks to process, unfortunately, we could not afford to hire more people.

We always inform telephone customers about the approximate order processing time, however, we received two complaints about the delay from internet customers in May and realized that we did not properly warn them. In response we added notes to both our website and our email confirmation as follows:

On our "select shipping" page on the website it now states ... "Standard Shipping: Logee's ships all orders as quickly as we can process them, in the same order that they were placed. During our busy season (March-June) processing orders could take up to 10 business days. Shipping time is in addition to process time and can be from 2 to 5 business days depending on where you are located."

On our email confirmation for an order it now states ... "Logee's ships all orders as quickly as we can process them, in the same order that they were received. During our busy season (March-June) processing orders could take up to 10 business days. Shipping time is in addition to processing time and takes approximately 2 to 5 business days (for standard shipping) depending on where you are located."

In this case the delay from Friday, April 22nd to Monday, May 9th was either 10 or 11 business days depending on the time that the web order was placed on Friday."

This is the second year I have ordered from Logee's and was very pleased (again) with the plants and the packing. The catalog is great too!

Plants were small but very healthy looking. My black-eyed Susan Vine (Thunbergia Alata) is already blooming just two weeks after planting!

Totally awesome plants! Ordered 4 plants, the packing was meticulous, all arrived in outstanding shape. Will most definitely order again from Logee's and highly recommend to friends.

This is a first rate company. You can ask questions and get answers and not get brushed off the phone. Great varieties of tropical plants, esp. citrus for the sunny window orchardist. For those of us who love banana foliage indoors, Logee's now carries a small banana that will also produce edible fruit. This is an excellent source of high quality reasonably priced plants for pot culture. Everything purchased arrived perfect even in the middle of winter. They also carry an organic fertilizer perfect for citrus. Planning to make a trip to see their legendary Ponderosa lemon tree.

I received my order from Logee's on March 18, 2005. The plants looked great but the next day they started showing signs of frostbite. I contacted Logee's on 3/22 by e-mail and received a reply the same day. They replaced my plants promptly - I received the new plants March 28th. Their service was outstanding! I will be using them again.

I wanted a plant that would grow well in my daughter's south-east, well lit, and very warm bedroom. She absolutly loves jasmine, but I picked out a stephanotis floribunda for her birthday. It arrived within 5 days, normal ground delivery and I was very surprised by the packaging! This is my very first experience ordering any kind of plant thru the mail, and had no idea what to expect. I recieved a 4" tall beautiful startling in a 2 1/2" pot. the dirt was slightly moist, and the leaves were in great shape. I followed the instuctions, and simply placed it (complete with pot) into a bowl with some water. I have only had it for 3 days, but my daughter was so happy I had so do something positive! I will update in a few weeks to let you know how the plant took re-potting. Thank you so much!