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Comments regarding Outsidepride.com

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38 positives
15 neutrals
41 negatives

Comments:

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RatingAuthorContent
Negative bubba007
(1 review)
On Aug 9, 2006, bubba007 Spring, TX wrote:

I live in The Woodlands Texas. I have ordered products from this company but NEVER again after the ridiculous email I received from them today concerning their stupid personal ideas!! That is NOT a way to gain or keep customers!! Keep your personal opinions to yourself and just maintain your garden business!!!! They lost lots of customers today.

Positive bbinnj
(21 reviews)
On Jul 30, 2006, bbinnj West Orange, NJ (Zone 6a) wrote:

We ordered the Lazy Man set of aerator, dethatcher, soil conditioner, and matching sprayer over the internet. We did not set up an account. The package arrived in a timely manner, and was well-packed. We're waiting for our heat-wave to die dwon to try out the products, then we'll report again on their effects.


On August 10th, 2006, bbinnj added the following:

JUST TO KEEP THE RECORD STRAIGHT: I have not as of today receive an e-mail from OP on any subject. I agree that a company or business mailing list should stick to BUSINESS. My private opinions on any subject are private, and I don't want to know those of people I enter into a professional or business relationship with at all.
Neutral vanzant2
(1 review)
On Jul 29, 2006, vanzant2 Granger, IN wrote:

I wanted to write and let you know that this was the first time I had placed an order with you. I was very pleased with the no hassles and very quick service! The ordering was a breeze to place and the packages came well packed and intact! I will not hesitate to place any future orders with you.



Note from the Garden Watchdog editors:


This comment was submitted from the same IP address as several other customer comments, and has been determined to have originated from the company representative. It is the stated policy of the Watchdog that companies can NOT submit customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
Neutral deborahgard
(1 review)
On Jul 20, 2006, deborahgard wrote:

This Combat Extreme grass seed is amazing. I had seeded earlier with a Scotts blend and that grass is dying out to brown spot. I patched all the holes and one large barren area with the C.E. and that grass is thriving! It is also moving into the areas where the old grass died through the rhizomatous action. Nice wide soft blades ( nice on the feet) and it creates a very thick turf; when you have two large energetic dogs, this is a major concern. The second best thing I LOVE about this grass seed is the very wide pH tolerance. You need to market this product as the "grass seed for dog lovers", because dog urine does not harm it. You would sell TONS of it. I am totally thrilled with this product. I can worry less about the lawn and concentrate more on my flower gardens! Thank you so much.



Note from the Garden Watchdog editors:


This comment was submitted from the same IP address as several other customer comments, and has been determined to have originated from the company representative. It is the stated policy of the Watchdog that companies can NOT submit customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
Negative deejal
(2 reviews)
On May 21, 2006, deejal Cincinnati, OH wrote:

I ordered their Combat Supreme grass seed at the end of fall 2005 and seeded my trouble spots in my yard. Unfortunately, a very eary and heavy frost set in and I thought most of the seed was doomed. However, much to my surprise, some seed germinated. I ordered more of the Combat Supreme grass seed and it arrived promptly. I explained to outside pride that I planted my seed too late in the year and they provided a 20% discount on my order. They are prompt to respond to emails and right now, everything is looking good!


On September 9th, 2006, deejal changed the rating from positive to negative and added the following:

The combat supreme grass is misleading. It took forever to germinate and then didn't do well at all. I was in contact with the email customer care department and they were helpful and provided some ideas but then they faded away. I cannot recommend this company anymore nor can I recommend combat supreme grass seed. it's just not that good as to what they make it sound to be. And, after reviewing my email, I cannot associate with a company that uses it's email list to spam customers with their political viewpoints.

I tried Combat Supreme at two locations, Cincinnati and Dayton, OH. Neither location did well and both locations had different types of terrain, sun, shade etc.

Neutral BH
(1 review)
On Apr 26, 2006, BH Salem, OR wrote:

Wow, I got my order very promptly with no problems. I used their phone service to place my order and the reps were very easy to work with. The prices were great as well. I would totally recommend Outsidepride to all my friends and neighbors.


On August 11th, 2006, BH added the following:

I have ordered from these guys several times now and love their products they always have given me great customer service and prices. I will continue to shop with them for years to come.

