Comments regarding Bluestone Perennials

I placed an order with Bluestone and a couple weeks later placed another order for a couple more items fulling expecting to pay twice for shipping since I placed them weeks apart. They actually sent me an e-mail telling me they were combining the orders. Amazing, just based on this fact I'd use them again(and again and again.....).

I have ordered from Bluestone Perennials several times in the spring over the past couple of years and my experiences have all been positive. All of my plants have arrived exactly when I requested them, been well packed, and in healthy shape, and most all have done well after planting. The one or two times when a plant did die soon after planting, Bluestone replaced them promptly at no charge, no questions asked.

This is a great company that I've dealt wither for years, trouble-free all the time!

I love this company! I have ordered from them the last 4 years and have always had a good experience. The plants are in great shape and arrive when they are supposed to. The very few times I had a problem, customer service was always courteous and helpful and the problem was resolved quickly. I would recommend this company to anyone.

I have purchased perennials from this company for over 20 years. This year I ordered three collections of White Guara to plant in front of a red shed. When it bloomed it was a pink plant I have yet to identify. I emailed them and got a fast reply that they will reship in the fall with the correct plants. This is the first time I have ever had an incorrect order or one that did not thrive. I will continue to use this company.

I've purchased perennials from Bluestone in the past, and know their plants are small.
This past spring I bought one of their perennial garden selections, and was mostly happy with what I received.

I also ordered a few shrubs from the half price sale, and I was disappointed with what I received. They were little more than cuttings. Out of four plants, one looks good, the other three look like they may not survive.

I'll happily order perennials from them, but will look elsewhere for my shrubs.

I was ordering plants online from at least 9 different companies so far. Bluestone is one of my very favorite. I placed 3 orders with them, total about three dozen plants. Most amazingly, every one of them lived! This is despite our heavy clay soil, rabbits, dog and etc. I didn’t have such good results with anybody else. I’ve ordered plants last fall, which arrived healthy and larger than expected. I was somewhat disappointed when my spring order arrived, because some of plants were very small, but I guess they were just breaking dormancy because they grew very fast, and some were about a foot across in just a couple of weeks. I couldn’t resist it and ordered again from their end-of-season sale. I ordered their larger-pot-plants, including irises, daylily and coreopsis. Prices were unbelievably low, but plants were large and healthy. Now I have large and blooming coreopsis, and six very nice irises growing. Daylily was sent potted with two fans, and it was exceptionally healthy. I didn’t expect it to bloom this year, but it has two scrapes and blooming. The price was one tenth of what it costs elsewhere. I wish I bought more daylilies. The only time I had a problem with Bluestone plant, I sent them email, and they replied (and apologized!) in a few days, and sent me a replacement within a week. The replacement plant was fine, and it is doing great. It is true that their packaging could be better, but it worked out ok so far. They send free-shipping coupon, if you send their packing peanuts back. Their selection of plants is hard to beat. Highly recommended.

ordered 15 plants from Bluestone in January and they arrived a little later for planting than I liked but they were exceptionally healthy and carefully packed. They all are thriving and I was so happy with them, I placed a second order and those plants came right away and are also doing great!

I had a really great experience with the people at Bluestone. My order was processed and shipped within 24 hours and arrived the next day. The plants arrived very healthy and perky with hardly any wilting. I kept them well watered, and they were very patient until I had time to get them into the ground. I only lost one or two out of more than a dozen that I got into the ground, but getting stomped on by a clumsy golden retriever would do that to anyone.

There was a little bit of a mix-up with my order, and I ended up receiving someone else's order in addition to my own. I called right away, and they got things figured out while I was on the phone. I ended up with about twice as many plants at no additional charge.

I will order from them again and recommend them to anyone. The ladies I talked to on the phone were super helpful and friendly, too.

I ordered 2 of their "collections", one for a shade garden and the other a border garden. The shade garden is doing nicely, however some of the plants from the border collection did not make it. I e-mailed the company, and they are sending replacement plants in the Fall, no arguments, no questions, no problem! Nice plants, wonderful costumer service, reasonable prices, great company.

