Problems still not addressed….

I was really hoping that by now, the problems would have been addressed…Heavy sigh…I guess not…

The right hand side of the plant/birds/bug files are still cut off….Pictures and text…So sad…Tired of dealing with these abnormalities…

Must move on…May check back another time…Hope that these issues can be addressed…Frustrating!!!!

No, they're not.

Well excuse me summerkid…They are! I guess you're not looking at my screen, are you.

It's faster to get off the pictures by using the back button on your computer.
Ever picture needs to be scrolled to the right to see it all. Bummer.
They say it's my computer setting, but every other site in the universe works just fine.

When are the tags coming back?

I'm with you Tim.

:-) I assumed all of this 'upgrade' was going to make for a better experience here, while also accommodating the newer forms of technology…i.e….smart phones, etc.( i'm not a techno geek by any means…this is my 1st ever computer, only been online for about 4 yrs. now) But having said that…If that truly is the case…then I'm quite disappointed in this 'upgrade'.

Don't want to speak inaccurately for SummerK but I think what was meant by the comment was an agreement that the problems still have not been addressed. -- and not that the problems are "not" frustrating. ;0). Pretty soon we will need to put our gardens to bed -- really bringing to me the Zone envy I feel about your long growing season Tim. All but the grass -- I lived in Wilton Manors for a time (Fort Lauderdale) not fond of the grass. But the night blooming jasmine........heavenly.....

Looking at DG pics is a royal PITA on my older 19" monitor. It's basically crappy web design on DG to have to scroll back and forth a LOT. Good web design should adapt to the monitor, not the other way around. Wouldn't mind if I could scroll once, but I have to scroll a lot for each and every pic. I'm NOT going to adjust my resolution when every other web site I use is just fine on this monitor. It gets very, very frustrating and I'm really regretting trusting that you would get all this mess fixed when I renewed last July.

No one answers these questions any more.
Maybe they are ashamed to admit such a blunder.

Could be, missingrosie, but that's not the way I saw it. :-?
lol! Zone envy! Yeah, the grass! UGH!!! Seems like it never stops growing! Though it does, for a short couple or three months. Not long enough for me.

ViolaAnn, I guess maybe I shouldn't feel so bad…At least I'm not having to scroll. :-) It's still frustrating having to guess what some of the words are in the texts.

Yes, I guess the answer is… Oh well, get use to it...

It's not so bad when I use my newer computer with the wide screen monitor, but sometimes I have to share it with the other half of the family and end up on the older computer. I stand by the statement that good web design should work on a variety of monitors and it shouldn't be necessary to change monitor settings for one web site only. As I said, the pics are the worst because I have to scroll a lot on every single picture.

Bernie, that's really not a fair or accurate assessment. The question here was posted on a long holiday weekend. I was in and out (and Melody was too) but I didn't see the post until now.

We are addressing the issues as best we can. At this point, most of the problems have worked themselves out and most of the remaining issues are problems confined to a very small set of circumstances and users. There just isn't much we can do about them. You know the saying, "you can please some of the people all of the time, and all of the people some of the time, but not everyone all the time." It's true here as it is in every other aspect of our lives. I would assert that we have remained responsive, friendly and helpful to our members through thick and thin, and it's one of the things that sets this site apart from most sites of this size and complexity.

ViolaAnn, I have a 15.6-inch laptop monitor. I do not scroll on any browser I use to access DG. I have my browsers set to 100% (Firefox is set to a 16-pt. font.)

Do you have your browser set larger/higher than 100%? If you do - especially anything north of 110% or 120%, then you will have to scroll. It's a matter of physics - the size the text and images is simply too big for the text area.

If you can give me some examples of other sites with a similar layout where you do not have to scroll, I'd be happy to take a look at them and see if they're doing something differently.

As far as I can tell - whether it's Facebook, eBay or pretty much any other community-type website out there - most websites do not have the (arguably antiquated) flexible text area that we had until recently. It may have been convenient for members who need/want to really zoom in on a site, but it doesn't work for most updated user configurations, whether we're talking smart phones, tablets and iPads or newer monitors on laptops and desktop computers.

Terry, do you know if Chrome on Mac has been an issue?

On a Mac using Firefox, the Gardeners' Notes in PlantFiles are fine.

