Comments regarding Heirloom Roses

I have been reading the comments about Heirloom Old Garden Roses. I would just like to say that I ordered from them the last two years and have been very happy with my roses. My David Austins and Bourbons that I ordered this year arrived in great shape on time as promised and even had blooms! They are growing with great vigor and the bloom frequency has been far more than I expected for first year own-roots. I hope that everyone else who does business with them will have the same positive experiences I have. I have found them to always be very courteous and polite.

I live fairly near St. Paul, so I've bought roses from HOGR both in person and via mail, and have never had anything but satisfaction. They freely replaced a rose that was eaten by a dog; I had to wait a year and a half for 3 Dublin Bay because they became very popular just when I ordered them, and I had forgotten about the order when they arrived. If you want slick customer service, go to a big nursery owned by a holding company in Japan (like J & P), if you want a family-owned, honest nursery, go to Heirloom. Also, yes, the roses are very small when you first receive them, but the important thing is not how the leaves look, but if the roots are developed. These are own-root roses, and they're a year old, and not grafted on a two year old root stock...I've planted over 100 roses from Heirloom, and have only lost the one to the dog.