Couldn't resist - placed an order during their 50% off sale. I'd heard so many good things about them - figured 50% off was as good a time as any to "try them out." God Bless them, even during this mad rush sale, they were able to do an "add on" for me (how could I pass up a cold hardy Gardenia?)!! Received healthy potted (no bare roots here) - WELL PACKED plants in a timely fashion!! Plants are all in the ground and doing well!!

I caught the end of the season half price sale. I wanted to try some Lobella in a shady area, and the six I received are already 18 inches high! Very pleased with what I received and how the plants are doing.

I am giving a neutral because I feel that after all the complaints this site has recieved about their packaging problems over the many years I have been ordering from them, something should have changed by now.
My last large order during their sale came with wet black leaves on the rudebeckia...which they replaced with very nice plants...but come on,why can't you go with packaging like annies annuals or high dessert gardens?

The plants are very small when they arrive. They do well though and go on to flourish. There's a lot of time between ordering and when the plants arrive. Thats frustrating for someone in my zone.

I'm a first time Bluestone customer, but I already know I will be one of those customer-for-life types (as long as they keep doing what they are doing...) First off, they have a great website. Second, they do a print catalog. I'm sorry, but I like to have a visual reference that is not just a computer screen. Many companies (no, make that most) don't do a print catalog. So you're confined to doing your plant research online... ok most times, but sometimes you just want to sack out on the couch, or in bed, or at the dinner table, or wherever, and just READ something... ie a Nursery Catalog... So THANK YOU, Bluestone, for taking the time and expense and trouble to do a catalog! Third, (and this is obviously the most important), ALL the perennials I received were healthy, well-rooted and ready to go. All are doing great and have put out lots of growth in a very short time. The 3 packs are obviously on the small side, but these little cell thingies have a ton of root mass--actually MORE than certain expensive perennials I have bought this year elsewhere... The bottom line is: once the plants are in the ground, what do they do? Well, if you take your gardening seriously, you bother to find out what type of soil, sun exposure, etc, your plant is going to need, and then you plant accordingly. I guarantee that if you plant these Bluestone babies the way they are meant to be planted, and follow up with appropriate care and watering, then they will perform beautifully. Some people complain they can go get a gallon perennial at Home Depot for $5.99. Well, I do that too. But to get all different wonderful varieties of plants, with color and foliage variations, and hard to find genuses that you will never EVER find locally (let alone at a Home Improvement center) then a place like Bluestone is an incredibly valuable resource...

I have ordered from Bluestone in the past, when I gardened in Zone 8. I always received the plants in good order.
That was then.
I now garden in Zone 4. I am on a new 2 acre lot and planned the front of my landscape plan around a Bluestone order. The ornamental grasses I ordered last fall did not make the trip and were brown by the time I put them in. I was not surprised they did not come back, this spring.
I asked for Bluestone gift certificates for Christmas and placed an order for shrubs and trees.
By the time my zone shipped, they didn't have the shrubs I ordered and the tree was in a three and a half pot. It will take five years to get as big as I wanted it. The sambucus was bent and broken and those darned peanuts flew all over which made me more frustrated. By the time the plants did arrive, I was out of luck and had to go out and buy them locally.

I 'm raising a lot of unusual perennials and I thought I was done already, 'til I found out about the half price sale on this nursery... what the heck, why not try this company too? Anyway, I did order sombrero mum,natascha phlox, and wirral pride daisy, during the memorial day sale. I received all healthy plants. It's a month now and all of them are doing well. The customer service is also superb, very helpful and accommodating. Thank you!

I had never ordered from Bluestone, but thought what the heck with the 1/2 price sale going on.I ordered 43 plants and all were more than I could have ever expected from a mail order nursery. The healthiness and size of the plants received was bigger and better than some that you can get at the local nurseries around here. The price's were an absolute steal as well.The prompt shipping and excellent packaging was another plus. They have a new customer for life.I have not lost any of the plants I received from them.
darmadoll :0)

This year I decided to splurge and ordered plants from several mail-order nurseries to evaluate which ones I liked best. I ordered from seven companies listed in the Garden Watchog 30 as well as a few not included in the 30.
Bluestone Perennials won hands down! I expected the plants to be small from having read previous posts but I was very pleased with their vigor and the price was great since I ordered during their 50% sale!

