Cheated by flower company

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hugeposiepatch Clearfield, PA(Zone 5a) Apr 27, 2004

Hi, In January of this year, I ordered some flowers over the internet. In April, I decided to cancel the order, I called the company and got an answering machine and left a message to cancel my order. The original price of the order was $13.38 but the company billed me for $73.38. My bank statement showed that this company has deposited $13.38 into my account. I called them to inform them that they still owe me $60 and they apologized and promised to refund the rest of my money but they haven't. Every time I call them I get an answering machine and I feel that they are screening my call.
They were only authorized to deduct the $13.38.
Since they took $73.38 from my account, is that theft?
What should I do?

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imzadi Jackson, SC(Zone 8a) Apr 27, 2004

i would call your credit card company and tell them. most of them will look into it for you.

yes it is theft and agianst the law. talk to your card company and then call a laywer and just see what they say. most of the time the credit card comapny will take care of it. good luck and so sorry this has happened. please let us know who this was so we dont get into trouble like this.

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motts1 south central, WI(Zone 5a) Apr 28, 2004

Agreeing with Imzadi; also may want to check with the Better Business Bureau.

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Ponditis Lincoln City, OR(Zone 9a) Apr 28, 2004

Be sure and post against this company in GardenWatchdog so the rest of us will know who to watch out for.

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hugeposiepatch Clearfield, PA(Zone 5a) Apr 28, 2004

I talked to the owner of this company last night and she said that it takes bt 2 to 3 days for one bank to transfer funds to another bank. I keep checking my account but the money is still not in there.

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hugeposiepatch Clearfield, PA(Zone 5a) Apr 28, 2004

Just to let everybody know--I checked my bank account at 9:00am this morning and my $60.00 is back. I am so glad that this is finally over!

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MistyMeadows Payneville, KY(Zone 7a) Apr 28, 2004

We'd still like to know the company....I don't want to do business with anyone that causes a hassle. Kathy

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springsong Brundidge, AL(Zone 8b) Apr 28, 2004

great to hear this! glad it worked out for you.

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