Comments regarding S&W Greenhouse

I would like to advise anyone thinking of buying roses or anything from S&W to get ready to be amazed! This is my second season ordering from Jeff Smith and the fine folks at S&W. I live in Iowa where we have rough winters..but these plants are real hardy and blooming, and I will be enjoying them for many seasons to come. I had AWARD WINNING roses the first season!!!!I found Jeff to be smart, helpful and just down right nice to talk to.He puts out great roses and he takes the time to make sure the customer is happy ....and I have been so happy I have even sent roses to a friend .....If you want the best Quality roses S&W is the ONLY place to shop online, trust me I have tried them all.This company is outstanding in their field!!

I ordered four roses from these guys and, as the comments said, they were gorgeous. The problem started when I planted them. Three of them went well, the fourth, when I cut the pot off it and lifted it free, the soil around the roots collapsed. Okay, it happens. I planted the rose anyway, watered it and watched it. Some days later I noticed all its new growth was withered. I wrote the greenhouse asking for advice. It's been two weeks and I haven't heard a word. To me, the measure of a business's service isn't what they do when everything goes right, it's what they do when something goes wrong. S&W Greenhouses failed that test.

I had to phone SW to change my c.card # (on my reserved order) as It had been changed by the bank. The guy there was talking to me in the middle of an awful storm (I could hear it) from the greenhouse and they still got my order right. Like others I have never before received such beautiful roses (Love & Fabulous) packed so well and the Love with a gorgeous 4" bloom. They are #1 in my book!

S&W Greenhouse, Is a great place to shop! I just received my rose order today (May-7th- 2003) delivered right to my door. The way these roses were boxed, was incrediable. Not one was damaged. The size also was amazing. I think this company gets a 10-plus here. I am definately going to do business with them again. I am looking forward to planting my Elina rose. Timeless, Bronze Star, Granada and Brigadoon.

ABSOLUTELY GORGEOUS! The rose was HUGE and BEAUTIFUL! I will only buy roses from them from now on. I also recieved 3 lovely clematis that were very large too! VERY happy!

I ordered 2 roses and fungicide from S&W on March 26, 2003. It is now April 28 and the plants should have been shipped to me already. However I have not heard from them, even though I have emailed them twice.

I second that oppinion of SW Greenhouse. I just ordered with them on the phone because I don't use credit cards and they were more then willing to hold my roses till the money order gets there! 2 thumbs up for that! They only had like 4 left of one of the roses I wanted and I knew I would never be able to send a money order in time to get one. They were very nice on the phone and can't wait till the end of feb to get my bareroot order!

S&W Greenhouse would receive a 10+ if experiences were rated on a scale.

I have *never* had such wonderful service and received such wonderful roses by mail order before!

The customer service is like non other... Jeff and the staff at S&W are kind, willing to answer any questions and the communication via email or phone is always prompt and reliable.

Within 3 days of placing my order, the most beautiful roses appeared at my door. They were at least two feet tall and almost as wide with incredibly healthy foliage. Packaging and shipping was superb! I have since ordered more roses from them and each order has been as good or better than the first. From what I have read on Rose forums, this is typical with S&W.

I highly recommend S&W to anyone looking for a wonderful experience and wonderful grafted, potted roses.