Comments regarding Edible Landscaping

Found their site looking for lingonberries; ordered them and lemongrass and some wintergreen plants. Got the lemon grass and wintergreen, they are fine, received a hand written slip that the lingonberries are out and "will ship asap". When I went to their site, the lingonberries say they are out until September. I emailed them 5/20 to ask if they could let me know when my plants would be available, as I did not want to wait until September and would look elsewhere if they would not have them until then. Still have not heard. Emailed again today, will update if/when I hear back.

I ordered 3 Kiwi plants, got an email giving me a shipping date range, then 10 days later when they didn't show up, I called, was told that someone would check and get back to me. This did not happen. When I called to find out what the story was, I was told they were out of stock. This would not have been a problem but I could have sourced them elsewhere-and now they are hard to find. If this transaction had worked out I had planned to buy some feijoas and possibly some other things.

Recently placed an order, their customer service is great, but the shipping charges are alittle high compared to others. Overall can't wait till the plants arrive.

I ordered 3 raspberry plants and a medlar tree. The plants were packed very well and arrived in excellent condition. They even upgraded the size of the raspberries I ordered. The information sent with the order was very helpful and informative. I'll definitely order from them again.

I ordered 3 Blueberry plants and 2 fig plants from Edible Landscaping this year. The individuals that I spoke with before I ordered and when I actually ordered could not have been more pleasant to deal with.They were willing to discuss the survivability of certain varieties that I was thinking about planting, and the young lady who took my order was willing to discuss the flavor profiles of the fig plants they carried to help me decide which ones I actually wanted to order. The potted plants arrived well packed and were in wonderful shape with little or no breakage. I look forward to ordering from this company again.

I ordered from them based on a recommendation from a fellow gardener. My plants arrived last week as promised and I was very pleased with how healthy they looked, their nice size and the careful way they were packed.

Wow! That was fast!! I ordered a red currant bush and Surround spray last week, and it arrived today. The bush is extremely healthy looking, almost 2 years old (1 gallon), and it was packaged with great care. The Surround spray is hard to find, and it was reasonably priced at Edible Landscaping, and shipping charges were not exorbitant either. They were very nice to speak with on the phone too. I definitely hope to do business with them again. :)

I've ordered about 5 times from Edible Landscaping. Each time the order arrived promptly and I've been impressed with the plants. Only once did I get a call asking if I was OK with a substitute because something wasn't available and ironically I wanted the substitute more - it just wasn't on the website. I've called and added to an order at the last minute too and all was handled extremely well. All plants have arrived in great packaging and good condition. I'll order from them again.

I just got my order today and I only ordered last week! And I'm so excited because I finally got my Flying Dragon citrus tree!!! It's been on my list for awhile now. Very nice package, though a little hard to remove all that tape around the pot. I had ordered two other plants as well, a cranberry and sweet bay laurel, both packaged similarly and all with plenty of dirt. And I was kinda surprised as to the size of the plants, definitely larger than I was expecting to get. I'm not sure if I'll order again just because they don't have else on my list, but I definetly would they did.

We ordered 3 persimmon trees and a couple of dwarf pomegranate. They were nicely packaged but one of the persimmon trees was basically a stick in dirt...no roots, nothing. My husband called and they sent a replacement almost immediately. I don't recall the details, but it seems that something was wrong with the replacement so my husband made another call. At that point, if I were an Edible Landscaping employee, I would have been reluctant to send YET another replacement, but they promised to do so in a couple weeks. A little over a week later one was mailed and everything is great. I commend them on their pleasantness and trusting that we weren't making up stories (although we would have sent digital pictures if necessary!). We'll definitely order from them again in the future...although they might prefer that we NOT do that! :-)

Best part of order is it was canceled! Ordered fruit trees that were advertised online and order was confirmed about 24 hours later. Didn't think much more about it till I received an email from them 2 days after that advising me they would not be fill the order for a week or 2 perhaps till May. Order was placed early April. That in itself would not have been exceptional but they also stated they would not guarantee the price of the plants and advised they would probably charge the credit card right away.... anyone who doesn't know better than to allow a company to do the later deserves to be taken. The seller would seem to be having the customer pay ahead and they in turn order from somewhere else? You're not allowed to charge a product until you ship and if you can't set a fixed price with a customer perhaps you need to quit selling. I for certain won't bother with this "merchant" again.

