Comments regarding Baker Creek Heirloom Seed Co.

More than positive,they are the perfetct company for everyone who is concerned in biological diversity , in the safeguard of traditional heirloom and nature conservation !
Also they are very efficient in sending seeds and in managing orders,
also from Europe is a pleasure to buy from Baker Creek !
I will recommend them to my friends !

Angelo

I love this company! These are friendly, generous people who are really on top of their business. The germination rate on the seeds I've received from them over the last year has been excellent and all of the seeds were the right varieties. Recently I ordered several types of pepper, lettuce and tomato seeds, but they were out of one of them. The check they sent me as reimbursement was too high so I suggested they just send along a packet of a lettuce I'd forgotten to order and I'd send back the check. They told me to tear up the check and then not only did they rush the new lettuce seeds out to me but they also threw in two additional packets of other peppers (this is along with the free packet they seem to include with every order anyway). They will continue to be my first choice for seeds for a long time to come.

Baker Creek's Henderson's Ponderosa Pink was everything but Ponderosa Pink. I also received mediocre Brandywine seeds from them in the past. Sorry, never again.

I ordered in Jan. got a partial order in March. They were in a thin manilla envelope, no padding, several of the bean and squash seeds were broken. I waited for the rest of my order, finally in May I emailed and they said they didn't know what was wrong with the post office but I should get my seeds soon. I got them two days later. What was wrong with the post office is you cannot send a manilla envelope with several packs of seeds in it for $ .36! The post office sent it back to them. What kind of company doesn't even bother to weigh for postage? Also the free seeds did not germinate.

I have dealt with Baker creek for 3-4 years now. I can tell you they will continue to get my business and I will only buy from another company what I can't get from Baker creek. They have bent over backwards for me, always gotten my orders out to me incredibly fast, and even got me started in market gardening. I would also like to recomend there magazine for anyone who likes heirlooms and for those who don't, well all I can say is order a packet of Baker creek brandywine tomato seeds and you will be hooked. Thank you very much for all you have done for my garden Jere Gettle, you have my business.

We have used baker creek for 2 years now. we have made several orders. we mostly are very very estatic about all the varieties they carry. i absolutely love their romenesco costata squash! love all their squash and pepper varieties. we did have one incident where the seed didn't grow out to true description. so i wrote them and they sent me another packet in a regular envelope. all but 2 seeds were crushed. i wrote them again requesting a padded envelope. i received the seeds in a bigger envelope this time with a catalog enclosed. still some seeds were crushed. they also at that time enclosed a free packet of seeds i had not requested. i thought that was definitely a nice gesture. but still i would think that they would send their seeds out in a padded envelope. besides this one incident we are very very happy with them!

I was please with the prompt and personal service they gave. When I ordered online by card and they were out of stock on an item, they returned the money to me by check. I kept in touch by email and the informed me that they would be able to get more in from their grower later if I was interested. I was, and had seed in time to plant in the spring.

Great selection of seeds, colorful catalog and quick shipping. I am watching my garden grow as the seeds germinated beautifully. Will definately buy from again!

I placed my order online on a Sunday evening...by Thursday I had my order! Yes, they were sold out of 3 varieties I had wanted but that's what I get for waiting so late in the season. With these being rare heirloom seeds it isn't surprising that the seeds went fast :)
GREAT company! I'll order from them FIRST next season. Customer service was excellent...prices are very affordable and I LOVE the selection of rare seeds!!
And what a beautiful full color catalog with a TON of growing information!

The seeds came quickly, the plants are coming up beautifully, and they included a cool freebie too!

Placed order using there web site, received complete order in 6 days, all in good condition. Looks like a good place to "do business".

Seeds arrived quickly! I certainly wasn't expecting that with a late March order!! Tomatoes have 100% germination, and huckleberries are just starting to show, so can't give report on them, but I'm sure they are going to do just as good. I will definately be ordering again next year. One more comment - the Heirloom magazine is fantastic!!

