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Comments regarding Reimer Seeds

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36 positives
17 neutrals
116 negatives

Comments:

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RatingAuthorContent
Negative cemcoatl
(2 reviews)
On Mar 20, 2004, cemcoatl Elgin, TX wrote:

the website is not easy to navigate plant listings are not correct . the botanical classifications for the peppers are incorrect for example; in one description the pepper is described as having hairy stems and leaves classified as capsicum annum clearly it is capsicum pubescens.(pubescens meaning little hairs) others c.annum for c. baccatum. Very little was paid on researching the plant classifications they should remove the above mentioned information to avoid confusion.


On July 27th, 2004, cemcoatl added the following:

Well I took a risk and ordered 8 packets of chile seeds from reimer. when I receved them this evening I took out my trusty magnifing glass The 100 seeds that I counted 58 of them were old, sterile, and broken. Some seeds were even hollow ,they also mix old seeds with new seed. Very dissaponiting. No wonder they have thet disclaimer on the shipping recipt If you don't follow their instructions on their web site you won't have success, they didn't mention the hollow seed part, nor the old and broken part ethier I definetly will never buy from them again. You just lost a customer.
Negative HabRob
(1 review)
On Feb 21, 2004, HabRob Bridgeport, PA wrote:

I ordered a variety of hot pepper seeds. Most of the seed varieties failed to germinate and the ones that did were not the same plant as the label indicated or what I ordered. I contacted reimer's about the zero germination rate and was told that the problem must be with my seed starting technique yet I've been growing peppers for 6 years and all the seeds I purchased from another source and using the same seed starting methods germinated just fine. I never bothered to contact them about the mis-labeling issue since it was months after purchasing the seeds before I actually found out. BEWARE OF THIS SEED SUPPLIER!!!!


On January 25th, 2005, HabRob added the following:

First of all I don't appreciate being called a liar. I stand by my review and opinion of Reimer's Seeds. I did not state when I placed my order in my initial review and I don't see how you could determine anything about me or my order from the information available on this site. I ordered 2 years prior to making my review and at that time this site either did not exist or I was not aware of its existence. At the time that I ordered, Reimers shipped seeds in small manila type envelopes and sent those in a standard unlined letter envelope. I only made one complaint which was responded to in a slow fashion(several weeks ,IIRC) much like their response time to the reviews here. It was evident that they had no intention of trying to make right on their poor quality product and I gave up on the issue as a lesson learned. I see this recent attempt by Reimer's to address and discredit their critics as ploy to dupe potential customers into giving them a chance for the quickly approaching growing season. My experience with Reimer's is mirrored all over the web at the various gardening and hot pepper forums by numerous people across the country. The negative comments here outweigh the positive 3 to 1. Are all these dis-satisfied customers, here and abroad, liars?? I think not and hope that any enthusiast searching for a seed supplier for this upcoming spring takes heed of the warnings issued here by those of us who have been duped and ripped off and make an informed decision. I've said all I'm going to say on this issue here but I will continue to communicate my experience and opinion to other hot pepper enthusiasts in the future IF and WHEN the topic of Reimer's comes up in discussion.
Negative johnnyolsen
(6 reviews)
On Feb 16, 2004, johnnyolsen Vejle, Jylland,
Denmark wrote:

"A wolf in sheeps clothing!" Nice website, nice selection of varieties! BUT the delivery charges are unreasonably high, i.e. 30 $ to ship half a kilo to Denmark. Furthermore the company did not inform me that I would need a so called "Phytosanitary certificate" to import tomato seeds, beet seeds and beans to Denmark. I think a company ought to know to know this and inform me, instead of just shipping me the seeds knowing that I probably would not get them anyway! When I wrote them back they where just rude to me, telling me to place an order once again and request a certificate which by the way costs 5 $ extra. This, plus having read about the company's bad germination rates, has made me confident that I will never do business with Reimer Seeds again... BEWARE OF THE WOLF!


On January 31st, 2005, johnnyolsen added the following:

It is true that I was able to cancel my order when presented for the delivery rates, but never the less I am still entitled to say my opinion about the rates..: I think they are too high!

Allthough it says in your "terms and conditions" that it is my responsibility to check with my local autorities wheter I need a Phytosanitary Certificate, I think it would be nice if Reimer Seeds had informed me about it - I did not notice it on your website and did not know anything about it until it was too late!

When contacting me you were very rude to me - not neccesary and very unprofessional!