They did not send "left-over" plants as was obvious another company had who also promoted their plants on sale. The packaging was excellent and the plants arrived looking healthy and ready to grow.

When I informed Bluestone that they had mistakenly sent Boltonia instead of the Calamintha I ordered (the pots were labeled correctly but contained the wrong plants) they immediately responded very plesantly and told me that they would ship the Calamintha at the end of the summer when they were available again.

The website is very user friendly and the "saved cart" feature is very helpful in preparing an order.

All in all a very positive experience. Thank you, Bluestone!

All the plants they sent me grew. Would recommend!!!

What can I say? I love Bluestone Perennials and they are my first choice perennial store. I live in Alaska and my plants have always arrived wonderfully packed and healthy.

Have ordered many times. Customer service is excellent. They always ship during the week I request. Their plants are on the small side but are healthy and take off quickly. I would recommend them highly to anyone.

Although I had ordered a rather large order from Bluestone earlier in the season (and was very happy with the plants I received), I just happened to be looking on their web page during their annual sale. I found some hosta plants on sale for half price. I ordered three of two different varieties. I could not have been more pleasantly surprised at the size and the health of the plants I received. They are all growing and doing very well.
I definitely will buy from this company again.

I would recommend this company to anyone. I ordered about thirty plants a few weeks ago when they were having their half price sale. Bluestone Perennials provided exceptional customer service- sent several e-mails letting me know when they would be shipping my plants, had my order shipped out within 2-3 days from time I placed order.
The plants I received all arrived looking healthy and not one has died; a few of the plants were actually just planted this weekend, as my wife and I have been trying to decide were to plant everything- and still everything looks healthy.
If you are looking for a top notch company that really cares about the quality of plants they provide Bluestone Perennials is one of the best I have found.

The only reason I puchased from this Company is because of their high rating here on Garden Watchdog. I was brousing along and clicked on their website and saw they were having a super sale. I couldn't resist the sale prices. The 3 packs of perrenials arrived rather small but healthy, they will do fine with a little care on my side as expected. The one quart shrubs were excellent. Great deal and great prices. I will order from them again.

I have been ordering from Bluestone for a couple of years now. Their cost is very low, the plants reliably healthy, shipping exceptionally prompt and packing careful. The pots may be small, but the plants quickly catch up with the slightly larger plants offered by other mail order nurseries at several times the cost. My only wish would be for them to add to their already huge selection of plants as I have now gotten everything that I want from them, but want some new plants to order because the experience is so good.

The plants (clematis) I received today are the best I have ever received from a mail order company and they are healthier than the ones at my local nursery. Very nicely packed!
I will be a repeat customer!
Thank you!

This was my first time ordering from Bluestone, and I succumbed to their amazing sale. Everything is now in the ground and I'm already seeing new growth on many of the plants, particularly the heuchera, which are thriving already. The dianthus were particularly nice upon arrival -- some had blooms and the rest are about to bloom. They're very healthy plants. One 3-pack of eupatorium contained a plant that obviously wasn't the same as the other two, and when I called to have it replaced and Bluestone was out of stock, they sent me a different 3-pack plant for free! That's great service. I will definitely buy from them again (especially dianthus and heuchera!).

This was my first time purchasing from Bluestone and my experience was excellent. I had placed my order early on a Tuesday morning and received an email later that day stating my coral bells would be shipped that same week. Imagine my surprise when they arrived late Wednesday! The plants, which were healthy and a nice size, were packaged so neatly. I was also impressed by all the helpful information they included in the shipment (which detailed how to plant and care for your plants once they've been planted) as well as the great catalog (which is probably one of the best, most informative ones I've ever come across). We're in the process of landscaping our newly built home, so I will definitely be a repeat customer. I would highly recommend this company to anyone.

I ordered 6 hostas and they arrived exactly when I was told they would. Plus, the hostas were perfect! Even the soil was still in place. The plants were smaller than I could have gotten locally but the prices made up for the size. I will purchase from Bluestone again.

I made my first order during their recent sale. I ordered from them because their reputation here is so good. They shipped ground and it took 5 days to get my order. Two of the three larger plants ("premium"?) did not fare well,despite my being home when the box arrived and immediately watering them and giving them time to adapt in the shade in my garage.

