Comments regarding Michigan Bulb

I have to add my review to those that wish they had read here prior to ordering. I placed my order in early August. I checked the order status 2 days later only to find out my order would not be shipped for 2 months. Everything I had ordered was in season. I promptly sent Michigan Bulb an email canceling my order. Now 2 months later I get a notice that they will be shipping my order. I sent them multiple emails reminding them I had canceled the order. Today I received my box of dead plants. JUST SAY NO! Their customer service is a joke and their plants are even worse.

Although I have had some unfortunate experiences with plants not blooming, I was very pleased by the company's quick and gracious acknowledgment that replacements would be sent.

My luck has been better with their bulbs than with small perennials, such as daisies, balloon flowers and coneflowers--which might be because they ship them in the Fall and perhaps they are not ready to survive winter.

They might do a better job of indicating which bulbs are subject to squirrel and rodent attacks--not just tulip bulbs, but lily bulbs and some others did not produce, I hope because of animals rather than bulb defects.

I ordered a bunch of oriental lilies because the ones that I had ordered from Breck's in the fall didn't all come up and I was hoping to fill in some of the gaps. I also ordered a few hydrangea's and some toad lilies. Well, none of the lilies came up, and I thought that maybe they were just young bulbs, but I called them (because they have a guarantee) and asked. They gentleman told me that if they weren't up, they were probably dead and they are re-shipping them in the spring. They are also reshipping the toad lilies, as they didn't make it. I kind of thought that they might not live when I recieved them, they didn't look very well. I ordered 6 hydrangea's of a few varieties and only one did not make it. They were very small, so I wasn't really surprised to have one die. They are sending the toad lilies now, which has me a little puzzled because they just don't strike me as a plant that you would want to plant right before a northern Michigan winter, but I could be wrong...that's what the guarantee is for, I suppose. I guess you could say that I am not really ecstatic about the product that I have received to date, but they have been really nice about sending out replacements! Hopefully next year I will have a ton of lilies :)

Well, I bought about 25$ from Michigan Bulb and I have mixed feelings. My gladiolus are outstanding but many of the other things didn't even come up. The prices are alright but once you add on the shipping your not getting that great of a deal. I wouldn't reccomend ordering from them. Blooming Bulb seems like a good replacement. I was verrrry happy about there Iris.

For many years almost ( 50 ) I have ordered from Michigan Bulb. In our first home I will never forget the package of very small plants I received I really didn't know that much about gardening and I didn't know if it was worth my time planting them but I did , 13 years later you would not believe the huge Red Maples many Yellow Bells etc. I left there. Everyone had lived . I have ordered off and on from them , last spring for the first time I had 3 plants die so I called them . The young man was very nice and gave me credit right away on my account. I really do recommend this company and plan to order from them again.

I ordered 7 bushes from Michigan Bulb company and two daisy plants. Then I saw all the complaints listed about them. I was VERY surprised when the bushes came. They were in excellent shape and because the company was out of burning bushes they subsituted a potted one. All are alive and thriving.

My daisys were to be shipped later and are to arrive in August.

I will order from them again.

I am going to paste a copy of the email I just sent MB as I had been a very happy customer for years. I heard people talk about their bad experiences with the company and would tell them to give MB another chance.
Yes I had received orders where things were dead, broke or what ever and 1 email and they were replaced. But heres the deal. By complaining or requesting that they replace the items I am now listed as a BAD CUSTOMER because I expected live and prospering plants after I paid for the plants and the S&H.
So BE WARNED, IF YOU WANT LIVE PLANTS.Try someone else.