I ordered a coffee plant as a Christmas present for my husband. Unfortunately, their website was down, but they responded quickly to my email with a phone number to call. The csr was very helpful, and I received my order in 1 week for the regular shipping charge, which was impressive, given it was the week before Christmas. I was also impressed by how carefully packaged the plant was, and how healthy it looked. I'm not sure how it will fare as a houseplant, but if it doesn't thrive, it was through no fault of the company. I'm looking forward to ordering some more plants in the spring.

I am pleased with this company's products and customer service. I ordered four blueberries earlier in the year, and they arrived in good shape. I just ordered and received Tristar strawberries in four inch pots. The plants were robust and well-rooted. Good customer service on the phone. Will order again from this company!

Great selection of products and information. I am so excited to have found some items like cranberries that I can experiment with. The care with which they pack everything is impressive, especially compared to other online vendors. At first I was concerned about the size of the plants because they seemed small; however, I know that the root system of a plant is exponentially much more important than anything you can see above ground, and the roots were all healthy and well developed when I planted.
I was disappointed slightly w/ their customer service. I emailed a question and did not get a response for quite some time; so, I called instead. It took a few days to finally get someone (since my message had not been returned, either), but once I did the woman whom I spoke w/ was helpful and I placed my entire order over the phone.
They did have a product (Goji berry) that I found a post about on their forum, and when I called they confirmed. I thought it might be dead when it arrived...very few leaves at all...but it has since done incredibly well -- that speaks to me to the health and care of the plant to establish great root systems that can overcome dropped foliage, shipping, etc.
Part of my order was backordered, and it took a month or so to get here -- but the second shipment just arrived today and I am satisfied. Another portion was just cancelled w/ an 'order again next year--out of stock' message; although disappointed, I certainly understand and appreciate the time they took to write me a note to explain the situation.
Overall, I am satisfied and will consider them for future purchases, especially because of their niche.

I have paced three orders with Edible Landscaping. One was for two Asian Pear trees. On was the pollinator for the other. They arrived in the same box with the root balls at each end. The box was bent and badly damaged when it arrived. I was afraid to open it for fear that they were badly damaged. There was some damage to a couple of small branches on both trees but not to bad and much better than I feared they would be. When I ordered them I was told they were both ready to bloom. However after one year only one tree has bloomed and the other has not bloomed to pollinate it so I have two trees and no fruit.

I also purchased 6 blueberry bushes/plants. Each were a bit straggly and had only a few canes. They all arrived bare root with few leaves which was normal for the time of year I ordered but not having grown blueberries before I was not aware of this. All of the plants/bushes survived and even survived our last two Arizona summers and produced blueberries. Since my purchase I have purchased bushes from another vendor and they arrived with many canes and a great deal more roots and I was hoping for more berries. However I found the bushes from Edible Landscaping to be more vigorous and more able to tolerate our hot summers so I am somewhat happy with this purchase.

I ordered a Pakistani Mulberry Tree that they were expecting to receive within two weeks. To be fare they said I could just keep calling back instead of placing an order but I was worried someone else would get the tree I have been looking for so I placed the order and I waited. Months went by and they never got any in stock in the size I had ordered. I was told that I was not charged but so many months had passed I was not sure of the fact. I tried to purchase this tree again when they said it would be in stock months later but no stock arrived. I assume this Pakistani Mulberry Tree fiasco is really mostly my fault and the fault of their supplier who likely kept telling them the tree would be on the next truck. They are a well established business so if they say I did not pay I guess I did not though I did give them my payment information I accept their answer.

Many of the items they stock are very hard to find elsewhere and while I cannot say that I am very pleased with them thus far I will more than likely buy plants and trees from them again because they will more than likely have what I want even when no one else does. In fact I hope to purchase Asparagus, Strawberry and Blackberry plants from them in 08.

