Comments regarding Michigan Bulb

I have had problems in the past with company but, they seem to be humping it with the orders for me this year and even quickly did a replacement on dead product from fall last year that shipped within a month. Nearly every day I get a package from the smiling mailman and healthy looking stock. I applaud them this year.

"On Mar 25, 2011 9:09 AM, Michigan Bulb responded with:

Thank you for your feedback. We pride ourselves on our customer service. We are here to assist anyway we can."

Arrival date changed several times, until by the time the plants arrived, it was nearly too late to plant. 2 Hydrangea plants arrived dead. Their replacement (not in much better shape) arrived in the fall! Huge waste of $100.00. Nothing lived except one Red Hot Poker

"On Mar 25, 2011 8:58 AM, Michigan Bulb responded with:

Thank you for letting us know about the problem with your order I apologize for the inconvenience. A customer service representative will be contacting you for your account information and we can reship or refund you for your order."

Posted on March 12, 2011, updated March 15, 2011
I e-mailed Michigan Bulb Co. about replacement plants. I had ordered plants last year and planted them as soon as I received them. I never saw them after that, as they disappeared into my garden. If I do not receive confirmation about replacing the plants in a couple more days, I will be back to change my rating of this company.

"On Mar 15, 2011 7:19 AM, Michigan Bulb responded with:

Thank for for letting us know you have not received a reply to your email. I apologize for the slow response as this is a very busy time of year for us. A customer service representative will contact you for your account information and to have your plants reshipped.
"

AS OF TODAY (2-24-11) NEUTRAL- I HOPE IT TURNS OUT TO BE POSITIVE. HERE IS THE STORY- I RECEIVE AN E-MAIL ABOUT A $80.00 COUPON ON $160.00 ORDER. LAST NIGHT I GO TO WEB SITE & COME UP WITH AN ORDER FOR $167.81, SHOWS A COUPON FOR $80.00 (WEB SITE STATES OFFER EXPIRES 3/25/2011). I GO BACK TO THE WEB SITE TONIGHT, BRING UP THE SAME ORDER AND THE COUPON COMES UP AS $40.00 (NOT $80.00). I CALL, I WAIT, I WAIT, I WAIT, I TALK TO A LADY (i would guess from a foreign country) SHE SAYS THE COUPON IS $40.00, I TALK TO THE SUPERIOR, I TALK TO ANOTHER LADY, START OVER WITH THE $40 vs $80. VERY LONG STORY- BUT- I WAS TOLD I WILL GET MY $80.00 COUPON. CAN NOT SHIP ON DATE I ASKED. ???????????? WE WILL SEE..

"On Mar 16, 2011 8:35 AM, Michigan Bulb responded with:

Thank you for letting us know about the problem with your coupon. A customer service representative will be contacting you for your account information and make sure your order has been taken care of."

I have been ordering plants from this company for a few years and I have had all kinds of experience - sometimes I was not happy with the plants I got, sometimes I had to wait too long for the customer service to react to my emails. But every time sooner or later all my problems were settled in a satisfactory way - I got replacements and the representatives of the customer service always found a way to make me happy. Now I never hesitate to order from them and I am sure that plants will be healthy though small and the prices not too high. I recommend this company to all patient gardeners who can wait for the plants to grow and for all kinds of problems to be settled.

"On Feb 21, 2011 11:18 AM, Michigan Bulb responded with:

Thank you very much for your feedback. We always want our customers to be fully satisfied with our products and our service. We do our very best to provide the best service and offer a lifetime guarantee on our plants. Happy Gardening!"