I am writing as I have been A CUSTOMER for years and I have promoted your company to gardening friends who had a bad experience with the former owners of the company letting them know it's now owned by a new company and they have been Very good to me.
I just called to find out why 2 orders I placed have not been shipped just to find out I have been classified as a bad CUSTOMER as I ask for a replacement in accordance with your guarantee if the plants I order and pay not only for the plant but the shipping too and they arrive dead or broken or just completely fail.
Well theres a fine How do you do... As a reward for posting in online gardening forums such as Daves garden, Gardenhere.org and a few others and attempting to change the way people feel towards you. I get a slap in the face.
So here's what I am going to do. As a senior member of Gardenhere, I am going to post this treatment so others can avoid being labeled Bad because they expect LIVE plants that they spend their hard earned money on. They will be forewarned that yes if you pay and are a returning repeat CUSTOMER You too can be "TAGGED"
Since I am a moderator on the forum and have been a member since the site started newcomers tend to listen to the warnings. And on Dave's Garden, Yes I am going to list you there as well.
Then I am going to Blog about you and on my own website that I get a good amount of traffic for gardening and cooking tips I am going to add you to the black list so others may be wary and know what to expect.
In this day and age you can not treat paying customers like this. I am on a limited income and gardening is a lifeline for me. You just cut part of it off.
So Thanks for the PAST Great customer service and NO THANK'S to the way you treat people.

I hope you can avoid being treated like this.
Quasy...

I placed an order with Michigan Bulb this spring for a four season hedge and a red perennial collection (two for the price of one). I received all the items in early May--all items were present, and they looked as advertised; dormant bareroot, bulbs, and some small plants. I was a little worried about the packing, since they all seem to have been just thrown in a box with some packing, and some of the plant material had spilled out of its packing. However, I planted all items, and other than sporadic watering, pretty much neglected them. 30 days after delivery, there was some activity in all my plants, with the exception of the Rose of Sharon, which still looked like a dead stick. I called Michigan Bulb and explained the situation, and they said that although they could not replace it this year (no longer the correct season for shipping/planting), they'd make a free replacement order to be delivered next Spring. I agreed, and went about my life, including some out-of-town travel. I returned last week from about 10 days away to discover...green leaves and growth on the Rose of Sharon! I have since called and cancelled the replacement order, and am very happy with my plants.

Ordered dragonflower, liriope, hydrangea, veronica, tall phlox & caryopteris August 8, 2007. Invoice date is September 28. Plants arrived end of September & set in prepared garden bed to overwinter. Only things that came up this Spring were dragonflower & veronica. No sign of caryopteris, liriope, hydrangea, or phlox. Prices aren't cheap when the plants die. The liriope & hydrangea were replacement plants for previous order that were DOA. Giving a neutral rating because MB appears to be responsive to customer concerns, stands behind guarantee & does replace the plants. However, it's aggravating to spend time & effort planting & expecting things to grow, then having to pull dead twigs from the ground six months later. Much better quality plants, outstanding customer service & faster shipping from Bluestone Perennials. Will not order from Michigan Bulb again.

A year ago we bought our first house with a large yard full of nothing but grass. While being excited about having a "blank canvas" of a garden to work with, I also panicked about what it would cost me. I read many websites and gardening magazines about an affordable way to fill a garden with plants and they all said mail order companies.

I went to the Michigan Bulb Company’s website after seeing an ad in the paper and was thrilled to see their prices for flowers. They were so much cheaper than other companies offering the same plants. I understood that they would be tiny seedlings or bare root, dormant plants, and that my garden may not look full and lush this year, but next year it would look better. It was a trade off I was willing to make for saving money. I ordered about $300 worth of plants.

Every garden center in my town, with all their master gardeners have warned me that this company is horrible and that I should never buy from them. ALL my plants are coming up, and ALL of them are thriving. I put the plants in within a few days of receiving them. I tested my soil and made amendments where necessary and I couldn’t be happier with the results. My husband and I look forward to going out and seeing the growth progress every morning and evening.

I would recommend Michigan Bulb Company to anyone who is willing to be patient with their garden and is looking for an affordable way to landscape.

I rec'd my first shipment today from Michigan Bulb. With all the negative comments I was half tempted to cancel my order. I have to say, this first shipment pleasantly surprised me! I rec'd 6 phlox root systems. They have tender pale green shoots coming off of them and they are moist and tender. The roots appear very hardy. I hope the rest of my order is just as good as this shipment.

