Those'Re Good Peoples!

woo. bad grammar was intention there... just in case anybody's wonderin'

Have you ever had one of those feelings? I love it when I visit certain stores, get the run-around, then go to another one, and I'm treated like a queen!

Had a flat yesterday on the truck. One store said, "It'll be an hour, and about $20 to fix it." Another one said, "About 45 minutes", then didn't charge me a cent to fix it.

That's just good business! There are still some good peoples left in the business world.

Yes, with the way things are with strong competition, stores closing, etc. Customer service is more important that ever.

Here in our small town, most places treat you like friends and family. I really like it.

My dh said just today he knows why ppl must have been friendlier in the "good ol days" is because they didn't have AC + TV! You realize this is true again during times of disaster (like a hurricane!) and neighbors are all of a sudden getting to know each other out in the yard.

You got something there. Everyone is in their safe little bubble. If we were turtles, we would get no where.

Boy,you got lucky finding them good folks. I locked my keys in my car at the tractor supply store one day. There was a locksmith just across the parking lot(same parking lot...he didn't have to cross a street)...he DROVE over to my car,popped the lock then charged me $40.00. I wouldn't have mind paying but he was right THERE for goodness sake...FORTY BUCKS!!!! to drive when he could have walk...$20-25 bucks was what I was expecting.

OMG! Some people! I can't believe he did that to you, Bigred. I locked my keys in my car once about 70 miles from home. I had my DD with me. She was about 2, I think. I called a locksmith and he was there in maybe 2 minutes. Popped the lock and left. As he was leaving, I asked how much. He said, "Nothing. I hate to see kids left out in the cold." I stood there with my mouth open as he drove away.

Hate to tell ya all this, but $45 is a reasonable price to unlock a vehicle. Around here locksmiths usually charge more than that.

When I worked for a towing company they normally did not charge when little ones had locked themself into a vehicle, or if their parents accidentally locked them in & the keys in the vehicle.

yeah, really.. only $45?! It was nearly $100 the few times I locked myself out of my house or car in SC.

The solution? Give a spare to a friend... :) Much cheaper than a locksmith.

I do appreciate good sales clerks. We have a new R.E.I. store here. It just opened a few days ago but all the people who work there seem friendly and helpful. If you need a price on something that isn't marked they go and find out and come right back! I hope it lasts! With the economy being what it is you would think good service would be the norm, not the exception. I worked in retail for many years and I know it is hard work. Also hard work to own a small business. The small optical place I go to is super good about fixing glasses for free and spending time to get the prescription right. One of the big mall optical places, I won't name names, hardly can stand to say "hello" to you and messes up the order as often as not.

Many years ago my dear MIL was visiting us and we noticed one of her tires was low on air and my DH found a nail in it. He told us to take her car up to a place called Discount Tire that is within a mile. We told them about the nail. They ushered us into a waiting area, offered us coffee ... within about 30 minutes they came out and said they removed the nail and we were good to go! My MIL walked up to the register to pay and he said, "No maam, there's no charge." We both were a bit dumbfounded and said "Why is there no charge when you removed a nail and repaired the tire." He just smiled and said "That's what we do."

Needless to say, we have been doing business with that company ever since.

That is good customer service. See how a little thing can make a huge difference?

Hey, I went into Wally world the other day and the greeter didn't even look at me. (with no one else around) Must be a tough job.

Aaaah ... Wally World. Another story indeed. I have heard the pay and benefits are not great.

We have three Wal-Mart Supercenters within a 10 miles of us and I've been in all of them many, many times. Some of the employees I've come into contact with are extremely nice while others are totally opposite, don't seem happy at all and don't seem to want to be helpful.

My favorite Wal-Mart has the sweetest, nicest greeter at the Garden Center entrance! He is a man who has been through so much in the past few years. He and his wife were in a horrific car accident in 1999 (hit by a drunk driver going 70 mph on a city street.) Mr Crosby spent a long, long time in the hospital. It is a miracle he and his wife survived at all. He now does speaking engagements at local high schools and colleges talking about their experience and educating youth about driving while under the influence.

