Comments regarding Growjoy

I put in an order for Grabil Country meats....ground meat, beef chunks, turkey chunks for camping and hiking. Wow the packages got here very quick and everything was in perfect shape. I'd buy from Garden Harvest Supply again.

Living in Eastern Oregon, we are subject to heavy frost and even snow clear into June. We have not had very good luck with tomatoes since we started planting a garden 3 years ago. I ordered 15 Wall O Water plant protectors and 3 Kozy Coats. I was expecting them to take about 10 days to 2 weeks to arrive. Imagine my surprise when a week later they were delivered. My husband immediately went to the nursery and got 18 tomato plants and planted them yesterday, and yep we had frost last night but the Walls O Water and the Kozy Coats kept the tomatoes nice and cozy. I have a feeling we are going to have a bumper tomato crop this year. Can anyone say Salsa..... Thanks again for your prompt delivery.

I have never seen plants packed so carefully! Each and every one
arrived safely and healthy. I order a lot of plants on ebay and was
ready to give you 5 stars, when I realized that I did not order my
double impatiens thru ebay. Thank you SO much. I cant wait to see
their beauty!

I think I'm just repeating what everyone else has already stated before me... but I'll add my 2 cents also. I ordered a variety of herbs and vegetable plants. They were shipped very quickly, were packaged very nicely and the plants themselves were in much better shape than ones I've purchased in past years from local "home improvement" stores. Plus, the total cost with shipping and everything was less than I would have spent had I bought them locally.

I'm VERY happy with this company and will definitely order from them again. Their communication was excellent as well. Great customer service.

Second year of ordering celery plants. Arrived in timely manner. Great packaging will order more next year.

Thank-you for the wonderful plants. They were packed with great care and they were shipped quickly. I am so please with them that I am going to be ordering more tonight. The plants were in great condition and the size was larger than expected. I was surprised to see that they all were blooming already. Thanks again and you now have a repeat customer.

I'm a repeat customer. I have never had a bad experience with this company. The plants have arrived well-packaged and healthy. I just received a shipment yesterday, and am very pleased with it.

I order from them every other month just about these days & it is always good I'm glad ive found a company I can rely on for good product & really fast shipping & handling! thanks!

I just got my first order from GHS & I'm very pleased with the plants. The four 6" pots were tightly bagged to hold the soil. The 10" tall plants were wrapped in cardboard & secured to the pots by clearwrap. They were packed so tight in the box they couldn't move at all. GHS excided my expectations. Thanks

The potato bags were quickly delivered. I ordered on Mon. and received on Wed. Great to deal with.

We have been looking for food-grade Diatomaceous Earth here in Austin, TX, and haven't been able to find it. We did find it on this website and placed our order on April 16. Today, April 22 (Earth Day!), our Diatomaceous Earth arrived, delivered by a smiling, whistling UPS man. This type shopping is 'way better than battling the traffic, putting gas emissions into the air while running from garden store to garden store and not finding what we need. We will order from you again. Thanks!

"On Apr 23, 2009 11:39 AM, Garden Harvest Supply responded with:

If all UPS drivers to such a fine job, we would be thrilled! Thanks for your kind words."

I had a wonderful experience so far with Garden Harvest Supply. I have ordered twice and both times the products were as stated on their website and there was fast, fast shipment and delivery.

Thanks!

Wow I'm impressed. I live in Hawaii and am surprised you folks ship to Hawaii. My geranium arrived in very good condition and shipping time and fees were resonable. You can bet I'll be a returning customer! Thanks

I ordered a variety pack of tomatoes and am very pleased with them. They were shipped quickly, arrived in good shape, in a secure and very environmentally friendly packaging. The prices were very fair, including shipping. I will definitely order from them again.

Placed an order with Garden Harvest, the wrong plants were delivered and the wrong amount. I emailed them and told the problem. They immediately took care of the problem, told me to keep the plants and then sent and my order that was delivered days later. It's hard to find good customer service these days. I will shop with them again.

I got my plants in good time and in good condition. the packing was excellent. I will shop from them again.

I have used Garden Harvest Supply for 3 years now. I always have the best service and plants from Garden Harvest Supply. Very fair pricing. I have 3 vegetable gardens and 2 flower gardens. The plants I get from Garden Harvest Supply have out performed in vigor and produce compared to the plants I purchased from the big box home improvement stores and they didn't break my budget. The staff has always been very helpful when issues do arise from shipping and have always stood by there products making sure my order was fulfilled with the best of plants. Just an all around knowledgeable stand up company that has earned this customer for life. Yes no more big box stores for me. Garden Harvest Supply is the only place for my plants.

Three years in a row now I have purchased plants from you and each time they have arrived when promised and in good shape. I purchase a lot of products on the Internet and you are among the best companies I have worked with. Thanks for being responsible and reasonable.