Fall 09 I had a landscaper transform my back yard to raised beds & walkways.I've order before so I ordered 7 times between 2-5-10 and 8-3-10 the B1 G1 Scarlet Bee Balm & B3 G3 Miniatrue Hollyhock really took off great. Clara Curtis Daisy, Sorbet Peony, Geranium,Autumn Joy Sedum, Pink Lemonade Blueberry, B20 G20 Alpine Rosy Bells,Oranges & Lemons Gaillardia, Patty's Plum Poppy, Jetfire Daffodil, Tidal Wave Clematis, Beaujolais Bonnets Scabiosa, Purple Ice Plant (I praying for them because only 1 of 6 survived the winter from a sister source), will update this spring-summer, I ordered B3 G3 Purple Passion Hydrangea 4-2-10 - later I noted on 4-18 it was sold out - on 5-27 they cancelled the item. Also on 4-2 ordered Isaac House Scabiosa mix of blue, white & lavender - I got all white just the color I didn't want.

"On Feb 15, 2011 12:57 PM, Michigan Bulb responded with:

Thank you for your feedback. A customer service representative will be contacting you for your account information. We appreciate all the information you provide us and we will use to it provide better service to our customers."

I ordered oriental poppies they gave me huge bare roots and will bloom next year . lupines they were bare roots they bloomed the year i planted them .I have ordered bee balm grew great bloomed first year.ordered masterwort small but healthy plants tripled in size first year will bloom this year if it makes it through this winter.orderd toad lilys bloomed first year healthy plants. ordered the red perennial collection all has lived and survived.I am not an amateur gardener and I have given companys that cost three times the amount for plants, bad reviews.buy stuff that you know is hardy like bareroots and perennial that are tough and i am sure you will do well with this company. I had to give this company a good review because I know what to expect from them. small but healthy plants and real healthy barerooted plants such as poppies lupines and geraniums which I ordered and they were impressive bloomed the next year.

"On Jan 26, 2011 9:52 AM, Michigan Bulb responded with:

Thank you for sharing your experience with us. We appreciate your feedback. "

I ordered the miniature lemon tree, even though slightly concerned over so many bad reviews about how their lemon trees died after arrival. I thought after my tree came that I might have the same problem, but I waited patiently and the little tree did come back to life. The poor thing even endured child damage and came back stronger then before. It is a very healthy plant and is currently flowering and making lemons.

"On Jan 26, 2011 9:33 AM, Michigan Bulb responded with:

Thank you for taking the time to post. We appreciate the feedback to better serve our customers. Happy Gardening!

"

Posted on June 10, 2010, updated December 30, 2010
Posted on May 1, 2010, updated June 10, 2010
Posted on August 21, 2009, updated May 1, 2010
I've had mixed results in the past with this company. Recently, after a heatwave, I contacted them for replacements on plants I've had for a few years.
Their Customer Service department was prompt, courteous, and very helpful. Less than a week later the credit vouchers for the plants they no longer carry were in my hand, and the replacement orders are on my account.

My replacements will be here in the fall, and spring...........year-round shipping and bigger plants would be a nice change, but I'm relatively happy.

"On Aug 24, 2009 2:19 PM, Michigan Bulb responded with:

Thank you for your kind words; we greatly appreciate you taking the time to post this. We strive for 100% Customer Satisfaction.

I apologize for the inconvenience, but unfortunately plants can't be shipped all year round - they would never withstand the intense heat in the trucks in the summer, or the freezing temperatures in the winter. We also ship plants at the proper planting times. (Just thought I would let you know why we can't ship year round).

Please know we are always here to answer any questions you may have or assist in any way we can. We look forward to serving you in the future. Happy Gardening!

I have been dealing with Michigan Bulb for over 8 years and my beautiful landscaping is a credit to their company. If I have a problem with a plant, they always replace it, no questions asked. One year, I did an inventory of my perennials and wrote them to tell them which had died. I received the plants immediately and for the few they no longer carried I received a gift certificate. I am glad they wait to ship them to you when the plants will thrive. I have ordered plants I was unfamiliar with and this policy prevented some mistakes.
You do need to be familiar with how to care for bare root plants. They do not look like much when first planted, but, if properly cared for, they turn out to be better than those I bought from my local nursery. I think this is because they develop better roots early since they start relatively small.
I love their coupons as well. I always try to get $20 of plants for free. Today I was shopping again. Their site is easy to use and helps you select the right plant based on your zone, your shade/sun placement and even what colors you want to look for.

