can't renew subscription

south of Grand Rapid, MI(Zone 5a)

I have tried several times this morning to renew my subscription by credit card, but I can't. When I hit the "renew for a year" button, it says it cannot connect. What's the matter??? My time is running out....

sarv: Try going here: https://davesgarden.com/subscribe/index.php

dave

Let me know how it goes! You have three days left, and I'll happily extend you a few more days if you continue to have trouble. Thanks for your patience.

south of Grand Rapid, MI(Zone 5a)

Dave, still a no go here. I will keep trying... thanks Sue

sarv: You can phone the subscription in, if you wish. If you're unable to get the subscription to go through, E-mail me your phone number and I'll call you, get the particulars, and make it happen.

dave

Toadsuck, TX(Zone 7a)

Hate to tell you Dave, but it did mine the same way!! I finally decided to mail mine in, and I hope you get it in time. But then, whatever happens, happens.

"eyes"

Odd. Many many people are successfully subscribing through our credit card gateway. We had 18 subscriptions through the credit card gateway this week. 3 of those were today.

There must be some kind of odd bug in certain browsers or something. I'll have to take a look at it and see what's going on. In the meantime, this is why we have several options (check, paypal, etc).

(And eyes, you should never hate to have to tell me about problems on the site. I can't fix things if I don't know they're broken!)

Dave

south of Grand Rapid, MI(Zone 5a)

Waiting for your call Dave!!

Toadsuck, TX(Zone 7a)

Thanks, Dave!!

"eyes"

Saint Petersburg, FL(Zone 9b)



This message was edited Wednesday, Oct 16th 5:21 PM

south of Grand Rapid, MI(Zone 5a)

Thanks for calling Dave - Glad to be here for another year! Ss

No problemo. It was fun hearing your very Michigan accent (I'm from Wisconsin!)

dave

Toadsuck, TX(Zone 7a)

Thanks Dave, Trish, Go_Vols!!

"eyes"

Worked ok for me this morning.......was no problem at all.

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