"On Apr 16, 2009 8:26 AM, Garden Harvest Supply responded with:

We are very grateful for your continued trust in our company, THANKS!"

As a first time customer, I was disheartened when my squash plants arrived and were so spindly that they were broken at the top of the soil. I contacted GHS and was answered immediately. My new squash plants were sent and received in perfect condition.
Thanks for being there.

"On Apr 14, 2009 8:16 AM, Garden Harvest Supply responded with:

Thanks for your positive feedback. It is our goal to always provide plants that are in great shape once they have arrived. However sometimes we miss the mark and it makes doing business all worthwhile when customers (like you) allow us to "get it right". Thanks for being our customer, it is sincerely appreciated!"

I made an order on Garden Harvest Supply's website for Mrs. Miller's Variety Pack Jams. There was a slight misunderstanding regarding shipping, but Customer Service was extremely prompt in rectifying the situation! I have yet to receive the shipment, but it should be coming any time this afternoon via UPS! I am extremely excited to be receiving this package just in time for Easter. I would highly recommend Garden Harvest Supply to anybody who is interested in fresh fruit/vegetable preserves! Also, I am looking forward to purchasing some plants for my garden as the weather gets warmer. All in all, a great online shopping experience. Happy shopping!
Lastly, I would like to thank the wonderful staff at GHS.

I received my order today, and I would like you to know how pleased I am. I have ordered a lot of plants over time, and I have never received an order in better condition than yours. The manner in which you pack the plants is unique and effective. When I went to the shipper's website to track the shipment and saw how many days it was taking for the plants to arrive, I was really worried. But, everything was in perfect condition.

Thank you,

Bad Plants, Careless Shipping
This was my first use of the company: dry goods shipped fine, but the four plants shipped were a disaster: Out of four plants, two arrived with stems severed at the base, and all of them were spilled from their pots. Three were tomato plants and they were so rediculously elongated that they could not stand on their own when repotted, but fell over the pot like extended vines: exactly opposite to what on their own site they suggested were the best kind of plantings, namely short and fresh growth. No response to a request for refund. I'll be stickiing to Walmart for seeds and local Garden Centers from now on.

"On Apr 7, 2009 11:21 AM, Garden Harvest Supply responded with:

We are so sorry for your bad experience with our company. I can assure you that this is not the common result from our customers. You also mentioned we did not respond to your email, which is incorrect. Your email did not arrive until late Friday afternoon and we were gone for the day. We responded to you Monday afternoon and are still awaiting your reply. We are doing as you have asked and stopping shipment on the remainder of the order and giving you a complete refund. Please accept our sincere apology for this badly delivered order."

I just received my first order from Garden Harvest Supply, and it was a great experience. From time of placing order, communication regarding order and shipping was excellent. Shipping was very fast, and the product I ordered was considerably less expensive than other site I had checked. I have already placed a second order, and received my shipping confirmation. A very positive experience.

On 2/24/09 I ordered a EarthWay seeder from GardenHarvest Supply. On 2/26/09 the seeder was sitting on my front porch. That is what I call fast service. And the staff were very friendly. I must tell you, that I shopped around for this seeder. I found that GardenHarvest sold me the same seeder, with a $31.00 savings. Garden Harvest Supply is the only company that I will deal with. Parma, Michigan

I liked the assortment and quality of the merchandise offered. Confirmation and shipment was quick and accurate.
With that being said I am only giving them a neutral rating because of the shipping cost. My order was approx $35.00 and the shipping was $18.50. I consider charges like these as nothing but back door profits. Half that would of been reasonable.
In the future I will definitely spend a little more time shopping around.

"On Feb 19, 2009 9:57 AM, Garden Harvest Supply responded with:

Dear 1SickPuppy: I am sorry you feel this way about the shipping charges. I can tell you that we do not consider shipping as a back door profit. I can also tell you that we do not enjoy losing money just to ship something when it is purchased. Without knowing what product/products you ordered, I can not tell you why; however it sounds like there may have been two boxes involved, which makes double shipping. Also not sure which shipper you choose but both UPS and USPS charge for every box that is shipped. Every time a customer checks out, their shipping amount is shown before they process the order, so they can cancel the order if they do not want to pay for shipping charges. If you will contact us, I will be glad to discuss your order. It really looks like multiple boxes may have been shipped. Thanks for being our customer, Joe

I have ordered mums from Garden Harvest Supply (GHS) in the spring of each of the last two years. Both times the plants came carefully packaged, healthy, and ready for planting. All of the mums grew to be very large and beautiful plants by the fall blooming time.