The many ratings of your company still make a strong impression that you do not live up to the expectations of your customers.
Negative pinkangel420
(3 reviews)
On Jun 13, 2003, pinkangel420 Princeton Junction,
South Korea (Zone 6a) wrote:

I am also disappointed with the quality of chile pepper seeds I recently ordered from them this year. Out of 12 varieties, 5 failed to germinate for me despite my 15+ years of experience of starting plants from seed. As with the other two customers who had similar experiences, I was lectured on my poor seed starting practices and told that I was the first one to report such a problem. Shipping was an outrageous $6.50+ while the actual postage cost was 60 cents! I will never order from them again.

Negative PepperMan
(3 reviews)
On Jun 7, 2003, PepperMan wrote:

My experience with Reimer has been with chile pepper seeds. Their seed has EXTREMELY LOW GERMINATION rates and many of the packets I received had ZERO GERMINATION. This leads me to believe that they are not storing their seed properly or they are using very old seed.
When I brought this problem to their attention they replied stating that I was the first person to have logged a complaint regarding their pepper seed germination and that the problem I was having with their seed was a direct result of something I must be doing wrong when germinating. They went on the say that they run periodic germination tests that have not revealed poor results and that I should go to their website and follow their seed starting guidelines to a tee.
I replied mentioning that I had not had the same problem with other suppliers seed but just theirs. Reimer had total disregard for what I had to say and they never replied.
They did not ship the seeds with any protection therfore I ended up with crushed seeds in a few packets which they were kind enough to replace when I made them aware of it.
As for their shipping prices, I had two seperate seed orders which they charged a minimum of $5 shipping each. When when I recieved my plain white envelope, the postage was 46¢ on one and 63¢ on the other.

Bottom line; customer service was much to be desired, seed viability was ZERO to POOR at best, shipping practices and materials were inferior, and shipping charges were very much inflated.


On January 23rd, 2005, PepperMan added the following:

Reimer's reply to Garden Watch Dog complaints is a JOKE. Reimer states they "very seldom" get complaints about germination?
I have contacted them many times regarding this subject. They responded only the first e-mail with their standard reply about following their instructions. All my other e-mails went unanswered.
I also know of countless pepper growers I'm associated with here and at Garden Web's website that have complained about POOR to ZERO germination rates. See for yourself and do a search on the word(s) Reimer's or Reimer Seeds on Garden Web's site. I even included a link to these complaints on Garden Web when I e-mailed Reimer's. So they are FULLY AWARE of such complaints existing.

Reimer's also states that they ALWAYS REFUND or REPLACE seed shipments that didn't germinate. I can tell you first hand that they are laying. They only replaced 2 packets of the 5 packs of seed that arrived crushed. They NEVER replaced or refunded me on seeds that didn't germinate after I brought it to their attention.

I TOO WAS BANNED from purchasing seeds the following year when I thought I'd give them a second chance. And took a very long time and many complaints for them to credit my VISA account.

As for their eBay account, eBay buyers only have so many days to post feedback after winning an auction. Buyers may have tried germinating Reimer's garbage seeds well after the allotted time. Therefore making it impossible to leave feedback regarding germination.
Negative cactusman8
(10 reviews)
On Mar 2, 2003, cactusman8 San Marcos, TX (Zone 8b) wrote:

In spite of the enormous selection of pepper varieties available, which is a positive,I must report a problem with seed germination. Of 16 varieties ordered, 6 had very poor or no germination. Since conditions were identical, I suspect that the seed may be old. I contacted them to let them know what had happened, but their reply was somewhat terse and they proceeded to lecture me about how to germinate pepper seed. I've been starting my own pepper plants from seed for over 25 years and I feel confident in my procedures. They said germination tests would be run and I would be informed of the results. As of now, no reply.

Positive fbullock
(5 reviews)
On Jan 28, 2003, fbullock Colorado Springs, CO wrote:

Order was delivered quickly and had everything as ordered.
An extra package of seeds were included in the shipment.
Nice web site.

Positive Hickafric
(2 reviews)
On May 6, 2002, Hickafric wrote:

Reimer Seeds are great! With over 1,000 peppers/chilis & 250 varieties of tomato, there's SO much choice. The seeds arrived really quickly - I'm from the UK and it took around a week PLUS they sent two free packets of pepper seeds. Germination rate is high so far (some of the hotter chilis are taking a bit longer) - I couldn't be more pleased! Can't wait till next year.....

Positive Zonker_Dog
(7 reviews)
On Jan 30, 2002, Zonker_Dog Oklahoma City, OK (Zone 7a) wrote:

Reimer sells small packets of seeds, like Pepper Gal. The selection is fair, and they are adding varieties all the time. I ordered on-line and received an e-mail the next morning confirming the order. They sent another e-mail when the order was completed. I received the order in about a week. The order was complete with a complimentary package of fennel seeds. Pending starting the seeds I am pleased so far.

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