I have ordered all of my spring and fall bulbs from MB co. and they all came shipped very nicely and all bulbs sprouted withen the first week in the ground. Was a little weary about "real" live plants but ordered some anyway with one of their coupons. Once again, plants arrived very healthy with lots of little baby sprouts allover. They are all doing great. Orders need to be taken around the time your zone allows the plants to be planted for best results. I will continue to order great, healthy plants & bulbs from MB co.! If your undecided from other remarks @ least try their bulbs you won't be dissapointed.

in April i ordered 3 black elephant ears and two rose bushes needless to say i was upset when i checked online and they stated my order was not recieved so i called i spoke with a supervisor and she told me she was sorry that my order had been lost and i would have to reorder my flowers, i told her i did not want to be charged twice to my credit card she assured me i wouldn't.
well i recieved my order within two weeks my flowers were very healthy and have sprouted so much since i planted them. i am so excited that each day when i water them i see new growth and i get more excited to know that they are going to be beautiful when they finally get full size.

THEN..... on June 3rd i recieved another package in the mail from michigan bulb i was surprised cause i hadn't ordered anything from them since the first order.....inside i find the same exact order i had already placed and they lost.... i was upset to know that they probablly charged my credit card again so i call...
when i talked to the woman she appoligized for the inconvienence and credited my card back the money and told me to keep the flowers as a gift from them...

now i planted them and they are doing beautifly they are doing so good... i love michigan bulb. i will be a fiathful customer to them for many years to come.

this is my first time owning my home and i bought land to beautify and its great to know that michigan bulb will be there to help make this land come to life.. thanks michigan bulb!

Early in the season I ordered their Waterfall Petunia collection and a Hosta collection. All arrived looking good. After a couple of days I lost 1 of the 12 petunias and a couple of days later another one died. Both phone calls to Michigan Bulb were handled by 2 very polite and friendly agents and both plants were replaced. The hosta are doing well and the petunias are blooming also, and this is after they've already suffered a transplant. I would not hesitate to purchase from Michigan Bulb again.

I placed an order with MB on April 22,2008. I have recieved 2 plants out of my order and they were in good condition. It was a month later that I got them. In my box was a list of the things to be shipped the 31st of May thru the 12th of June. I just checked on line again and now they have moved it to the 12th thur the 28th of June. I would just like my order and why do they keep changing it? I do not think that I will be ordering from this company again.

I have to say I'm surprised to be giving this company a positive rating, but my experience was good. I placed an order to get a specific type of tree peony, and then ordered enough extra to qualify for the coupon. I also was certain to order things that I was pretty certain from years of experience mail ordering plants would survive the stress of shipping and handling and were fast growing (like hosta) because I figured the plants would be small. Everything has done very well except one (of three) tree peonies that was promptly replaced, and the new one has already leafed out nicely. So then I made a second order figuring I was pressing my luck, but recieved enormous roots of geranium and bleeding heart that are doing great. If you need alot of plants and can stand to wait (I have space enough for a nursery garden where I grow things out) consider giving them a try.

Ordered numerous items from MB last year to plant this spring on our new property, formerly a horse pasture. I was anxious to get some significant growth going, but everything I recieved was either half dead or so minuscule I'll be nursing most of them all this winter in a green house before they can survive in a real planting. Got 2 of the "all season shrub collections", and some are doing okay while some show no hope. Ex: Two forsythia bushes arrived as bare 2 foot 'sticks'. One is leafing out just fine but the other shows no signs of life, although they are planted in the same soil mixture and cared for identically. That makes me believe it's not anything I'm doing wrong. Three poplars that are supposed to be fast growing are still the same sticks they sent 6 weeks ago; no sign of buds or life...
They shipped (by regular US mail) 12 tomato plants in a box not half the size of a shoe box, jammed full of packing materials and more advertisement. Crushed and dried out when I got them, and not even four of them show any promise.
I understand the need for occasional substitution, but they sub'd blackberries for the raspberry collection I ordered. They obviously haven't done their homework, because blackberries in Washington State are darn near considered noxious weeds, they're so abundant and aggressive. Customer Service is a huge misnomer with MB, and I won't be ordering anything else from them, ever.
Unfortunately for MB, I'm retired military and tend to warn my decades worth of contacts when I get less than acceptable products or response. Just wish I'd seen this site before I wasted $200...