This spring I had the pleasure of talking with Tina from GHS. I was concerned that this year's mum offering was at a higher price. Tina mentioned that the plants were now being offered in a three-inch pot instead of two-inch pot. I told her that the less expensive, smaller plants were better for me. I have been extremely pleased to find out that Joe Stutzman and Tina from GHS put together a fifty-plant mum collection for an extremely attractive price. I cannot say enough good things about Garden Harvest Supply and the way they went out of their way to make a customer happy. That is outstanding service. I look forward to ordering more mums this year and know that GHS will stand by their promise to provide great service to their customers. I highly recommend Garden Harvest Supply to my gardening friends.

Dave in Michigan

I placed an order with Garden Harvest for Christmas and this was the first time that I have ever ordered from this company. I was most impressed with the courtesy calls that they made when they had a question about my order. The packaging was done very professionally and the items looked and tasted great. I will continue to order from them and will also spread the word about how great everything was. A very good experience.

D. Moody
Irmo, S.C.

I was very pleased with the prompt service I received upon my first order from Garden Harvest Supply. I called a representative on a Friday and ordered a planter for my husband for Christmas. It arrived the Tuesday of the next week. The quick delivery and quality of service was much appreciated. I look forward to doing business with this company again.

I was looking for a place where I could purchase Tomato jam because it is hard to find in my area. I found the site Garden Harvest Supply and found that they carried the product. I have had the product before that they carried so I knew it was great. I placed my order on a Saturday and by Tuesday it was at my door. This is the fastest I have ever received a product that I have had shipped to my door. It is awesome!! I e-mailed them and told them I would be back to order again. They are an outstanding company. Thanks again.

I needed some lantana plants quickly for a project I was working on. It's late to be ordering these but Garden Harvest Supply came through for me. The plants were delivered very quickly. They were packaged with such loving care you could tell this was from a company that really cared. The plants were exceptionally nice and as a treat they even included two extra to my order. Thank you Garden Harvest Supply for the high standards you uphold and provide.

I am a 19 year old male and a beginner gardener, I planted 9 brandywine heirloom tomato plants in my garden this year, and it was late in the year, but we don't get frost until very late november or sometimes in December, so I'm hoping I have plenty of them, but I still wanted to plant some more plants.
I went to a lot of stores in my area looking for plants, vegetable plants were nowhere to be found, so I finally came to realize that it was too late in the season, and that I would have to wait until next year to plant more plants, I really was looking for pepper plants, some pear tomatoes and a sweet million.
I did a search online and most of the sites that sold vegetable plants had stopped selling them, until I found 'Garden Harvest Supply', they had such a huge variety of plants and all of them were priced very low, it was kind of overwhelming, I had no idea which variety to get because there were so many, until I finally decided for 8 plants, 3 tomato plants, and 5 different pepper plants.
I ordered the plants on Sunday, July 27th and I received an e-mail on Monday that it had shipped, I thought I would have to wait a week to get them, but it was on my doorstep on Wednesday morning, the 30th. I was surprised of how fast everything was, I opened the box and it was filled with Styrofoam peanuts and newspaper, Every single plant was individually wrapped in cardboard on all four sides, A total of 9 plants, including a free gift plant which was a 'Bocapa Blutopia Blue', very nice plant and completely unexpected. All the plants were in great shape, except for the 'red pear tomato plant, most of the leaves were turning brown, and a pepper plant had lost most of its leaves along the main stem. Hopefully they will make it once I plant them in the ground. Most of the plants that I received had blossoms on them, one pepper plant had a pepper growing on it.
Over all It was a great experience ordering from the website, I would definitely do it again whenever I am in need of plants, I find that their prices are more affordable that the ones at the stores...
Garden Harvest Supply has found themselves another very satisfied customer, but if my tomato plant or pepper plant don't make it, you guys will be hearing from me.

"

Dear r_eugenio: Thanks so much for the positive feedback and for your business, it is sincerely appreciated! Please let us know if the 2 plants with brown leaves do not pop out of it, we will gladly reship them to you. Happy gardening, Joe
"

Overall, we were pleased with the total experience. We had wanted to start our garden earlier than the recommended "ship to" time in our area and Dave's was able to accomdate that. The rest of the order came exactly when promised. We had a plant that did not make it and Dave's replaced quickly and even included an "i'm sorry" plant. Everything is doing great- already have red tomatoes ready to be picked this week. The rest of the veggies are on the vine or in full bloom. Can't wait to enjoy these all summer. Looking forward to planning next year's garden already!!!

"

Dear Lathom: Thanks so much for taking the time to spread the good word about Garden Harvest Supply. We appreciate your business and look forward to hearing from you again next year. Happy Gardening. GHS"

I don't know when i have been so pleased with a company. I received my plants beautifully packed -the instructions on how to plant them were so easy to follow and although my plants have only been planted for a little over two weeks I already have blooms on my tomatoes and peppers and all the others are close behind. We are in the middle of a very hot summer and a drought and I was afraid my plants would never make it, but they are beautiful.