Baker Creek Heirloom Seeds is very fast at replying to e-mailed questions. At one of the busiest times of the year for the seed companies (the month of April), my very large seed order was promptly and efficiently filled (4 days after I mailed it!), with ONLY ONE item unavailable and 4 items back-ordered! In all, it only took about 8 business days for my well-packed order to arrive (regular parcel post), and I should be receiving the remainder of my order very soon. I couldn't wait to leave a comment on how satisfied I am; at this time of year, I wasn't expecting to have all of the items available (with the exception of one which was limited quantity)! I can't wait to plant them!!!!!

[This comment is concerning my order experience, not my planting/growing experience as I haven't planted the seeds yet. But, according to their reputation, they have some of the best seeds around!] Highly recommended, they ONLY carry seeds that are non-hybrid & non-GMO, with many rare varieties available nowhere else!

I placed my first order with Baker Creek this year and within 3 days I had my order! Their catalog is impressive.. tons of melon, pepper, and tomatoe varieties. Tons of unique and cool stuff you don't see everyday. They also offer Asian and European heirlooms. Baker creek is a big advocate for heirloom seed and are against all Biotechnology/GMO foods.

More than helpful, giving that extra customer service that is so rare today. When I wanted to add another item to my order (which was shipped out within a few hours after they took it!), they shipped it out immediately and didn't even charge for the postage! These are real professionals who really know their stuff, but seem so homey that they could have a store in Mayberry. Great experience!!!

This is my FAVORITE Seed Catalogue of all!! I have purchased wonderful, really rare seeds from them for several years. Very good quality seeds, and good service. Fast shipping. Fabulous catalogue that has evolved over the years to get better and better.You won't find a better selection of open pollinated and untreated seeds anywhere.Tomato and eggplant selection is one of the best for fine heirlooms and rare foreign seeds. All my plants grew very well from their seed. Book prices were the best I found on those I purchased. My only complaint was that they were shipped in a plain manila envelope that came torn with slight damage to the books. Also seeds would be better if shipped in padded envelopes. This is the friendliest company , with the highest quality seeds, I have ever dealt with and I have purchased alot of seeds from many other companies over the years. I only wish I lived nearer to them so I could attend their great sounding Planting festival and Heirloom Garden shows.

Excellent ordering, prompt delivery and varieties I looked for long and hard. Will deal with them again!

I'm SOLD on Baker Creek. They made a simple mistake on quantity on my first order - they sent me a packet instead of 1/4 oz. of Black Krim Tomato Seed. I emailed them and they IMMEDIATELY emailed me back. To correct it they sent me ONE OUNCE of seed...that is around 8,000 seeds! I wrote them telling them I hoped they made a mistake on one of my orders again soon so I could get their fantastic customer service! Fast, Friendly, Customer Focused. I'm ordering from these folks again!

It is refreshing to see a company that has so many ,,heirlom plants effective ,seeds and quick shiping .
I beleive in more gardeners should reveiw there seeds it is
worth your time and money . My only comment is the lay out
of there catolog it is a little confusing at time's but
wonderful ,,products and people !

I ordered a variety of seeds from Baker Creek a few weeks ago, and mailed my order with a check. It seemed like I received my order the next day- it was incredibly fast. I love their catalog, my only complaint is that there are too many interesting varieties for me to plant them all! I really like that they give interesting and informative descriptions. I have spoken to them on the telephone, and they were quite courteous, and answered many questions I had about various cultivars. I couldn't be more pleased with them. If the seeds perform as well as the people do, then I have found a new favorite mail order company!

Baker Creek was wonderful to deal with. Yes, they were out of some of the seeds I wanted, but there are so many choices it wasn't hard to choose something else. And I too was impressed with the amount of seed in each package. Many companies give such small amounts that I've ended up with almost no plants after poor germination. Baker Creek's germination rates are great too. This is my second year ordering, and I expect I'll be impressed again.

Very Prompt. Order was delivered exactly as ordered with a free packet of seeds.