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Your order for the pears was placed in February this year 07. Michael probably did say the 2 plants should bloom this year. The 7 gallon we put to a bag and shipped for a 3 gallon price probably did bloom. The 3 gallon is most likely the one that didn't bloom. It should next year, pending no frost etc... This is the first I have heard of a damaged package. There was no call to us to let us know. We should always be notified if a package comes in damaged.

Not sure where the blueberries came in at, there is no order under your name for blueberries. But am glad they did well.

Your order for the Pakistan mulberry was also placed in February, when the plant was still not available by March 5, we received notice on 3/19 to cancel since your evening temps were already above 100. You are right, we do have to depend on suppliers for some of our inventory. When at the last minute they don't ship we usually have no other option. Not many people do what we do, which is why we now have 2 grafters to produce our own stock. It is working well but it is a process and we are still at the mercy of mother nature.

Your order for the pears was placed in February this year 07. Michael probably did say the 2 plants should bloom this year. The 7 gallon we put to a bag and shipped for a 3 gallon price probably did bloom. The 3 gallon is most likely the one that didn't bloom. It should next year, pending no frost etc... This is the first I have heard of a damaged package. There was no call to us to let us know. We should always be notified if a package comes in damaged.

Not sure where the blueberries came in at, there is no order under your name for blueberries. But am glad they did well.

Your order for the Pakistan mulberry was also placed in February, when the plant was still not available by March 5, we received notice on 3/19 to cancel since your evening temps were already above 100. You are right, we do have to depend on suppliers for some of our inventory. When at the last minute they don't ship we usually have no other option. Not many people do what we do, which is why we now have 2 grafters to produce our own stock. It is working well but it is a process and we are still at the mercy of mother nature.
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I ordered a grafted PawPaw, 'Mango', and a native strawberry plant. Both arrived in excellent condition, and the pawpaw has already grown 2 feet in it's first growing season. Great selection of fruiting plants.

Ordering and shipping were no problem.

I highly recommend this company to others.

They charge high prices for the (sometimes very poor quality) plants and for shipping. One prepaid order was never delivered and for another one, which I never got, they sent me an invoice.

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Strange you had 17 orders. There was only 1 order you complained about and it was scion wood that we can only guess customs destroyed. We were not contacted."

Just received our order of a fig tree and wintergreen plants. The plants arrived when promised. The package was prepared with care and the plant material arrived in excellent condition. We were impressed by the quality of the plants!

Yesterday, I recieved two Blueberry plants that were in excellent condition. The packing was perfect and the plants looked like they were just transplanted that moment. All this and they were in transit for three days. The berries were larger than I anticipated. Prior to this order I ordered and recieved a Persimmons tree which was also larger than I expected and also in excellent condition. They are, as far as I am concerned, the best that I have ever done business with pertaining to live plants and I shall continue to do so....

ordered 2 kiwi plants in early april. was told would ship at end of april. called in early may was told would ship on May 14. called on may 17th to see if plant had shipped, was initially given an evasive answer- when i pressed for an answer was told product had not shipped and would ship next week. At that point i asked to cancel order.
looking back at other negative reviews, delays in shipping seem to be a common issue.

I ordered an Issai kiwi, 3 gallon size, and twelve 4 1/2" potted asparagus plants. They arrived well packed and in good condition. The kiwi is especially nice.

The asparagus plants are small seedlings - I should have read the description more closely. However, for plants in 4 1/2" pots I really expected them to be larger. These would have been more appropriate in the smaller 2 1/2" pots. Personally, I suspect that all the asparagus plants are alike, and you get them in the pot you ordered, as ordering the larger pots does not seem to get larger plants. This was a disappointment.

Whether I will order again from them, I do not know. If they have something I cannot get elsewhere, maybe.

Excellent - great communication - fast shipping, great looking plants!

Ordered a sweet pomegranate from this company in Feb. and I recieved it the week of April 16. It was cold when I ordered and they just said they start shipping in the beginning of April which is fine. Plant it's self was decent size I wouldn't say big. Packaging was great, tall cardboard box with the pot firmly held in. Top of the pot was all taped up which held the soil in and the plant was staked up by two poles.

Condition of the plant was perfect. The soil was moist and loose and the roots were the best I have seen on a plant I've bought. For that matter better than what I've grown myself. LOL.