I am a 62 year old gardener with LOTS of experience behind me LOL and I have used Michigan Bulb for over 30 years.

I have placed 3 orders this fall with this company totaling over $275.00 for both live plants and bulbs. I have received everything ordered in what I consider to be a timely manner and in reasonable condition. I complained about one plant that was damaged in shipment and was sent three plants to replace the defective plant and received it within one week from the time I informed the company of my dissatisfaction.

After reading many of the comments regarding this supplier I have come to the conclusion that folks do not understand that they are purchasing young plants that have not matured (the reason why the price of the plants is oftentimes more than reasonable). You should also understand that a supplier of this type may well run out of an advertised product and may have to substitute product (in my case I ordered 5 red tulips and received 25 mixed white and pink tulips which was a very good deal as far as I was concerned) or ask you to wait until the product again becomes available.

When receiving bare root plants you should know that they do not look like much when planted but give them a year, perhaps two and they will look like the plants that the local nursery sells for triple or more than the price you paid for them.

I have found that all plants received from this company have been true to the description and throughout the years I have lost plants due to either my lack of knowledge of their care requirements to or just plain back luck or bad weather. Michigan Bulb has always replaced them without question, without additional charge for the added shipping costs they entailed to replace the plant and that means a lot to me! Their 100% satisfaction lifetime guarantee is stellar and I doubt that you can get such a guarantee from many other suppliers.

The one area I do not like about this company is that they do charge for your complete order as soon as they receive it. I would prefer that they change their policy in this regard and charge for the plants at the time they ship them if you agree to pay for the plants via a credit card. If they would do this I believe they would have happier customers and I doubt that this change would not effect their operation that much and would make people not feel like they were paying for something they have not received.

I commend them for offering a WIDE selection of plants at a price that most gardeners can easily afford. They do not have an 800 number but if you do call they they respond promptly and have a knowledgeable staff on hand to answer you questions.

I highly recommend this company, if you have time to let the plants purchased mature. If you want a more mature plant/shrub, etc. you need to look elsewhere.

I ordered 9 sets of Magic Carpet Thyme from Michigan Bulb on May 12, 2010. My order totaled $60.66, which was immediately charged to my credit card account. The shipping date has changed several times since then, & it is now estimated to be shipped Oct 18-25, 2010. I called during the summer & asked why I was already charged for these plants. Every company I have ever dealt with online has charged my account only when the items are shipped. I was told "That is our policy. Sorry." So they have had my money (earning interest for them) since May & it is now Oct. 11 & still no plants. I called today to cancel my order & explained that we have already had a frost. How can I plant now & expect these immature plants to overwinter? The customer service rep says the plants are shipped dormant & there should not be a problem! Well, I am not willing to take that chance. If I knew that I was to be immediately charged for plants that still aren't here five months later, I of course never would have placed that order. I will never order from Michigan Bulb again, especially because of their policy of charging immediately for the order rather than wating to charge when item is shipped, as is the standard everywhere else.

"On Oct 13, 2010 9:46 AM, Michigan Bulb responded with:

We appreciate your feedback. Your feedback is appreciated and used to provide service to our customers. A customer service representative will be contacting you for your account information and to check on your order for you. We apologize for the delay in the shipping of your order."

I've been ordering from Michigan Bulb and Springhill for the past 3 years. First things first, on their website and in their catalogs they specifically state what kind of plant you will receive..a 3" pot, a bare root, a bulb, etc. So there shouldnt be any surprise when you receive a bag of bare roots in the mail.

What I love about these guys is that they will stand behind their product. Other local nurseries will not offer any kind of guarantee. So if you spend $15 bucks on that lovely Mountain Sage and it dies...well, you're SOL. But with Michigan and Spring Hill...you can call and get a replacement. Oh and forget Home Depot -- any gardener knows that you don't buy perennials from them!!