On a Mac using Chrome, the right part of the Gardeners Notes section is cut off. The rest of the page in PlantFiles is fine -- the pictures show up ok and the bottom sections (Regional, Trading Tools, Your Actions) are not cut off on the right. It's just the Gardeners' Notes section that's misaligned.

At the airport using DH's new laptop and I have the SAME issues with having to scroll. It's NOT me that has the problem.

I have the same problem ssgardener of the Gardener's Notes in PFs being cut off on the right side though I do not have a Mac. On AOL it is fine but on Google Chrome it is always cut off.

Same thing here.

ssgardener, kell and cville_gardener, I can replicate the Chrome problem on my PC and I'll get with the techs to fix it.

ViolaAnn, please see my note above, with questions about your browser settings and about examples of sites where -with the same settings - you do not have to scroll. That may be able to help us identify what is causing your specific problems and help you.

Sounds good. Thanks.

I should NOT have to change browser settings if only ONE site gives me problems. On DH's computer which belongs to the Canadian government, I do not even have that option.

ViolaAnn, I'm not asking you to change browsers...just asking you to tell us your browser settings (namely the zoom settings) and some examples of sites where, with the same settings, you don't have to scroll.

Yes gymgirl I am still looking for the tags.

Even the "extras" have found a place to reside. Other than poor web design, I'm not aware of any other major features that have not been restored.

Terry, I guess I'm too dense to get this. DG is expecting me to change the settings on my computer so I can use DG. I tried this and it screwed up every other site I visited. I don't think the issues are the space we use for posting. I think those of us who are still having issues are having issues with the new set up of the page.

And this is not a competition - at least in my mind. It doesn't really matter how Facebook or Ravelry or any other site looks on my computer. I am having problems with DG and DG only.

Now on this forum the right side is missing. In my world this is far from an improvement.

Can't your web people make that huge left border smaller? I have never been to a website that had that kind of a border. And then that makes no border on the right side. Maybe the birthdays could be on the left side and the ads on the right side. If the ads were always there, then the problem must be the huge left border. Why in the world can't that be changed? The border is so important to frustrate so many of us?

This has gotten really old to have to keep scrolling because of bad design. When I try to see photos it's such a pain - the "next photo" is never on the page.

It really doesn't matter to me that the whole page is on my tablet - I can't read it unless I zoom in.

Once again I will repeat that I have 19 inches of viewing space on my home monitor and DG is the only one that runs off to the right. This is what I call ass-backwards.

I think it is a shame that DG has turned its back on those of us who are still having issues with the way DG has changed its pages.

I agree, Elsie.
I to have to scroll to read this stuff & then every time
you go to view a picture it's scroll, then when you back to
the post it's scroll again.
I kept telling them that & ended up being the bad guy.
Lots of the old timers are gone & maybe there's a good
reason why they are gone.

I took a couple of pictures to show what I have to put up with.
Sorry about the blurr.
3rd picture is my own web site that I do myself.
Notice no scrolling necessary.

Hi, CountryGardens,

Your last message is an example of another problem that hasn't been fixed. When you click on the left-hand image thumbnail, the image shows with a "Next photo >>>" button at the top right-hand side of the photo. Cllick on it and you get the middle photo, also with a "Next photo >>>" button at the top right-hand side of the photo. Click on it and you get the third and last photo, but now the forum should show "Bacl tp post" because there aren't any more photos in your group, but the forum still, now wrongfully, shows a "Next photo >>>" button at the top right-hand side of the photo. Clicking on it takes you to a no photo showing page, and continues to do so if you continue to click on the "Next photo >>>" button.

I just now took a Print Screen and am attaching it. It shows that I do not have a scroll bar here on my Sony 19-inch monitor, so that problem is not universal. But I have reported the problem with the "Next photo >>>" button several times, and Terry has acknowledged it, repeated the problem herself, and indicated that she would show that to the forum programmers. I guess the programmers are still busy.

Incidentally, Terry, if you read this, how about allowing the [blockquote] text formating HTML command to "get through". If I could, I would show CountryGardens how it could improve the readability of the text on her webpage.

ZM

AMEN to Elsie's comments!

As far as the scrolling, it is - I am sorry to say - a function of the size of your text, the resolution of your monitor and the size of the text box. A change to a newer, higher-res monitor and/or using a smaller font or zoom size/percentage (which I know that's not an option for everyone) would resolve.