I have had 2 bad experiences with this company.

First, last spring......i ordered black & blue violas. they arrived weak, nearly dead...........i planted them, they died. I called & they were able to replace the black violas but not the blue because they weren't expecting to receive anymore, BUT they gave me a voucher for the remainder of the balance. Okay, that's fair.

This spring..........i receive my black violas, again very weak, again after planting them 2 of the 12 survived & barely at that.

So I have my voucher, which I can only use through mail order. Fine. I figure, live plants are obviously a problem with them, so I will order bulbs with my voucher.

So I look through their site & mag, and place my mail order.... Peonies & Double Anemones.

I get an email stating they received my order & it's being process. Cool. It's going quicker than I thought. I am pleased......UNTIL I go check the order status online.

Order reads:
Double Anemones
ship date OCTOBER

No mention of the Peonies or why the anemones are being shipped so late when the company ships until mid-June.

So I email them..........and surprise, get nothing but an automated response. They never personally responded.

So I called, long distance, to get an automated system (which i don't remember last year). Either I got disconnected or I pushed the wrong button, either way, I had to call long distance again.

This time I was put through to RICHARD. He speaks as if he could careless about what I am talking about. Very dull & then immediately on the defense when I ask him about the order.

I ask him why the order is being postponed until October & what happened to the rest of the order. He tells me they didn't have the Peonies in stock & the Anemones won't be available until Fall Shipments.

I try to find out why this was so hard to relate that to me & don't get a clear answer. So I ask to cancel the order.

I tell Richard, "I have either received dead plants, dying plants or delayed shipments and no or poor responses. So just cancel the order, I will go elsewhere."

He gets puffy & says "It's cancelled." and then just sits there. So I say thank you & hang up.

Then check the status to make sure it was cancelled & I have been keeping an eye on my credit card to make sure no charges are being made. For some reason I am very untrusting of this company and Richard.

I have NEVER had such bad customer service from a company. I will never be ordering through them again!!

It's not hard to let your customers know what is going on without giving attitude about it!!

I was concerned about my order since it hadn't arrived in the time specified and the tracking information was showing confusing information.
I sent three emails nothing more than an automated response. Even their on site customer service messages weren't going through and they told me to call another number that wasn't listed on their site. The phone calls to customer service ( both numbers) were both frustrating and expensive since they do not have a toll free number. I only got a live person by saying I wanted to place an order. Not sure the live person was better than automated response. It took eleven days from shipping to delivery. Plants are in bad shape. I will put them in my urgent care nursery and see what happens. In any case, I will not be calling, emailing or asking for replacements. Life's too short. There are so many other nurseries to buy plants from....

I placed two orders with MB towards the end of March. One order had about a dozen plants the other about 7 or 8. The plants arrived and they were small plants but they were shipped nicely and were healthy and all them have grown and some even flowered since being planted. I was not expecting larger plants and used their $20 off a $40 purchase offer so for the money, the plants were decent. The only issue I had with them is they shipped the plants way too early to actually plant outside but luckily I have the space to nurse them indoors.

I ordered 3 verbena homestead purple + 3 free,and 3 toad lilies before reading the negative posts on this website and other websites. I was nervous about what I would receive and when they would arrive. The shipping dates were changed twice but to shipping dates that were earlier than originally stated. I received the box today and was very happy to see that all the plants were shipped in little pots held in a plastic container, neatly wrapped, and very much alive. Therefore, I definitely give Michigan Bulb a positive rating.

I ordered three toad lilies, that were supposed to come in pots. The plants shipped in good time, but when they arrived, there was a note in the box saying they ran out of potted plants, so they sent me three bare roots instead. I was skeptical, b/c one of the roots was so small I almost couldn't find it. But it's now been about a month since I planted them, and all three roots have sprouted into happy little plants. Considering I only paid $7.99 for the them, I'm satisfied.