You just need to know your stuff and do a little research on those plants first before you submit your order. If I see something in Michigan Bulb that I like and although it may say zone 5, I will check local growing resources on the web to make sure that they will grow in my semi arid climate. And, not every bulb is going to grow...sometimes they just don't make it. Maybe they get rotted in the ground over the winter, or slugs or snails eat them.

So far I've been quite satisfied!

"On Oct 6, 2010 1:48 PM, Michigan Bulb responded with:

Thank you so much for your wonderful testimony about our products and Happy Gardening."

I figured out why so many people post negative comments about Michigan Bulb Company! First of all with myself being new to them in ordering, I never expected to receive only the root portion of plants when their web site and catalogs show all these lush and beautiful plants! Who would have figured that would be the way? I guess I am so used to purchasing at local stores and not this grow your own (a little more developed than a seed but not much) company catalog.
And second, I had the lovely experience of ordering and then requesting a replacement but guess what? I had to wait for my replacement to arrive in September and this was a June order I had orginally placed. Very frustrating. But then again only part of my order was received and I called early to check on the delivery status in telling them I had not received the entire order and guess what again? Here it is September and now I have to wait until April for half of my unreceived order because they did not have any more. And yes they did charge my credit card way back when even though the order was not shipped yet. I do not think that company's are allowed to do that.
Very disappointed with this company. I think I will go back to Spring Hill Nursery! :-)

"On Sep 27, 2010 11:04 AM, Michigan Bulb responded with:

Thank you for your feedback. We apologize for the trouble with your order. A customer service representative will be contacting you about your order."

Posted on May 21, 2010, updated September 16, 2010
Posted on May 15, 2010, updated May 21, 2010
Posted on May 14, 2010, updated May 15, 2010
I have not even received my order from this company yet and already am having to leave this negative feedback.
I placed my order 4/28/10.
So far every time I check order status shipping date is pushed back another week. From 5/14 -5/21 first and then 05/18/10 - 05/25/10 and now once again to 5/21/--5/28.
After the second change I sent an email to the company which they never responded to.
I wonder if they will send these plants in the heat of the summer or not send them at all. They have charged my credit card as soon as the order was place.
Should I happen to receive an order of healthy plants in the near future I will update this feedback. In the meantime...fore warned is fore armed.

"On May 18, 2010 11:21 AM, Michigan Bulb responded with:

Thank you for taking the time to post. We appreciate the feedback to better serve our customers. A customer service representative will be contacting you for your account information to check on your order for you."

Poor plants from Michigan Bulb Company

I ordered Homestead Purple Verbenas,Tiny Monster and Blue Fusion Cranesbill (hardy Geraniums) from Michigan Bulb Company in April.

Literally half of them died and the half that lived have not bloomed as of August 7.

I would strongly advise anyone not to order from this company.

"On Aug 9, 2010 10:36 AM, Michigan Bulb responded with:

Thank you for your posting. We appreciate your feedback. A customer service representative will be contacting you about your recent order. We do offer a lifetime guarantee."

ordered about six different plants,NOT ONE of them lived.My neighbor had the same experience! Will NEVER order from them again.

"On Aug 3, 2010 7:18 AM, Michigan Bulb responded with:

Thank you for your posting. We appreciate your feedback. A customer service representative will be contacting you about your recent order."

I LOVE Michigan Bulb, especially their lifetime guarantee. I recently had a question about three Bleeding Hearts I had ordered two years before. One had bloomed without a problem and the other two never grew more than an inch tall. Michigan Bulb immediately sent a replacement. The new Bleeding Hearts are growing and blooming. I recommend Michigan Bulb to all my gardening friends.

"On Jul 12, 2010 12:22 PM, Michigan Bulb responded with:

Thank you for taking the time to post. We appreciate the feedback to better serve our customers. Happy Gardening!"

I ordered several different types of ferns and other perennials, and the vast majority came in good condition, and they lived and are growing well. Some were bare-root and some were in small pots.
When I asked for replacements for some bare-root plants that I received which were partially rotted, I received replacements in 3 days, no questions asked.

