Comments regarding Hummingbird Farm

From Maine to Alaska in 4 day's..GREAT Clematis with the largest roots I have seen from a mail-order Company..KUDOS to Cindy and HUMMINGBIRD FARM

I ordered four clematis vines. They arrived well wrapped and with large roots. They do not come in plastic pots like others I have ordered. This is more environmentally friendly, but you need to be a little more careful when unwrapping them to not damage the roots.
Good experience.

My four plants arrived a few days after I ordered them well-packed and in excellent condition. Cindy was very kind and helpful in answering questions by email before I ordered. I highly recommend this company.

My first order with Hummingbird farm was placed this spring, my second order last weekend. Cindy's patience, friendliness and knowledge made the experience a pleasant one. The plants arrived in excellent condition within a week.
I was impressed with the quality of the plants especially their magnificent roots. I will be happy to order again from Hummingbird farm if I do not run out of space first in my garden.

Hummingbird Farm is FANTASTIC!!! We ordered 2 clematis this spring, 'Huvi' and 'Viola'. We recieved wonderfully healthy plants, which were expertly shipped and arrived in beautiful condition. Now, just a few months later, they are both covered in gorgeous flowers! Excellent customer service. We will definitely be ordering from them again next spring!

Healthy plant, shipped well.

Cindy talked me out of buying an additional clematis because she felt I wouldn't have enough room. That concern for the customer vs. the bottom line will lead back to Hummingbird Farm.

Thank you so much for the quick delivery. The 2 clematis were in excellent, healthy condition. Also, my question was answered promply. Can't ask for more! Thanks again.

I ordered two fancy leaf geraniums (Velma Cox and Elanos Pink with Silver Leaf Geranium) from Humming Bird Farm because this was the only place I could find them available. Plants arrived very quickly. However, as soon as I opened the box, I was disappointed because one of the plants was damaged (But Velma Cox was excellent condition). So I emailed this company and explained about damaged one. Amazingly, I got an email right away from Cindy and Brian Tibbetts and they said that they will send a replacement plant at once. As they promised, I got my new VERY healthy and beautiful Elanos Pink silver leaf geranium. I was truly impressed with this company. This spring, I ordered many geraniums from several geranium online stores and Humming Bird Farm was one of them. (Actually, I have never ordered any plants from online store before.) But not many places have such a excellent customer care like humming bird farm. By the way, I had to cut almost all leaves and stems of a Elanos geranium, since it was damaged. And I decided to keep it away anyway. Amazingly, three days later I cut stems and leaves, many new beautiful leaves came out from all nodes. ( I think that the first Elanos geranium that I recieved was also healthy one, but it was just damaged on the way… ) I will order more Velma Cox and contrast geraniums very soon from Humming Bird Farm. I can’t wait to get them. :-)

I ordered Clematis "Summer Snow" which arrived virtually overnight. The plant was carefully packaged with an extremely large, healthy root system and much top growth. They included very detailed planting instructions, Their website is a wealth of info. for clematis growers and gardening in general. I will definitely order from this company in the future as I am very pleased with the quality of the plants and the outstanding service.

The true measure of a company is not when everything works perfectly, but when you think it may not have gone right and how they respond to it. Even though priority mail usually takes 2-3 days once it's on its way, I still hadn't received my clematis order by Friday ...the fourth shipping day. I called Cindy and she was very responsive, looking up the tracking number and locating the shipment for me. From what she could see, she felt sure it would be delivered on Saturday and it was. She also assured me that the plants would be fine the added days it took to reach my state. I do wish the postal service could get something from Maine to Illinois in less than 5 days when shipped priority mail. The plants looked fabulous and were packed well. I will definitely order from this company again!

I ordered 2 Summer Snow clematis....the only place I could find them available! They arrived as promised, expertly packed, and with a very healthy root system. Included planting instructions were clear and complete. E-mail communication before ordering was quickly answered and handled in a personal and caring manner. Very impressed with Cindy and Brian's company. I'll be a repeat customer!

Cindy and Brian Tibbetts run a hands-on first-rate operation. Their clematis are the healthiest I've ever encountered.

Received 2 Viola clematis that were packed with obvious TLC and shipped as promised, very quickly. Plants are in excellent condition, have just ordered 2 more Rebeccas from them. Correspondence with Hummingbird Farm has been wonderful. I also subscribe to their newsletter.

I ordered 6 clematis plants from Hummingbird Farms and they arrived promptly, in good condition, and were very high quality plants. In addition, my email communications with them before purchasing were answered quickly and personally and in a very detailed manner. I believe they shipped the best mail-order plants I have ever received.