Even after all he's been through, he is still one of the most pleasant people I've ever encountered, Always a smile and howdy do, and then "Thank you for Shopping at Wal-Mart". It's my favorite Wal-Mart, and he is one of the main reasons I enjoy shopping there. I always enter through the garden department even if I am not going for plants or garden supplies. It is just such a joy to see someone who is so happy to be alive.

Here's the story that appeared in our newspaper in case anyone would like to read it: http://www.news-journalonline.com/special/snapshots/2007/120307.htm

We have Discount Tires here, too, Plantladylyn. We have been doing business with them for many years. When I bought my truck in 2006, I got the road hazard package on those tires with them, even though I didn't buy them there. NEVER will I go elsewhere.

My husband bought new tires for my car last year and he got them there. His truck is new so he doesn't need tires but when the time comes I know that is where he will go. It makes sense doing business with companies that know their stuff and treat customers in such a great manner. So many dont' know the meaning of "Customer Service" anymore!

Years ago I was on my lunch break and going through a fast food drive through. When I paid, the guy gave me back a dollar too much in change. I told him the total of the order and showed him how much change he gave me and he didn't understand. He called the manager to the window and I tried to tell her ... my total came to i.e. $6.54, I gave him $10.00 and he gave me $4.46 back so I owe you a dollar. She began checking the machine - I guess where he punched in the order, and said she was confused. I explained again ...still she was confused. So, I took out a piece of paper and pen and showed them in writing $10.00 minus $6.54 = $3.46 and he gave me back $4.46. The young man got a bit rude and I said, I am an honest person and just trying to let you know you gave me too much money and your register is going to be short at the end of the day. They just didn't get it ... never would take the dollar back!

Now, I never went to college so have no higher education, but I did learn basic math in elementary school and was taught how to count back change in the first job I ever had. I have heard at a lot of establishments if your register comes up short when you cash out, it is deducted from your paycheck ... if that's the case, you'd think people would be a bit more carefully in handling money.

Don't even get me started on that issue! LOL So many don't know the basics.

I had a bank clerk make my deposit $30 more than it was! I have to admit I had to think for a few minutes before I went back and told her. She was glad I did. l.o.l. How many times do you get the wrong change at a store? I try to remember to count and check the receipt immediately. Of course, any one can make a mistake. It does seem to happen fairly often, though. Good story, Plantlady!

I always try to check too. I remember a time back in the early 70's and I wasn't so astute. My husband and I and some friends were at a seafood festival and open air craft fair one weekend. The place was packed with huge crowds of people and many, many booths and vendors. I remember buying something for a couple of bucks and paying with a $20 bill. Walked away, purse over my shoulder, bags in both hands and still had the change in my hand. Within a very few minutes I realized I was shorted $10! I walked back over to the booth and they said no, they were sure they gave me the correct change. I was young (er) then ^_^ and didn't push it, but sure learned a lesson.

What a timely thread, as all of you know Ike came calling a week or so back and since we live on the coast we prepped and stocked like busy lill bee's, I thought I had done such a good job...only problem was I didn't have enough supplies for my insulin pump and didn't find out until AFTER the fact. I was so floored that I hadn't checked ALL the supplies and was kicking myself in the fanny for being so stupid. I called the company (medtronics) to see if we could get some overnighted or something only to find that no company was delivering to our area yet. Well I was facing having to start back taking 8 shots a day and was NOT a happy camper when the CS rep put me on hold. She came back several long minutes later to tell me she had found one of the field reps that could drive and meet me to deliver supplies. This went way beyond what could have been expected and she was so sweet to go that extra mile as was the field rep who drove to meet me, even though he too had been hit by the hurricane. You tell me how many companies and people would still go to this length for a customer these days?

That is a really good story! Thanks. Hope you have recovered from Ike.