P.S. Is anyone else afraid to leave negative or even neutral feedback? I feel like I'll get the favor returned no matter how the trade went and people will be angry and it'll get all unpleasant and weird.
Member feedback ratings
the feedback system isnt working because you cant post the whole truth moonlighting.
i can send emails to the concerned parties showing that they were saying how understanding they were and showing i sent out several sases and finally when i got tired of sending money and envolopes i switched to hubbys po box to make sure i got it. in the emails the concerned parties me and another were joking about them getting lost. that person even stated in one that maybe the ups had sticky fingers. so then after everything is done over and moved on Which this happened in 2003 almost a full year ago they decided to let me send a sase agian for different seeds. Now if i am so bad a person why then let me send more sases for other seeds?????? have those emails too.
now if i get it at a different post office then that says my old post office had severe problems. not in my control.
so agian i state the whole truth isnt in rebuttals because there isnt enough room to put the whole truth or i would gladly put every email up there as proof.
now since this one happened in 2003 in sept of that year i call this personal .
please every one consider whats going on before you make snappy judgements due to bad feedback. the whole truth isnt there and wont be there because there isnt enough room for it all.
the only parties agian i state know the whole truth are the ones involved .
in the case above it was a year ago and maybe they forgot all the facts but i am a pack rat when it comes to my computer due to the fact of hubby cleans everything on it but my email so i have emails from years ago literally. so if need the emails then let me know can send them back to you.
Hmm...but aren't the rebuttals allowed the same amount of space as the ratings? That seems very fair to me..equal time, ya know. If it was the fault of the post office then a simple rebuttal of "It was a post office discrepancy" should suffice. No need to go on and on, ad infinitum.
captmicah, I would hesitate to leave negative feedback for anyone, but at the same time if I traded with someone who did not live up to their end of the trade and I knew I had given them every opportunity to do so, I would feel obligated to warn my fellow DG'ers about that person, that is purpose of the feedback system.
If you do not leave the feedback than you are not looking out for your fellow DG'ers which is the whole purpose of the feedback system.
If you cannot bring yourself to write down the truth of what happened, (and I am not referring to name calling or being nasty just for the sake of being nasty) then you have afforded them the opportunity to take advantantage of others. If they retaliate, you will have one bad comment, but chances are they will have many.
This is not any different than the garden watchdog, you wouldn't hesitate to warn other people about a company that has not lived up to its promises, and you shoud not hesitate to do the same thing about a trader who has not made any attempt to keep his end of a trade.
I still do not believe its something that I would rush into, but if I know in my heart and mind that I have given someone every opportunity to live up to their end of a trade and they have ignored me, or I can no longer contact them through email because suddenly their address doesn't work, then I would feel obligated to warn other people of my experience, and as long as I was being honest with my comments and not using it to try to get even for some injustice I felt was done to me, then yes I would, just like I would do in the garden watchdog.
edited to correct my sentence that made no sense. (now I am going to bed)
This message was edited Aug 30, 2004 12:28 AM
Good point, and I agree Shoe....she had the same posting space as did I. I don't think I needed any more room to tell the truth - but some people I guess are quite wordy.
Dave, you now have my vote (yea of course) that there is enough space on the rating/rebuttal lines....anyone else?
This message was edited Aug 30, 2004 12:09 PM
OK - what if someone is new here, that was an active trader 'over there' stiffed me 'over there?' Should I report them as a bad trader HERE because the person stiffed me 'there?'
Dave, trust me on this, I'm not trying to make this hard for Dave's garden, I'm just wondering what the parameters are, and if I missed it I apologize.
And to give my opinion, I would say I would like to know if this person stiffed elsewhere also..............I think................this is all kind of hard to decipher..........
For those who have had bad experiences and wish to document them to inquirers, why not put "please e-mail me for details" in your rebuttal?
the case of me voicing all this is to say on the side of saying someone post some bad feedback which i agree in all honesty that if they really deserve it fine. what i am saying is this:
if you post bad feedback then tell the truth in it. dont put lies in it as a certain person has done. its not right and its not fair.
as for going on about this i am sorry for that but to be wronged like this isnt right. my rebuttal to this person is sufficiant but the thing i wanted people to get out of this is: think before you put a negitive feedback and Dont make jusdgements on people due to negitive feedbacks.