I ordered a very large selection of seeds from them. My order arrived promptly (within a week). They were out of one kind of seed and as soon as they got it in, I received it within a couple of days. Excellent prices, excellent service!

I snail mailed my order on January 11th(Saturday) and my order arrived on January 17th!!!!! Wow!!!!!! In all the years I have gardened I have never seen such a fast turnaround. One of the more than 20 items I ordered was, with my prior approval, substituted with a similar and more expensive item at no extra cost to me. I will recommend Bakers Creek to all of my gardening friends! Sue in Marietta Georgia

This was my second year ordering from them. Huge and interesting heirloom veggie selection--the eggplant section alone is amazing. Delivery has been quick, germination excellent. I only wish they'd be faster sending their catalogs--the online version was up for weeks this year before the paper version arrived.

This was my 2nd year ordering from Baker Creek Heirlooms. On both ocassions I ordered by phone. They were very nice and extremely friendly. I recieved my order promptly and it was well packaged. I like the fact that they carry seeds that no one else has at a fair price.

I ordered seeds and plants from Baker Creek last year, and was quite pleased. The selection of rare heirlooms is fantastic, their descriptions are excellent, the seeds grew well, I had very good yields, and their prices are reasonable.

I am hoping they sell plants again this year, as I was particularly pleased with the way the tomatoes I ordered performed.

I will be ordering a variety of seed from them for 2003.

I like the selection of rare seed varieties they have. They have good varieties. I think they are the only company in the U.S. that have the old varieties of seed. They have the largest selection of Eggplants,melons,watermelons and tomatoes I have ever seen. I like how they give you free seeds when you order from them.

I ordered from Baker last year for the first time — heirloom tomato and squash seeds — and I was pleased with both the promptness with which I received my order and the substitutions Baker sent for the cultivars they had sold out of by the time they received my order. I did have trouble germinating a few of their tomatoes, and others came up chlorotic initially, but I don't know if this was owing to a snafu with Baker's seed prepping or a snafu on my end. Definitely a company I will try again.

Although their catalog online is very attractive and well written, they are sold out of many varieties they list, and CUSTOMER SERVICE SUCKS!
They will not answer e-mails, they will not say when or if they ever expect to get seed in for many of the varieties.

If they have the seed in stock, they are probably okay to do business with, but they appear to be more flash than substance, and their exceedingly poor customer service is a warning...

Recently we had the pleasure of visiting the Baker Creek Heirloom Seed Store and farm in rural southwestern Missouri. First off, you should know this is a "mom and pop" family operation without the vast resources of a Park Seed Company! What an experience to browse the store and its seed bins of delight and suprise! We could tell Jere and his family put a tremendous amount of effort into the store. But what I really would like to do is thank everyone associated with Heirloom Seed's sponsorship of their recent Heirloom Garden Show. Imagine two days of presentations/lectures by nationally-known gardners and resource people, no entry fee, ample parking, great highway signage to the site, display booths, musicians, sales area and snack bar!!! Check with Heirloom Seeds to obtain details of next year's show - I think they all survived...but what an effort! Our drive from east-central Illinois was well worth it. Thanks for everything and best wishes!

I was pleased with the germination rates, everything is coming along quite well. Baker Creek had a good offering of reasonably priced hard to find seeds which was great. Plus they included a free pack of seeds with my order, which was nice, too.

I do think that they need to work on their customer service skills though. My order took an exceedingly long time to arrive and when I contacted the company to inquire their responses were terse and didn't even address my concerns.

Excellent to do business with! Ordered quite a bit of seeds which came in very expeditiously. In addition, this company added several other variety of seeds to my order as freebies! I highly recommend this company to all gardeners.

What a terrific selection...i purchased several seeds and not only did i receive these, but they sent along a freebie!! the melon seeds have popped up only after a few days in the ground....i'll be back again!!

Good, quick service and nice prices. All of my seeds have germinated and are doing great - can't wait for the summer crop. I will certainly be placing an order next year.

