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Comments regarding Autumn Ridge Nursery (aka autumnridgenursery.com)

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48 positives
27 neutrals
252 negatives

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RatingAuthorContent
Negative jledvin
(6 reviews)
On May 4, 2004, jledvin wrote:

I saw this vendors website on gardenweb and was suprised on the low prices $4.95-$5.95 for fruit trees 2-4ft. I ordered 3 plums and 2 cherries through the mail in february, in march I emailed them to confirm my order and they siad they do not maintain order information and I should recieve my order in a week or so, 3 weeks later I recieved my order which was not what I ordered. I got a japanese snowball, pink hydrangia, rhodendrum, 2 blue spruce, pin oak, all were very small 8-12" in length but were beginning to show growth.

There was no ordering information or other info showing my order, I called to notify about the mixup and asked them to verify my order which they explained that they destroy this info to protect customer information. They asked what I ordered and they resent the order, they were very nice on the phone.

I got the small twigs which were very dry and did not look grafted so I can not be sure if the varieties are correct, I am assuming they are seedlings. One of the two cherries looks like it has thorns so I am fairly certain it is not a cherry if it will grow at all.

I am very disappointed with this company and will not order again, I should have known that the prices were too good to be true, I planted the stock even though it will probably not be what I expect them to be, If they grow at all.

I expect several years before they will be productive and by the size there are issues of being strong enough to survive. Buyer beware

Neutral greenthumb04
(1 review)
On Apr 15, 2004, greenthumb04 wrote:

I ordered on March 22, 2004 and on April 10th (after two ignored e-mails to their online customer service due to concern about when order would be received) I received a paper bag torn in the middle 3/4 around full of dead branches and dried roots which I paid $55.00 for.
How stupid am I? By the dear grace and goodness of my husband, we planted them anyhow and will see what comes out of it. I never did get my Weeping Willow tree, though I am weeping at my lack of good sense on using this company. I can't say about the hosta's yet, there were bulbs in plastic bags. I have yet to hear back from the company and I emailed them on April 11th. I just filed a report with the BBB online and see if that will get a result. I am thinking...NOT. Buyer beware of this company.


On April 26th, 2004, greenthumb04 changed the rating from negative to neutral and added the following:

April 26, 2004

I am changing my rating out of fairness to the company since they phoned me today to inform me that they will refund 100% of my money spent. I had contacted the Better Business Bureau for the Tennessee area and had them handle the matter.
Neutral snipper
(4 reviews)
On Apr 11, 2004, snipper erie, PA (Zone 5a) wrote:

I placed an order with Autumm Ridge in early March via mail for a cherry and necturine tree. By ordering by mail I was given 1 free plant of my choice, it being a hydrangea. I never received a confirmation of my order or a shipping date. The plants arrived via mail on 10 April in a paper bag, inside I found the plants with dried roots and the hydrangea had pale yellow shoots about 6-8 inches long growing off 1 single stem which I had to cut off. The trees were 30-34 inches long with a few small branches with buds on them. Considering their prices, I guess the plants were what I paid for, and only time will tell if the plants survive and if they are of good quality.


On April 9th, 2005, snipper added the following:

It has been one year since I planted the cherry and necturine trees I ordered in 2004. I am pleased to report that the necturine is over 8 feet tall and 6 foot wide with many new buds forming, the cherry tree however has only grown about 12 inches since being planted but is also showing signs of new buds. The hydrangea passed away over the winter.
Negative pixiewings
(1 review)
On Mar 31, 2004, pixiewings wrote:

I placed an order on March 17, 2004 and was emailed a copy of my order. The order was charged to my account March 22, 2004, but I was never emailed notice of the order being shipped. It is now March 31 and I have not received my order. I called them and they were unable to tell me anything except that my order "may be in shipping." This was supposed to be a Birthday gift for my mother who's birthday was yesterday. What a disappointment.

Positive jeris
(1 review)
On Mar 29, 2004, jeris wrote:

I ordered several plants from Autumn Ridge Nursery, and must say, I'm pleased as punch! The roses were large with huge roots, the trees taller than I expected, the shrubs were sprouting a few small leaves. Bulbs in good condition, and my rhododendrons have new growth already (only 2 weeks after planting)! I will definitely order from this nursery again!

Neutral daifu
(4 reviews)
On Mar 9, 2004, daifu Newport News, VA wrote:

Their price on fruit trees are cheap, but the size of the whip are small. e.g. the yellow delicious apple measured 1cm in diameter; the Methley plum measured 8 mm. The Walnut seedling is about 1 cm in diameter and only 18: in total length (stem + tap root). They ship ASAP and I received the plants within a week and they accept credit cards.

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