Help-Can't see photos when I click on them.

Hi All,
I am wondering if anyone can help me?

When I get the daily email from Dave's Garden I am not able to click and see any of the pictures nor can I see the Dave's Garden Logo in the right hand corner of the screen. There is an "x" there instead of a logo (I saw another post that spoke of the logo loading slowly or being blurry and I am assuming that a logo should be there on my screen).

I have a firewall on my PC since I have a broadband connection. Could that be the problem? I also run a program that stops pop-ups from happening, but I have all the settings turned off for the Dave's Garden web address so nothing should be blocked at this site.

Does anyone have any suggestions on what I can do to be able to see the larger photos?
Thanks,
Mike

The problem is in the "referer" field that your browser normally would send to a website. Some firewall and anti-virus software (for no good reason) disable the referers in your browser, and this can only be enabled through the firewall or anti-virus software.

In short, Dave's Garden and the Plants Database REQUIRE referers in order for you to view pictures. This is to protect the copyright on the images that our members upload in good faith to the site.

Referers are used to prevent thieves from stealing the images. It doesn't work 100%, but it's far more than any other site does.

Directions to enable referrers in Norton and Zone Alarm are shown below. If you
are using a different product, please consult your product's documentation to
enable the referrers.

Norton Internet Security

* Open Norton Internet Security.
* Click "Options".
* Click "Internet Security".
* Click the "Advanced Options" button.
* Click the "Privacy" tab.
* Change Referrer (under Browsing Privacy) to "Permit"
* Click "OK".
* Click "OK" again.
* Close Norton Internet Security and the pictures should show up.

Zone Alarm

* Open the Zone Alarm configuration panel by double clicking on the Zone
Alarm icon on the bottom right of your Windows Taskbar, or by opening
Zone Alarm from the "Start" and "Programs" menu.
* Select the "Privacy" menu on the left hand side.
* Click on the button labelled "Custom", in the "Cookie Control" section.
* Remove the tick from "Remove Private Header Information".
* Click "OK", then close the Zone Alarm configuration panel. The pictures
should work fine now.

Dave,

THANK YOU!!!

I just followed your suggestions for Norton and I can now see the larger versions of the pictures.
Thanks again,
Mike