can't access photos

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mwhit Tiffin, OH(Zone 6a) Aug 11, 2002

What am I doing wrong? When a post has an image attached I can't access it. All I get is a blank square with a littler square in it with a little red X in there. If I click on it it takes me to the "copyrighted image screen" but still no pic. I could always get them before. I always access the site through the Email newsletter and get the welcome message so I'm signed in I think. Thanks for any help. MW

Post #39445
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dave Aug 11, 2002

Hi mwhit,

The problem is in the "referer" field that your browser normally would send to a website. Some firewall and anti-virus software (for no good reason) disable the referers in your browser, and this can only be enabled through the firewall or anti-virus software.

In short, Dave's Garden and the Plants Database REQUIRE referers in order for you to view pictures. This is to protect the copyright on the images that our members upload in good faith to the site.

Referers are used to prevent thieves from stealing the images. It doesn't work 100%, but it's far more than any other site does.

Please consult the documentation for your firewall or anti-virus software to learn how to re-enable referers.

dave

Post #324286
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gardenwife Newark, OH(Zone 5b) Aug 11, 2002

Some e-mail programs, including Eudora, allow users to disable the downloading of HTML graphics as a precaution, too. Have you changed your e-mail settings lately?

Post #324296
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mwhit Tiffin, OH(Zone 6a) Aug 12, 2002

Dave and GW, Thanks for your input- I have recently installed Norton Internet security and Dave pinpointed the problem-Went to the website and found the "fix". It is so nice to have such smart friends!! Thanks again. MW

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