"On Jul 6, 2010 1:23 PM, Michigan Bulb responded with:

Thank you for taking the time to post. We appreciate the feedback to better serve our customers. Have a wonderful day and Happy Gardening!"

Posted on September 30, 2009, updated June 24, 2010
I also placed a large order of plants from this company, before discovering all the reviews posted here. Then I figured, well the prices were so good, I might as well see how it goes with what I've already ordered. Then, as many others reported, the ship date kept getting pushed back and pushed back. Every day, it was pushed back further. Finally it was pushed back so far, that I realized even if they were delivered on the day they are estimating, I can't get them into the ground and established enough before winter! So i got nervous and canceled my order. They were kind, and did so quickly for me. Then I started to hem and haw, and thought, I really, really want that 3-in-1 Rose of Sharon, so I went back and ordered a smaller group of just a few items.
And, lo and behold, they were shipped the following week! Weird.
The package came two days after they shipped, which I thought was great, considering other complaints about shipping. I went outside to retrieve it, and the box was so SMALL! I could hardly believe that 5 potted plants and 6 bareroots could fit in it! I was expecting styrofoam peanuts all over my house! I opened the box, and inside were the 5 potted plants all healthy, green, and beautiful (albeight tiny), packed with cardboard sleeves (from an environmental standpoint - brilliant!), and the bareroot plants in plastic bags. Not bad. I immediately unpacked everything, watered them, and then planted them this afternoon. The healthy potted plants look fantastic, so we'll see what happens this winter. The bareroot Phlox - one package was in great shape, easy to separate, no problem. The other one was a little moldy on the plant side (the roots looked great though), so I planted those right away as well. So far so good - better than I expected.
I've already placed another order for some lily bulbs. With these prices, and their guarantee, I think it's totally worth it.
But again, we'll see this spring how things look!!

"On Jun 29, 2010 6:54 AM, Michigan Bulb responded with:

Thank you for your posting. The feedback we receive from our customers help us to correct problem areas and ensure better service and product. A customer service representative will be contacting you for more information on your plants."

My husband and purchased a new home last spring and we need ended up having to re-landscape. I saw some excellent deals from Michigan Bulb and ordered quite a bit. A bunch of different kinds of trees, bulbs, roses, and many other items. I received a few items at a time for the next four months. Only one item was cancelled, so I could live with that since all the other items arrived although much smaller then I hoped for. Not one of the items grew back this year. No trees lived, no roses, no strawberries, NOTHING!!

I also purchased from various other places and even transplanted plants from my old home...Every single one of those survived and look beautiful. So it isn't because I don't know how to garden.

I wish that I would have known about this site before I spent my money. -

"On Jun 29, 2010 6:51 AM, Michigan Bulb responded with:

Thank you for your posting. We appreciate your feedback. The feedback we receive from our customers help us to correct problem areas and ensure better service and product. A customer service representative will be contacting you to help with your order. We offer a lifetime guarantee on our plants."

Posted on May 4, 2010, updated June 15, 2010
I am thoroughly disgusted at this point in time. I placed an order on April 3, in the amount of $254.00. My wife an I have been preparing planting beds and so forth. Excited about recieving plants that are not available in the area in which we live. The shipping range is Feb 22 through June 12. In the past two weeks I have made 4 phone calls. Each time I got conflicting answers as to the status of my order. It's in packaging, which to the comon person would mean it should ship in a day or so. Next it was UPS is going to pick it up the next day. Then is was that are gathering your order is should ship in a couple of days. With each delay the shipping date of arrival is getting pushed back. Currently I am not expected to recieve my order and this will be a partial order is after 5/11/10.
I orderd from three companies around the same time. Springhill, arrived in less than 2 weeks.
Burgess, still waiting, getting bits and pieces. Thats another story also.
If I get the run around today I am filing a complaint with the BBB. If you can't provide the services listed then you shouldn't be in business.
If you came to my business and needed medical treatment and I told you I couldn't do it today, and you came back the next day, and I delayed again. How would you feel about that.
I am not happy right now. In order for me to do business again the plants must be outstanding.