Not all are true and people are spiteful with them. somethings are honestly out of peoples hands..
moonlighting if i am sucha bad person and someone to be warned about why not once not twice but three times let me sase/ trade with them?? kinda strange if i burnt them so bad the first time seems to me i wouldnt be welcomed back a second and third time.
i should have the right to defend my reputation and two hundred characters doesnt do it because you cant put all the facts in there. someone sees my rebuttal but cant see all the facts though. yes i can say email me which i will gladly show my proof. but thats not the case always. people wont email people and ask. they just make a judgemnt on the feedback or their friends word. i know there are close nit circles in here so i know that if someone says dont trade with that person most wont and will miss out on something. i dont think its fair and its my right to say so if i chose.
if you dont like what i am posting then dont read it. if i go on and on i am sorry but i am wronged in this and feel like it needs to be known. i see this person backing everyone else up in this thread lately but that person hasnt emailed me to see if by chance they were wrong in saying things. i do have the emails. but hey they can tell themselves they are right and they have to live with it.
wait till you get negitive and want to defend it and cant put all the facts in there. maybe you will see it differently. some people may be to scared to say anything and get the negitive feedback and feel like i do. i have a right to defend something people are trying to take away from me.
All i ask is this by doing all this:
dont make snappy judgements because someone writes something doesnt allways make it the truth. you could be missing out on a wonderful thing because truth cant be put into 200 words or less sometimes.
imzadi, I've heard enough. I won't be changing the system so continuing this discussion is counterproductive.
Please just use the rebuttal mechanism that you have available to you. That's your only available option for recourse.
Dave
As on ebay, traders who did not receive packages should contact the other trader to double-check before entering a negative feedback.
I mailed out 20 packages of iris rhizomes, some for trade and some for postage. I believe I only received about 1/2 the postage that was owed me so far. I got all the trades. In my book, the one that deserves the highest rating of all time is that zany Wandasflowers.
I love our system and I think it is working great even if I have one negative from Imzadi myself....LOL...I guess we just can't win them all. But all in all this is the best way to go.....As I said it does give us some recourse and I do use it and I am beginning to look at trading more again.......
Keep up the good work Dave.........
:o)
Dee
This message was edited Sep 1, 2004 7:37 AM
Where is this feedback forum?
It's not a forum. If you wish to leave feedback for someone you traded with, go to their Member page and click on their feedback link. (Same goes if you are considering trading with someone and you want to check out their rating first.)
You'll be able to read and respond to feedback left for you on your own Member Page.
No forum. Candy... the info is on every member's home page. Here is yours:
http://davesgarden.com/members/haighr/
Click on: View the member feedback concerning haighr
and you get this:
http://davesgarden.com/feedback.php?user=haighr
It doesn't look as if you've ever been wronged Imzadi. I have to defend moonlighting here since I went and looked at feedback (She has glowing feedback except for the one negative listed on here). It looks as if she had a valid reason for her negative (Aug 28th at 1:32 pm) and you gave her a negative back (Aug 28th at 6:21 pm) just b/c she gave you one. This is NOT how it supossed to work.
You told me once that I shouldn't be trading b/c I had to put my personal problems before giving free plants out to people on time. Maybe you should take your own advice and not be trading if your post office is not delivering your mail.
And I'm out.
Thanks Darius.
Well said CaptMacha......
:o)
Dee
I have to agree with the Capt. if all is as he/she says. I just looked the feedback over too and it appears as it was explained by Capt. This really naggs me about feedback and people who abuse the system in place. I hope that this blemish on Moonlighting's comments gets corrected before one bad apple ruins the feedback system for all of us.
I believe the feedback option is in place for just that reason... To "make jusdgements". Hopefully better informed judgements/decissions before proceeding with a trade.
Sorry, I don't mean to drag this on it's just that I know some great people/traders out there. I would be really bothered by someone leaving a bad comment like this on their feedback simply because the other person had issues. Multiple negative feedback = issues as far as I'm concerned. Especially if left by multiple REPUTABLE traders as shown. Even if this blemish is not corrected the truth comes through if you go look a little further and go to the feedback of the person who left the bad mark. All credibility is quickly lost as Aknapp mentioned above. So this system still works!