I wrote and requested a refund for them and they were prompt and responsive. Now, the third larger plant is dying. However, one of the others may be recovering.

While they were responsive, I don't think that I will order from them again. I can do better here locally for bigger, healthier plants and less money.

Can't add much to all the positive comments. I just received my second order from Bluestone--everything looks healthy. All the plants from my first order (delivered in early spring) are doing well.

I like the little fertilizer tablets they include for the shrubs.

I ordered 9 plants (3 packs of 3) and had them sent to my work address. The address said "c/o...xxxxxxxxxxx, Inc" so it was clear that they were being shipped to a business address. Despite that, they were mailed out on a Thursday so the had to sit in the box over the weekend until they could be delivered on a Monday. I wrote and asked them if they normally do that or if I should've requested a Monday or Tuesday shipment. They were very nice and apologized and suggested I might want to request that when necessary because this time of year is very hectec. All but one plant has survived and is doing well. Bluestone is sending a free replacement for the one that died.

After reading all the positive comments about Bluestone, I placed an order and was lucky enough to place my order during their spring clearance. With the great prices and beautiful pictures on the website I couldn't resist ordering more than I needed.

Yes, their plants are on the small side but the prices are great and they come very well packed. So far everything looks like it is doing ok and I'm sure they will be even better later in the season and I can't wait til next year. I'm very happy with the quality of the plants and will defintely order from them again.

Ordered from this company for the first time after reading all the positive things listed here. Even though I had read the plants were small, I was a little bit shocked at how small. 2 of the plants I ordered were out of stock, and I was missing one of other plants the shipping notice said they had shipped. I emailed the company and they took care of it right away sending out a replacement and the issued me a credit or a refund my choice. When they shipped the replacement, I did order some grasses cause they are so pricey in the stores. I wasn't charged shipping for the second order which was nice. They were very pleasant to work with and were very responsive to any problems or questions I had. Though small, all of my plants have survived so far and seem to be doing well, but I am sure will take a few years to get going. Even though I am not really unhappy with my order, I am not sure if I will order from them in the future though to the size of the plants, I can get a larger plant for the same price in my local nursery.

At this moment I absolutely LOVE Bluestone Perennials. I am a novice gardener and had a bad interaction with Spring Hill Nurseries. I contacted Bluestone because they had such positive feedback through this site. I never received plants I had ordered from SHN. I wrote a quick email to Bluestone & was able to order almost everything through them yesterday. Today I receive a pleasantly worded email from them, it made me feel like they are happy to have my business. They made me feel like a valued customer, so rare to find that these days.

This is my second order from Bluestone this year. My first order was hostas and heucheras, all of which are doing great. So i ordered for their 50% off sale. I should get my shipment in 2 days [hopefully since i changed my shipping address so they'd get to where i would be] .

I have to say... outstanding customer service each time i called them.

I will certainly order from them again.

I am a new gardener, this is only my second year of experience with ordering plants online. However, I make almost ALL of my plant purchases online, because I prefer the wider selection. As a result, I've used several mail order companies in the past two years.

Bluestone Perennials was the most impressive I've used so far. After a few really unfortunate mishaps with other companies, it's easy to appreciate one that provides unique, quality plants at a decent price, and handles orders with care. I was amazed at how well my order was packed. Plant sizes were exactly as described, and I received a nice email to tell me exactly when my order would arrive.

I would recommend them to anyone. My plants arrived in great condition, and are doing very well in the garden.

I've ordered from Bluestone three times, once during a sale. All the plants I've had from them have survived and thrived. The ones I planted earlier this spring grew so quickly in two months that I clearly underestimated the amount of space they would need! Ultimately this persuaded me to buy more when I received the email about the sale. Customer service has been good - I changed part of my order earlier this spring a few weeks after placing it, and they accomodated me without any sort of guff. While I can't disagree with some of the comments here that the plants are small and the styrofoam peanuts are annoying (and sometimes break parts of the plants), I rate Bluestone highly. Though the plants may be small on arrival, the prices are low and the plants are primed to grow quickly.