"On May 4, 2010 2:08 PM, Michigan Bulb responded with:

Thank you for your posting. We appreciate your feedback. The feedback we receive from our customers help us to correct problem areas and ensure better service and product. A customer service representative will be contacting you to help with your order.

Most of the plants I ordered did fine. But some died. I wrote the company and within 2 days I received a reply. Then within a few days, they shipped out the replacement plants that were available and sent an email telling when the other plants would be available.

"On Jun 14, 2010 11:34 AM, Michigan Bulb responded with:

Thank you for taking the time to post. We appreciate the feedback to better serve our customers. Happy Gardening!"

i brought well over a hundred dollars worth of plants from Michigan bulb. The butterfly hummingbird garden half of them plants never grew .I also order the blue moon hydrangeas the first all died they sent me out another order and half of them died. They were so small i probably won't see blooms for yrs. I found the best to do with them is to plant them in containers till they get bigger . The zebra grass that also in a container as for if i let that sit in the sun i surly would have died .Their sunny goody bag of plants they had to send me i new order for they also died .i also ordered the almost black rose bush (which came in the best shape of all) the only problem is it looks like a Abe Lincoln. The Hosta's two of them died and they replaced which are living.All in all it was probably the worst money ever spent on plants. Michigan Bulb will never get any of my business again. I will go to local garden shops in the future.

"On Jun 14, 2010 9:28 AM, Michigan Bulb responded with:

Thank you for taking the time to post. We appreciate the feedback to better serve our customers. A customer service representative will be contacting you for your account information."

Michigan Bulb sent my full order. One preplanned garden and Hens and Chicks. I followed directions and everything is growing.

"On Jun 9, 2010 9:19 AM, Michigan Bulb responded with:

Thank you for posting we appreciate your feedback. . Happy Gardening to you. "

I purchased lots of Lillies and hordes of other plants from Michigan Bulb. My success rate with plants from the is about 95% which I consider as very good.
There were some short orders, but they filled it immediately.
I cannot complain and I will use them as far as I can.
One of my better online plant purchase vendors.

"On Jun 9, 2010 9:21 AM, Michigan Bulb responded with:

Thank you taking the time to post. We appreciate your feedback. Happy Gardening to you. "

Posted on May 14, 2005, updated May 28, 2010
HI, I placed an order to Michigan Bulb three weeks ago, and also called twice to add to my order. They were very patient with me, and didn't even charge any additional charges to the order. My blue-girl rose shipped out first, and it has been planted for one week now, and is already leafing out. Part of the order arrived last night, which is alive, and doing well with lots of leaves. There is no unpleasant odors to the plants, and no molding. I am quite empressed with the purchases. I received a 3-1 flowering rose of sharon, a royal empress tree, blue scabiossa, pink scabiossa (budding out), and two flowering maples. I plan on planting them this morning, and am very pleased about the condition of the plants, the packaging that they have arrived in, the timely manner they arrived, and the customer relations of the company on the telephone. I am receiving the rest of the shipment next week. I think that this company has been highly under-rated, and I will order there again. I was quite pleased with my purchases last year. I have had a very positive experience, and would recommend them to everyone. I live in Washington State, and am quite satisfied with their nursery. Thank you.

"On Jun 9, 2010 9:31 AM, Michigan Bulb responded with:

Thank you for posting we appreciate your feedback. Happy Gardening!. "

Posted on February 20, 2008, updated May 26, 2010
After reading all the negative press on this company I felt I had to chime in, enough already! I have ordered many times from Michigan Bulb and their sister companies and will continue to do so! My first comment is that my rating would be positive-neutral, leaning toward positive.

That said, here is the skinny on my experience with them. I like that the do not charge my card until the ENTIRE order has shipped. When it does, the time from notification to receipt is only a few days. Their products are definitely 2nd tier. With the plants and bulbs I have ordered they are smaller and there is die off. The packaging is barely adequate and the plants need to be soaked immediately upon arrival. Success rate is 3/4 survival. They start off slow (small size plant/roots) but do take off once established and given the proper conditions and TLC.