So I decided to order for the first time from this company, I was told items would be shipped within 2 weeks. After checking on line I discovered the shipping dates had changed, so after checking 4 days in a roll and each day a different date was given I called. The representative preceeded to tell me that they ship within 2 to 3 weeks of order ok so my order was placed 8 days ago, my question was why did the ship dates keep changing not why was my order not here. I was then inform we are within the planting season until the middle of June and despite the fact that my tomato plants were not scheduled to arrive til the end of June, along with half my flowers, there would still be plenty of time. After trying to get a straight answer and express my concern as to when or if my plants would arrive to enjoy I was not given a straight answer, finally I asked the order be cancelled and was hung up on. Yes I am one who calls right back and so I did only to be told the reason the dates have changed is because my items were on back order! How hard was it to answer the question "why does the date keep changng?", a simple answer would have been nice but instead I recieved a lecture about planting seasons and that they never give dates over the phone. After waiting on hold 10 mintues I was able to cancel my order, the first girl did not do it even though I asked, and was assured they were sorry about my experience. Well I will be searching for my flowers locally this weekend, guess I should have done this in the first place!

I ordered six of the Pink Grootendorst own-root roses, and was amazed today at the size and health of what I have received. each rose is very good size, multiple thick canes, roots in great shape.
I know UPS had these roses from Saturday til this morning, and was expecting things to be a mess when they got here, but again, VERY good size and health for these roses. the other part of the order was six lily bulbs, they did substitute, but they seem large and healthy as well. I hadn't dealt with Michigan Bulb in five or six years, and seeing some of the positive comments here is why I gave them another try.
glad I did! :-)

I'm not real happy with Michigan bulb. The candy stripe roses were no where near as described. The roses I was sent have appear to be wild red single petal roses. There's nothing about them that looks anything like the picture. I was also shorted on the delphinium. I paid for 15 and received 9. I've had no luck getting an email response from MB, so I will have to try calling them. As for now, my experience was NEGATIVE.

We bought some plants last spring. The plants we bought in pots had good root system. The canna bulbs they sent last spring were huge with more than 2 eyes. They all survived except few plants. We called them and they replaced the plants. Again this spring we sent an email when the hosta and elephant ear did not survive the winter. They did not ask any questions. They happily replaced the plants free of charge.

This posting is for all "newcomers" debating on whether or not to order from MB. I agree completely w/ MEMEMI's positive feedback in that the bottom line is you get what you pay for. Their prices are cheap b/c the plants are very small. I ordered my first ever mail-ordered plants from MB (and Spring Hill) in Fall '06. I ordered a fern-leaf bleeding heart, climbing peace rose, toad lily mix, and Lamium Silver Beacon (<--although, that one may have been purchased from Spring Hill) The bleeding heart had one leaf top pop out in Spring of '07 but later died and the toad lilies didn't make it into '07. I never called to ask for replacements b/c I just figured it was my fault (which it could've been.) The lamium is doing well... still hasn't flowered or spread much... but it's there and alive. The climbing Peace rose was actually a nice surprise in that it grew vigorously in '07 and I'm hoping (and expecting) to see flowers this '08 season. I do wish however that I had done more homework b4 being won over by catalog pictures. Leaving Home Depot just yesterday I saw bare-root climbing Peace roses, most w/ huge long, thick, 4 green canes and for only $6.97! The MB bare root was considerably inferior in size but hey, it is growing so I'm happy about that. PLEASE though, do your homework and don't forget about local nurseries and even the "big box" type stores! Happy Gardening :)

I ordered from MB several times over the past few years, their prices are good when you take into consideration the coupons and buy 1 get 1 free. But like everyone else says you do get what you pay for and ALL of their plants are small! So if you havent ordered from them yet- dont pay full price because you will probley not be happy with what you get, on the other hand if you use the coupon and bargain shop and you are a patient gardener- then MB has some good deals. and they ALWAYS have a coupon availble.
I have a few that i ordered last spring and they have grown to 2' wide plants in just 1 season, while others were so weak they fizzled out and barely returned this year, and a hand full i have called dead! It is a plus that they will replace them with their lifetime warranty if you request it, but the bad part of that is if you dont call early enough in the season - you will be waiting a long time for those replacements in fall since they dont ship in summer. I have also stuck to buying the hardier and easy to grow plants from them - its cheaper than the nursury and even though small they do seem to thrive once in the ground, but when it comes to something thats more tender and requires more care- i go to the nursury.
I still give them a positive because for the price i paid- was worth it, and also because of their replacement policy.
here's a few plants i had great luck with from MB: pinks, dragon flowers, lillies, phlox, sweet william, butterfly bushes, coral bells, coreopsis, liatris, monarda, verbena.
And a few that didnt do well: hollyhock, anemone, daisy, strawberries.
bushes like lilacs, hydrangeas , smoke bushes and rose of sharon were not worth the few bucks they are charging- you can buy better at a wallmart!!