I know when I look at member feedback at Feebay (LOVED THAT quip on another thread here), I am not phased if I see a couple of negatives and the person responds to them in a civilized manner and I don't see spiteful feedback or follow-up from that person. If it's a recent feedback and the recipient rants and calls names, I don't do business with them, even if they only have one negative and 100+ positive. How people respond to negatives says as much as anything, to me. This is not directed at anyone at this thread - I am speaking solely of what I've felt when seeing it at eBay.
Thank you GW. You said what I've been thinking all along. You can learn a lot by how someone handles a negative. Graciously, "yes, I had a problem but it is fixed now." or spitefully.
gardenwife, I totally agree. If someone responds in a mature manner, even if they were truly at fault, I might consider dealing with them. If someone rants and raves about being wronged, even if they were truly wronged, I just pass them by. I've seen it on ebay many times. I don't even take the chance to be treated in the same manner, for whatever reason.
I agree totally. I have the nerve to complain to an ebay buyer about the way something they sent me was packaged and the attack that was launched was something to behold!!!!!
I wasn't even asking for anything, it was only a comment in the feedback about I believed that their packaging could have been better!
They shot back with what a lousy buyer I was and that I should have contacted them before leaving the feedback (which of course I did and was ignored)
So yes I think the way people handle a negative comment makes a bigger impression on me, than the fact that they had a negative comment.
I sure wouldn't want to take a chance on dealing with someone who I thought was going to attack me, if I said anything negative about them.
I guess it just goes to prove some folks can't handle having any thing said about them that does not agree with their opinion of themselves.
My very first feedback at eBay was in August 2000 and it was a negative from a seller. He had misrepresented an item in its photograph and description and we'd gone back and forth with me requesting an exchange (offering to pay postage both ways) and him sending back abusive, rude e-mails. Finally, I left a negative and he responded by leaving a nasty blanket statement for theirs: "NOT VERY NICE PEOPLE!".
I can laugh about it now, but at the time, I was extremely upset about that feedback -- especially since it was my first!
GW. I'm sorry to hear about this. I can imagine how you must have felt. I'm glad to hear that you can laugh about it now though.
Oh I know! I sell sometimes on "feebay" and some one said the plant arrived rotted, etc. I doubt it b/c I've sent them before w/ no problems but hey... maybe it did so I said that I would replace it or provide a refund if the item was returned (at my expence of course) and the person didn't want to be bothered and gave me a really rude negative and I still get abusive emails and threats from them!
I guess it's just the chance you take when you do things like this. It's too bad that some people don't allow mistakes and won't give you the chance to correct them.
I don't know what the point of my post was now that I read it over... I guess I was jsut venting,
How do I get to the rating thread,I don't see one listed??? cinnabor
cinnabor,
When you click on someone's name it takes you to their homepage. Each person has a "Rate this person" on their own page. That's where you would post a rating of that person.
Check your homepage and see what's there.
Donna
I haven't been a member of DG very long. I've only done a few trades and a few SASE/postage "trades." Is it possible to have some sort of "easy" method...say a check box...that people could use concerning the "postage only" trades. It seems a little strange to open up someone's feedback area and say "Yep! They pay their postage!" :-)
After using the feedback pages on as many trades as I can remember, I find that actually writing a message feels odd. I'd rather be able to use check marks (multiple choice was *always* my favorite kind of test!) or "on a scale from 1 to 10...how do you rate this trader?" type of feedback. Of course, that could be an option as to whether a person wants to write a note or "click" a ready made evaluation.
(It's late and I've on DG *way* too long today! :-D)
~julie~
(Good night Dave...:-))
Dave - Is it possible to add a summary of the number of positives, neutrals and negatives on the Feedback page? That would be helpful as time goes on I think.
Yes, in time that will definitely be a necessary addition.
dave
I have added a negative feedback for the person who signed up for the Secret Iris Trade, both the named and unnamed trades. She stopped responding to my emails and never shipped any irises. I think this is a valuable tool not only for one on one trades, but also secret trades.
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