ANSWERED: How does one post a Grievance

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FishMang Grant Valkaria, FL(Zone 9b) Aug 08, 2010

How does one post a complaint against a vendor, who knowingly sent the wrong plant, and now will not make good. Two years ago, I ordered an expensive juvenile tropical plant (Giant Miracle Fruit, S. subcordatum) from Top Tropicals on Florida's West Coast. They sent me a much less expensive plant(Miracle Fruit, S. dulcificum). I sent a leave & flower to the U of Fl for identification and it confirmed what I suspected, I'd been duped! First they said send the plant back. My reply was ripping the plant up and returning it would do neither of us any good. I said all I wanted was a refund of the difference between the rare, expensive plant for the one they sent. Two more emails have gone unanswered. I'm sure I'm not the only one that was hoodwinked by this company!

9/4/2010
This question was answered here:
http://davesgarden.com/guides/articles/view/2978/

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