My most pleasant experience has been with customer support. I frequently order collections and when I experience a die off with part of it, they ship the whole collection to me. Yes, I have had collections resent multiple times, but never once was I given any hassle and the re-ships were very quick.

The underlying theme here is the cost, you don't pay much for this stock and as such you are receiving a lesser product. Understand full well what you are getting into! You WILL have die off, but they DO replace them and stick to their guarantee.

"On Jun 9, 2010 9:39 AM, Michigan Bulb responded with:

Thank you taking the time to post. We appreciate your feedback to better serve our customers."

I have ordered from Michigan Bulb several times this year, and i have always recieved my plants in a timely manner, and every one of them is alive today. I ordered a nearly black rose that started growing before i even put it in the ground. I planted it in march and it has already almost doubled in size and the blooms are so fragrant and beautiful. I also ordered a blue girl rose bush, it began to grow immediately but took a while to bloom. Then i realized that i didnt get one of the roots all the way in the ground. Now that the roots are properly buried, the plant has five buds on it. I ordered 11 various daisy's and only one has died which is my fault because i broke the stem trying to get it out of the pot. Five lily of the valley which doubled their size in one week. I find it amaising that plants can even survive a trip through the mail. Much less live and flourish as mine have. However if they dont live, it could be a problem with the soil or weather, and not always the company. I know that their merchandise is always packaged with great care, and comes with instructions. Very helpful. I will continue to order from them.

"On Jun 9, 2010 9:36 AM, Michigan Bulb responded with:

We appreciate you taking the time to post your experience. We look forward to serving you in the future. Happy Gardening!"

Posted on April 22, 2010, updated May 20, 2010
Although I am familiar with the ads for this company, this is the first time I have ordered from them. My order arrived yesterday, and the plants were in excellent condition (two butterfly bushes and two Candy Stripe roses), beautifully packed--and although I expected very small plants for the price, they were healthy and well-sized specimens. Very happy with this purchase (and surprised, I have to admit!) I have spent much, much, MUCH more on both plants and shipping and not been half as satisfied with with a delivery as this one.
Fran Nicholson

"On Apr 22, 2010 12:24 PM, Michigan Bulb responded with:

We appreciate you taking the time to post your experience. We look forward to serving you in the future. Happy Gardening!"

Posted on April 21, 2010, updated May 19, 2010
I took a chance with Michigan Bulb and ordered a lot plants. I received most of them yesterday. Almost every plant looked wonderful except the drawf asters. I am going to plant them and see what happens. I am very pleased so far with most of these plants. I will keep everyone posted on how they are doing.

"On Apr 22, 2010 11:34 AM, Michigan Bulb responded with:

We appreciate you taking the time to post your experience. We do offer a lifetime guarantee so if the aster do not make it please let us know. We are always here to answer any questions you may have or assist in any way we can. We look forward to serving you in the future. Happy Gardening!"

I ordered two pink magic butterfly violets April 2 and they both arrived April 22 well packaged and in good shape. When planted, they didn't suffer shock, and look just great now.

That is a good all around experience!!!

"On May 19, 2010 7:06 AM, Michigan Bulb responded with:

Thank you for posting we appreciate your feedback. Happy Gardening!"

I placed four orders (so far) with Michigan Bulb Company this year in order to plant new raised flower beds. The advertised products arrived in a timely fashion and were well-packaged. Despite my following their planting instructions, two products did not grow; therefore, I emailed the customer service department, asking whether I should return the defective plants/bulbs in order to obtain replacements. They promptly responded to my inquiry, informing me I need not return them and they cordially agreed to provide replacements. Because I placed my original orders online, they were able to immediately verify my purchases and, true to their warranty, within 10 days, the replacements arrived. I planted them and now have lovely flowers! I anticipate an excellent blooming season thanks to Michigan Bulb Company.