This company has done every thing within their power to help me with all my questions and i would certainly recommend them to all my friends and I will buy all my plants from them because I know i can trust them.

This year was my first experience with Garden Harvest Supply and I am thrilled!

I ordered a variety of plants including eggplant, squash, watermelon, etc. I included a note regarding the shipping schedule requirements as I would be traveling. Not only did they schedule the arrival date correctly, but the plants were in fantastic shape. The packaging was the best I've seen for mail order plants and the plants were large and healthy.

I can't say enough about my experience (it could be because I am comparing them to a negative experience I had with a different company). But I will be ordering from this company again.

Buying anything online is risky at best but buying living plants is even more so. I have purchased most of my hard to find plants online for the last 2 years. Dave's garden and Hirt's Garden are the 2 websites that I have found to have the biggest, freshest, healthiest and best packing for shipping.
The melon plants I just received from Dave's arrived in good shape no thanks to the postal service. Package was stalled in Indiana for 5 days. Thank goodness that they had been packed with care and although they were quite thirsty when they arrived, they have been transplanted and are doing well.
The Gardener's Choice online nursery is the worst place I have shopped and must say that Dave's has fair prices, fast shipping and so far no complaints as to products. I will buy from Dave's again.

This year was my first experence with Garden Harvest Supply. Back on 4/26/08 I ordered some Heirloom Tomato Plants for a gift. They were sent promptly and received. One plant did not look so healthy and died shortly after. My daughter contacted them and they sent a replacement plant right away no questions asked. The plant is doing well now. I have since placed an order of Heirloom Tomatoes for myself and they arrived within 2 days. They came in great condition, are 10-12 inches tall and already have blossoms. I couldn't be happier. I will order from them again in the future. Thank you Garden Harvest Supply. Crosstitchlady

Had to change my handle because of AOL's spam filter but I am the same Catssdawg that wrote the negative review about Garden Harvest Supply & was stupid enough to order from them again as they were the only ones that had the plants I needed or I thought so. Yes this 2nd order was processed & delivered exceptionally fast but 4 of the Heliotropes I ordered died withered badly within 24 hours of recieving them (soaking wet I might add & it's a xeriscape plant which requires less than an 1" of water a week - probably between the overwatering & humidity of the box caused root rot) & 2 more are slowly dying in my garden. I called the company the next day after recieving them on Friday the 30th & since then have e-mailed them & called again offering to send them the plants back of photos of them in my garden w/no response to the problems I am having with a total of 9 plants out of the 16 I have recieved from them in 2 orders & I will not change my rating or comments until they have satisfied me w/ replacement plants! Oh & it's nice to know that they'll take the time to respond to a Dave's Garden comment but won't even respond to their customers! Will not use them again under any circumstances or change rating until I am satisfied for 2 orders of 16 - 3" plants that cost me almost a $100 to order & have shipped! I am not a rookie at southern gardening (been working the same 400 sq. feet of annuals & perinnials(sic)sites for almost 20 yrs. now & have over 35 varities of both in or close to full bloom already)& know how & when to plant these items & feel they are taking advantage of me. Thanks for the GREAT customer service Joe!

"

Dear Catssdawg2. We appreciate your positive comments. Customers like you make being in business a very rewarding experience. We do strive to perfection but as you are well aware, there are times we make mistakes. However it is a blessing to deal with understanding folks like yourself. Happy Gardening! Garden Harvest Supply"

We had grown heirloom tomatoes last year, especially Amish Paste. My specialty nursery could not get for me this this year. I turned to this company on their website. Fantastic, not only did I find my Amish Paste, but Brandywine in my sub-favorite varieties, and others. Bought more than we needed but was so excited to see the varieties
we figured we'd make the room or share. Plants arrived last week, 2 days after shipping, fantastic packing, great condition, and the plants were in better condition and size
than our specialty nursery. And cheaper! Will be ordering from now on from this company. Plants in ground next morning and are thriving. Job well done by these people. We are seasoned gardeners and this is the best we've seen from catalogues, etc. in a long time. Very pleased!

Lyn and Russ Gaudiana
NH

AAAAAA+ On May 20th 2008, 5:30ish, I placed my first ever order to this company. This morning, the 21st received email that partical order (my precious asparagus, lol) had been shipped!!. I just now checked with UPS and according to the tracking # my delivery is schedudled for tomorrow the 23rd!!! WOW. What a wonderful surprise, I'm delighted. I'll definitely be a repeat customer if quality is acceptable. I think their prices are excellent and shipping time unbeatable!!.