Zen_Man, The photo navigation is in the queue to be fixed, but as far as I know, there are no plans to add the blockquote text to our html functions...I don't think it would resolve the issue unless everyone used it for every post they made, anyway. (Maybe I'm missing something?)

That's a shame Terry.

As I've said before the form over function - it is a huge FAIL.

Wow. I'm really sorry to hear that some people have to go out and purchase a new monitor just to be able to read the DG site. That seems to involve some simple basic math. DG subscription $20/year. New monitor. $$$?

I haven't had the problem of having to scroll. But I am still waiting for TAGS to come back. The utility of the site has diminished considerably as a resource.

Not for me, Elsie. Everything workz fine.

But I do not tend toward the histrionic.

For the most part, the changes have improved DG for me. My only real complaint is clicking on photos & having the captions appear underneath, but I'm quite happy to deal with that if it makes life easier for the ones who apparently need to zoom to 560% to function on the Internet.

I noticed for the first time today that Gardeners' Notes in Plant Files are no longer cut off on the right hand side when using Chrome.

That was the last remaining glitch for me.

Dial it down, Amanda. Some of these people clearly are using 12-year-old monitors, at the very least.

You know, even with state-of-the-art equipment, being near-sighted, having several computerz & not always wearing my contacts, I've taken for granted that I sometimes must adjust my settingz to optimize the sites I like for MY purposes. It is NOT that big a deal to Ctrl- or Ctrl+ to put the text where I want. Occasionally, I switch browsers for certain sites. It doesn't cause apoplexy for me on a daily basis.

The Internet is an amorphus, evolving critter. Not an international tragedy.

OK, here's a suggestion. The few people with protracted difficulties navigating the site keep bringing up the fact that they pay to be here.

What is that subscription cost us a month, a buck 70? What if we banded together & asked that DG raise the subscription rate enough to hire another coder & speed thingz up? Would that make everyone happy?

I wonder what that would cost. Maybe $5 a month instead of the $1.68 we're paying now? I'd be fine with that.

blockquote sounds like something coders used in the '90s.

Zenman is the only person I've ever heard reference it in terms of user-generated page display. I sort of suppose that the people who can't figure out how to make their display work as it does for most everyone else would be absolutely flummoxed by "blockquoting" every post. At the very least it would require two dedicated function keyz and remembering where to use them and who again is supposed to use them? the people with the resolution problemz for those of us who manage quite well or the people who are supposed to intuit which of the potential viewers of their posts might ... well, I'm going to bed.

You know Summerkid, my post was not directed to you. The new DG is working for you so that is great. I would appreciate you keeping your comments to yourself because as you said, this isn't effecting you. And it's not helping. And I don't know of anyone being histrionic but you.

As I post this I have 7 inches of blank space to the left. If this is causing the loss of the right side of the post - well I think DG should fix it.

elsie, if you have 7 inches of white space on the left, and text is cutting off on the right, it sounds like there is something amiss in your settings. I have a middle-of-the-road laptop monitor and have maybe 3 inches to the left and about an inch to the right, and no cutoffs. I think that's what the majority of users now see.

Amanda, I understand your concerns, but this is not about us pushing some futuristic trends on our users, and causing a huge number of people to upgrade their hardware. I daresay that most (not all but most) of us are not watching television on TVs that are 10 or 15 years old. Why? Mainly because they have become replaced by newer, much higher-resolution units that are relatively inexpensive and are superior to the older ones. The same is true for our computers - most (not all but most) of us tend to routinely update our computer systems every few years. Why? Because newer computers are faster, have way more memory and hard drive space, have much higher-res monitors and work with newer software.

If the site remained static in order to avoid any conflicts with older hardware or software, the world would simply pass us by. So I am truly sorry that this change has created an inconvenient scrolling effect for a few folks, and we are looking at every possible solution to eliminate that for them, too - but there are some things we may not be able to compensate for on our end.

Terry, I appreciate what you are saying. But when I changed the settings on Opera, which worked perfectly - every other site was a problem. I still can't get why with 19 inches of viewing area on my monitor that I have problems only with DG. I have no need for 2 or 3 or 7 inches of a border on any DG page - it is lost on me. I have asked before - is this why the page is so screwed up for me?

I am not buying that is is my monitor or my settings. I had no problem before DG's changes and I have no problems with any other site I visit.

Terry, if I didn't like DG and didn't want to enjoy DG this surely wouldn't be an issue.

Hi, Elsie,