There were so many seeds to choose from, that I wasn't sure where to begin! My order came promptly. I did notice that a few packs of seeds were open and mixed in the large manilla enevelope, but I decided to sort through them and it should be interesting to see what is what. I also received a credit slip for a few items that were out of stock. For the size of the order I placed, two or three items being out of stock, seemed like nothing! I was impressed. I e-mailed Jere to let him know that I would like my credit amount placed back on my credit card. The very next day I recieved 2 emails telling me that my credit amount, plus a little extra (maybe for the open packs of seeds???) was credited to my card. I haven't had the chance to start germinating yet, maybe this weekend. It gets chilly up by the Canadian border so I don't want to push it! I'm very excited about these Heirloom seeds and I'm sure my order next time will be even bigger yet!

I recently had the pleasure of doing business with Jere of Baker Creek Heirloom Seed Co. I ordered a large number of seed packets, only a few of which were sold out. I plan to make a note of these varieties to order early next year....they must be particularly good!

I was very satisfied with the large number of seeds received in each packet, and have been extremely satisfied with my high germination rate.

I received a credit slip for a couple of packets that were sold out. A simple e-mail requesting a different packet was promptly replied to by Jere, stating that the packet would be sent to me ASAP with no additional shipping charge.

I ordered a hard copy catalog for myself and for my gardening friends because I am very satisfied with my experience with Baker Creek, and plan to order from them again.

Please know that I would not have taken the time to write this negitive comment had I not already tried to work out my complaint with baker rare seed company. A lenghthy e-mail was sent explaining the proplems we exsperenced apon recieving our order as well as some positive points . But their response was curt and only addressed one of our concerns bacause they new they were looking at heavy fines concerns First may I say they Have a lot of desireable seeds in their catalog both hard copy and on the web . unfortunately the ones that draw you to their sight are sold out eight of the sixteen seeds I logged on to purchase were sold out on the web site. one of the ones I ordered that was not sold out turned out to be sold out when I recieved my order . In its place I recieved a credit slip which is Illegle and subject to heavy fines from the credit card company used. They are required to refund back to the card this shows a certain underhanded way of doing bissiness requiring me to requist that it be applied back to my credit card. secoundly the seeds arrived in a ' thin ' manilla envelope with a fragile sticker that was stronger then the envelope it was of course riped halfway open and crumpled by the post office I nicely suggested they change to reinforced envelope and up the shipping cost five cents to this they made no reply. the seed packets themselves were sealed with a small strip of tape some "two" of them had come open and I dont how much seed I lost but some were floating around loose in manilla envelope which as I said was torn nearly in half. when I recieved my confirmation order e-mail It didnt show my order inventory I recieved seeds I didn't order in place of seeds that I had ordered. they then produced for me a "copy" of my odor. which did not match my handwritten one that I had made from their hard catalog Their may be some confusion here on my part because I continualy had to make alternate selection as they were seemingly always sold out. The old crocery store trick " big sign in window steak 50 cents apound then when you pull in their lot and find a parking place and walk through the rain to get some of this cheap steak they are always sold out even though the sign went up as you were driving by" also the seed catalog nomenclature doesnt correspond between catalogs or even the seed packets themselves some seed packets had machine printed sticky labels and were legible others were wriitten in scrathy pen and nearly illegible all in all Ive spent about nighty dollars on seed this season and of that I was only screwed out of Fourteen of them all by BAKER RARE SEED I hope they read this and realize that their are people that will take the time to warn their fellow gardeners of companies that are shoddely ran. thankyou for your time! Loren Rogers, Mossy Bottom Truck farm

Ordering was difficult only because of the choices! Best selection I have seen for heirloom and rare seeds. My order was processed quickly and accurately. Everything arrived in perfect condition just as I ordered it. Although I have not yet started all of my seed varieties (a little early for this far north) those I have germinated have had an excellent survival rate. This was a "test" order, next year my order will be MUCH larger!