Note from the Garden Watchdog editors:


This comment was submitted from the same IP address as several other customer comments, and has been determined to have originated from the company representative. It is the stated policy of the Watchdog that companies can NOT submit customer feedback to inflate their own rating. The rating, originally positive, was changed from positive to neutral so that it would not affect the overall rating given by customers.
Positive nichelob_lite
(6 reviews)
On Feb 16, 2006, nichelob_lite North Highlands, CA wrote:

I purchased some fescue grass seed from outside pride and you know with seed you dont know what to expect. To my amazement it grew perfectly. Now if I could just keep the weeds out it would be a perfect lawn! So to say I am happy with what i got.

Negative ryang
(1 review)
On Aug 24, 2005, ryang Kearney, NE wrote:

I ordered Buffalo grass seed from Outside pride. I followed the same planting procedure and pre-germination technique that I had used with good success on seed from a different source. The seed from Outside pride did not germinate at all. NOT A SINGLE SEED GERMINATED. I contacted Outsidepride via e-mail detailing the planting and pre-germination, and asked for a refund or different seed. Their reply was rude, and they did not offer any suggestions as to what might have been the reason the seed did not germinate. I will not do business with them again.

Negative Bellingham
(8 reviews)
On Jun 30, 2005, Bellingham Bellingham, WA wrote:

I purchased a variety of seed in two seperate orders. I subsequently discovered that the prices I paid were about three times what I might have paid elsewhere. Almost nothing germinated out of about 150 dollars worth of seed, including some really, really easy stuff, like clover, yarrow, English daisy. I'm in Washington State, and the conditions were ideal for germination.


On June 1st, 2006, Bellingham added the following:

It's been almost a year since I wrote my original comments. I've received dozens of spam emails from this company, despite my opting out of their mailings via their website, and despite my use of spam filters (they change the headings with each new mailing to fool the filters).

So, on top of poor quality at a premium price, you can also expect to receive lots of unwanted solicitation if you choose to do business with this company.
On August 8th, 2006, Bellingham added the following:

Bad to worse.

I just received another email from Troy Hake, the owner of Outside Pride. It's rather long and rambling, but the essential message is that he is encouraging all his customers to join him in his Christian Crusade to stamp out homosexuality.

Lovely. First bad seeds, then spam, now lunatic, ranting, hate mail.

Negative lfngsng
(4 reviews)
On May 5, 2005, lfngsng Igo, CA wrote:

The seeds I purchased were expensive and had a VERY poor germination rate. I also had an unpleasant response from the "customer service rep" about what I felt was misrepresenting seed I received. The emails were rude and dismissive. I won't ever order from them again. There are too many good companies out there to bother with this one.

Negative frebitz
(8 reviews)
On Apr 12, 2005, frebitz Owings Mills, MD wrote:

I have had extraordinary luck with my on-line purchases except for the quality of the ground cover seed I got from this company. The germination rate was awful despite the seed being sown in tilled and fertilized beds where other plants were doing well.

Positive Debbie1950
(1 review)
On May 19, 2004, Debbie1950 Greeley, CO wrote:

Through no fault of Outsidepride.com my order was lost by the United States Postal Service. I had ordered the seeds on May 1, 2004 and so by May 10th it was apparent that there was something wrong. I e-mail Outsidepride.com and they immediately e-mailed me back that the U.S.Postal Services had the package but didn't know where it was. They gave me the tracking number as verification and they were right, the Postal Service had it somewhere, they just couldn't pin point where. I dealt with a pleasant gal named Bridget and she issued me an immediate credit and a verifcation credit number should I run into any further problems. To make a long story short, the seeds did arrive on May 17th. I e-mailed Bridget and told her I had recieved the seeds so they may want to cancel the credit. Bridget e-mailed back and said to please accept the seeds at 'no cost' since there had been such a delay in my order. I gotta say, I'm very impressed with this company and their customer service! I wouldn't hestitate at all about ordering from them again.

Negative MerryBeekeeper
(1 review)
On Aug 6, 2003, MerryBeekeeper wrote:

I am a beekeeper. I ordered borage seeds for a large garden area and enough Dutch White Clover to fill my lawn. (Inoculant for the clover as well.) I had very poor germination from the borage (3 plants) but I was willing to write that off to bad weather or birds. I was pleased with the germination that I saw on my yard. Unfortunately, as the lawn grew in it became obvious that what was growing was NOT Dutch White Clover. I have sent the company photos and asked for assistance. They assure me that I am mistaken and this plant is white clover. I have gotten a positive ID on the plant as being Common Lespediza, or Japanese Clover: not helpful when it comes to bees as it has only very inconspicuous flowers that are not good nectar producers. What bothers me more than losing a growing season and having to re-work this land is that the company persists in trying to tell me that this apple is an orange.

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