I ended up on their mailing list somehow. I have never ordered anything from them. Then one day I started receiving bills in the mail for plants I have never ordered. Contacted their customer service department. Plants I never ordered arrived half dead, roots and dirt all over the place. Customer service finally responded saying that they have forwarded my request to the concerned department and they would get back to me in a timely manner. If this is the way they conduct their business with people who actually order something then I dont want to have anything to do with them in the future. So far a very negative experience for something I never asked for in the first place.

I have ordered from Michigan Bulb for years. I have always been satisfied enough to keep odering in the future. When I placed my order this spring I expected the same outcome as in the past. My order was split into three separate shipments. The first one arrived to my shipping address with no problems. I received notification that a second and then third shipment had been sent out. Nearly a month later the second shipment has never arrived. The third shipment finally did arrive with dried up little pots and a stem of dried up plant sticking out the top which was at one time a live plant. Still, I planted the lifeless stems. When the third shipment arrived I noted on the address that they had used part of my billing address and part of my shipping address and intermingled the two together which are in two different towns. The post office had scribbled through part of the address to get the third shipment to my shipping address. I made the mistake of calling the customer service number, expecting some resolution. After waiting the first time for five minutes or so and finally getting to a representative, about a minute later I was disconnected in mid-sentence. I called back later in the evening and talked to another representative. Lucky me. After explaining the situation once again, I was told that I had refused the second shipment. Funny how you can refuse something that never arrived. I'm assuming that the person at the wrong part of the address might have refused the order and it ended up back with Michigan Bulb. Although the representative seems to think that I am a liar and just refused the order so that I could have all this fun. After trying to make my point, to no avail, it seems to be my fault somehow that they combined my billing and shipping address together. Go figure. The representative told me that because the shipment was under 2 lbs. it would be stupid to mail the shipment by UPS. (Her words to me.) OK fine. But what does that have to do with shipping it to an incorrect address? Last time I checked the post office does deliver mail to my physical shipping address. When I mentioned the next issue and stated that the plants in the third shipment arrived late and were dead I was told that plants are shipped dormant. It seems as though I am also not smart enough to know the difference between live plants that come in soil in plastic containers that are supposed to have live plants in them and plants that are shipped dormant. After this continued I stated that I did not want the rest of the order and was told that I would have to hold. Great. When she came back she said that I would have to wait for some correspondence in the mail. I guess then I will get to see if I will have to pay for plants that never arrived and plants that arrived dead. I provide a service for a living. I would never treat my clients the way I have been treated today. This is the first negative review I have ever left for any company. But I don't know when, if ever, I have been so frustrated over an order. I was left feeling that there had been no attempt to provide a resolution. I hope if you deal with Michigan Bulb you can avoid needing to deal with their customer service.

We purchased our first home last year and I put quite a bit of work into the yard. I made several purchases from Michigan Bulb and some from a couple of other discount mail order companies.

You get what you pay for. The plants were generally quite small, but well packaged and healthy. The few plants that didn't survive the winter were promptly replaced after a call to customer service. I couldn't reasonably ask for more than that.

I've spent some money buying some large, beautiful plants at my local greenhouse. For a fraction of that cost, I have had the opportunity to try out several different plants in my yard. I'm very happy with these folks and will be placing another order with them soon.

I had not ordered form MB for years because of past bad experiences with their product, but decided to give them a shot again based on a discount they were offering.

Today I received some 7 of the 10 plants I ordered and they arrived in excellent shape. I was totally surprised, the plants were packed very well, and nary a leaf was missing.