"On May 19, 2010 7:11 AM, Michigan Bulb responded with:

Thank you for posting we appreciate your feedback. We pride ourselves on our lifetime guarantee. Happy Gardening to you. "

HORRIBLE

I have not yet placed an order and am already frusterated. When I logged and and selected all that I wanted (much of it was on sale) everything seemed to be going great. I clicked update totals and all of a sudden ALL of the sale prices were GONE. My order was more than double what it was. I tried to get the sale prices back by going back and fourth, but nothing. I called the company. What do you know...it's not the company at all. They told me if I e-mailed them a screenshot of my screen with the sale prices, they would honor them. I did this immediately. Then I got this e-mail :"Thank you for the screen shot. However I am unable to duplicate what you sent me. My suggestion to you is place the order on the website." I immediately e-mailed back and said I would like to speak with someone else regarding this matter as they promised me help, and now offer me none. If I could place the order on the site with those prices I would have already done so. I'm still waiting to hear back and am not at all happy.

"On May 19, 2010 8:00 AM, Michigan Bulb responded with:

Thank you for posting we appreciate your feedback. I apologize for the trouble you are having placing your order. A customer service representative will be contacting you for your order information."

I love this company. They sent me some of the nicest small plants I have ever recieved from any mail order company. The only possible drawback is that they did change the estimated shipping date once or twice, but thats no big deal since it said estimate in the first place. I dont even consider that a real issue. Best to ship the plants when they are ready.

Now about the plants: I ordered two different varieties of honeyberry, a goji berry, and two persimmon. All are very healthy, free of disease, and the honeyberry's and goji berry are in small pots rather than bare root. Which is a huge plus. The persimmon trees were packed well with some shredded bark bareroot, and are larger than I expected, being a couple of feet tall and thick stemmed too! The shipping box was sturdy as well.

Although this is the first time I've ordered from this company, I will definitely order again. Thank you!

"On May 19, 2010 7:48 AM, Michigan Bulb responded with:

Thank you for posting we appreciate your feedback. Enjoy you plants and Happy Gardening!"

I received my first order from Michigan Bulb yesterday. The order was placed on May 2nd & here on May 11. Not Bad. The prices were pretty fair & their guarantee lured me in. The packaging was impressive! A nice, little booklet was sent with the order that was very informative as to the proper way to plant & care for a lot of what they sell, which was a nice little touch because I got some tips from it for plants I already have. I was Very concerned about the basic shipping via UPS but when the order arrived, the soil was still damp. The plants were a little wilted with some yellowing leaves, but appear to have very healthy root systems. The bareroot Blue Girl rose I ordered was Much larger than I expected, which is Great! I am a little disappointed with the apperance of the Double Tuberose bulbs as they look completely dried out & shriveled up, but we'll see what happens. I was pleased with how easy it was to track my order & customer service was efficient & personable. Overall so far, my experience with MiBulb has been pretty good. The plants are a little smaller (except bareroot rose) than I had hoped, but if they grow into nice specimens, then that's all I can ask for. So, if I get blooms on everything & all the things I ordered survive & become what their descriptions say, then I'll gladly order from Michigan Bulb again.

Ordered plants from Michigan Bulb and none of them ever grew. Poor quality items. The last order was this past summer and I ordered 20 worth of plants. They did not arive for three months and were too late to plant. My credit card company declined their charges since it was three months since the origianal authorization. Now they sent it to collection and the bill is 60.00. WIll never buy from this company again.

"On May 19, 2010 7:04 AM, Michigan Bulb responded with:

Thank you for posting we appreciate your feedback. A customer service representative wiill be contacting you for your account information."

I placed an order for 7 small variety citrus and fruit trees and there shipping is kinda slow but my plants arrived in pretty good shape. It's been over a week and all of them are growing nicely with good root systems. Now my trees are young maybe a year old or less but with the price being so cheap you kinda expect not to get a full fruit bearing age tree. I am overall saticfied...except with shipping so if you have patience (I don't) there great.

"On May 11, 2010 3:20 PM, Michigan Bulb responded with:

Thank you for your posting. We appreciate your feedback. Happy Gardening!"