New IB Community Manager. Hello!

Good advice, Elsie. This is not a private forum.

Siliolegm, so all seems to be fine with your membership.

I made sure that your account was credited for your purchase
I'm not sure how this happened but it seems to have been just a billing glitch.

Very sorry for the confusion!!

-Tyson

Thank you all fixed now.

Thank you, Tyson, for letting us know the problem was resolved.

This problem is happening to other users as well. I've asked our tech department to look into this. For now, the workaround will be that we will manually upgrade users.

If you hear of anyone else reporting this, have them contact myself or Melody and we'll be sure to fix it.

Tyson, is there anyway you can put the exact time back on each post, as opposed to what we have now... 20 minutes ago, 2 hours ago. ..

I suppose there's a way to NOT get the newsletter emailed to me? I don't get it, and I may have chosen to not get it. Where would I find that option, if there is one.

Yes, you can opt in and opt out of the newsletter at any time.

At the top, click on "preferences"
Next, on the left, click on "newsletter"

You'll see a link to add or remove yourself from the list.

Sorry for the delay in answering this one. I will see what our tech team can do about this. I know they have a lot of their plate with many bug reports I have opened - so this is not one that I can say will be implemented in the near future.

Never mind. The problem has been corrected again.

This message was edited Oct 4, 2018 2:50 PM

Thank you Tyson.

Thank you, Tyson. Seems it would be very challenging to put exact times of posts since we are all in different time zones.

We can change the time zones. It used to be that way.

I notice today that "back to the top" icon is missing from the bottom of the pages. Can someone get that fixed?

It has been missing for awhile. They replaced it with the up arrow.

Taters, I know I used it yesterday so it's new to me that it is missing. I don't see an Up Arrow on the page. ??

Just edited to add that I spotted the Back to the Top feature waaaaaay at the bottom of the page!! Yay!


This message was edited Oct 20, 2018 10:23 AM

Dave’s didn’t acknowledge my subscription renewal, either, and no Dave’s received-your-payment email they usually send right away. I emailed billing@davesgarden.com with the PayPal receipt. We shall see how long this takes!

MrsBoomer, the first thread on this forum has information about renewals. That might help.

Elsie, yes thanks. I followed their instructions on that specific thread.

Renewals have been taking about 3 days to process, don't know why?