I called customer service about the 3 missing plants and they will be sending them out in 3 - 5 days.

I was pleasantly surprised, and if all goes well with the missing plants arriving, I will be ordering again.

I was skeptical to order from this company, hearing what everybody has said here on the watchdog... But I placed a small order for rhubarb and strawberries. Not much money in the order, so not much to lose. I was upset to see that they shipped out on a wednesday, which means it is inevitably going to sit in the PO over the weekend, doesn't make for very happy plants. But they came in today 8 days after shipping...and I was actually pleasantly surprised. 3 of the 4 rhubarb are looking ready to start to grow, just showin a little shoot, other looks dead, but i planted, we will see. The roots were very large... VERY large. I dug up rhubarb at a friend's house last week, and it had been there for years, and those roots didn't come close to the ones I got from this company. The strawberries came in in similar condition, all just starting to come out of dormancy. The roots were 4-6 inches long. Once again, this weekend I dug up a lot of strawberries from our old house, and their roots, again, were nothing comparable to what I got in the mail today. I have high hopes, I have marked the plants that I got from this company with stakes, so I can tell how well they do compared to my others. I think they will do fine. I would probably not dump a lot of money into plants from this place, because of previous ratings from others, but take a small chance, see what you get! Thank you michigan bulb...I am so far...impressed.

This was my first order with Michigan Bulb. I purchased the Endless Bloom Perennial Garden. The plants were small but I must say they were packages very well and were very nice and exeptionally healthy. I would purchase from this company again. Their prices are quite reasonable.

Why do I fall for Michigan Bulb every year? Must be the flurry of beautifully colored catalogs. Every year I order 60 or 70 dollars worth of plants and receive 25 cents worth of dead flotsam. Seriously, you can't tell the tops from the roots on this stuff and what isn't already dead (they probably send me your returns!), soon dies. You can baby Michigan Bulbs plants all you want, even if they survive they aren't worth the effort. Spend a little more and buy from your local nursery, at least you can see what your really getting.

I ordered two sets of triliums from Michigan Bulb, and received them pretty quickly. The rhizomes were small, but looked fresh and viable. However, one trilium was not included in the shipment - there was an empty plastic bag labeled with the correct info, but no rhizome. I sent an e-mail to their customer service, and shortly received a notice that a replacement had been sent. It arrived quickly, and seems to be in good shape. Now, if they will come up as advertised....

I have ordered from Michigan Bulb and hope i have finally learned my lesson. "you get what you pay for". On a positive note they are responsive and will resend or refund plants that die. Unfortunately, that is most of the plants they send. They also replace plants that are out of stock with whatever they choose. They send plants WAY too early for my zone. I complained about it this year as I got my plants the beginning of April and I can't safely plant them till the end of April or even mid May. The customer service person said they would resend them at the end of April but i received another e-mail that said that I should try to nurse them along till I could plant them outside. I don't THINK so.

I have to report I am pleasently surprised with the recent orders I have received from Michigan Bulb. I placed several orders from them this spring and although things arrived a little early the quality of the plants and bulbs is very good. The internet order I placed was acknowledged in a timely manner via email. They notified me when the order was shipped. Given the price I will order more from them in the future.

I buy plants and bulbs from this company and its associated companies: Spring Hill, Henry Fields, Gurneys, Brecks Bulbs, Audubon Workshop and I am missing one. There are 7 companies total. My experience so far is being positive with Spring Hill and Michigan Bulbs. I had a very few plants dying soon after arrival or a short time after but they had always replaced them. I will continue to buy from them despite a couple of bad experience with the customer service. Sometimes you just don't get the right person on the line, but it takes only a few more phone calls till you can work it out. For the money is worth the effort, anyway. I am now trying the Royal Dutch, we will see how they do. I am definitely happy with this Spring Hill and Michigan Bulb, plus if they ship the items in the fall, they do not charge your credit card until then. I bought a few bare root plants and they came in good shape and they always thrive. People do not understand the concept of "bare root". I usually open the box right there and soak the plant in water overnight and plant it the next day. It works very well.