I saw a few people on here that had a problem with shipping dates. I wouldn't like it if i ordered a plant and I wasn't told that it was unavailble for the near future. On the other hand some times this stuff just takes time, you need to relax. I bought a couple of exotic hibiscus in Feb. and the company said they started shipping in the beginning of April. Last week I e-mailed them saying I know it's been cold but I would like to get an idea when my plants were showing up and I haven't heard from them yet. Two days later they simply said the cold is slowing down the plants and they don't ship them till they were up to their specs. I'm slated for May 21 shipping and I'm fine with that. I'm after a less then common hibiscus and I don't want them to rush things because " I have to have them planted by ..." . I care more about what exactly I'm getting then when exactly it shows up, within reason.

In May of 2006, I placed an order (copied below) for some asparagus, blueberries and raspberries. I also ordered some blueberries and raspberries from another popular mail order company (Stark Bros.)

First of all, I emailed back and forth half a dozen times with questions before placing the order. I was pleased with their responses and speed.

When the plants arrived, I was amazed at their size and health. Now, I had already received the other companies plants and they seemed fine - until I received the plants from Edible Landscaping. These were far superior.

They all grew wonderfully last year. I'm a big fan of Edible Landscaping and would highly recommend them.


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3 Jersey Knight - Asparagus Size: 4 1/2inch pot - $3
2 Sunshine Blue Blueberry Size: Quart - $10
1 Heritage Red Fall Raspberry Size: 4.5 - $7
1 Caroline - Raspberry Size: 4.5 - $7
1 Anne - Raspberry Size: 4.5 - $7
1 Jewel Black Raspberry Size: 4.5 - $7


Totals Sub Total : $57.00
Shipping Type : Total Cost
Shipping : $11.40
Tax : $0.00
Total : $68.40

I ordered 2 female fuzzy kiwi and 1 male kiwi on March 7th, 2006. I received an email confirmation for my order stating shipment would be the week of May 1st. The week of May 1st had passed and I received nothing. I notified them by email and got a response I would receive my order the next week with the exception of the male kiwi. The male kiwi was to be shipped at a later date, the week of June 26. I replied and asked if it could be shipped any time sooner as it would be very hot that time of year and difficult to get a small plant established in the middle of the summer. They stated it wasn't possible. I expressed my displeasure with their reply, as I had ordered in March and the website stated the plants I ordered were available at that time. I specifically ordered early to avoid this kind of situation and stated so to them. The week of June 26 had passed and I did not receive the male kiwi. I notified them once again by email that shipment was late. They replied the plants are not ready and have rescheduled shipment for the week of August 7th. I am dissappointed with their failure to deliver in a timely manner and my having to remind them of my "re-scheduled delivery dates". I was hoping to have fruit next year, but I am skeptical now, not knowing when I will receive my pollinator and if it will be here in time to mature enough to pollinate my females next year. Hopefully, they will make good their promises. I will certainly follow up with the outcome. I will say the plants I did receive were healthy. If it wasn't for the delayed shipments, I would not hesitate to do business with them in the future. I shall see what the future brings.

Very early on in the season I ordered two Rosemary plants from this company. They shipped them for me despite the fact that almost no other company was shipping plants at that time. The plants were much bigger than I expected, extremely well packaged and in excellent condition. Despite their e-mail communication being non-existent, I would definitely order from them again.

I will thrilled to find a company that ships larger plants, so I placed 2 sizable orders (3, 5 gal trees & 3 shrubs-- over $200) with them. I ordered EARLY so as not to be sold out. I called 3 times to ask when my tree order was going out and was promised certain dates. Yesterday I got 1 single tree, and a note that the other 2 trees were backordered for shipment IN THE FALL. Whether purposeful or not, I was misled . Of course now its the end of MAY, and every decent sized nut tree from Canada to Florida is sold out. When I contacted the company, I got a "I dont know who you spoke to" comment (its not like this is a big operation! And my last call to them was just DAYS ago!). Not so much as an apology or a conciliatory comment. This company is short on customer service and accurate information, so dont get your hopes up that you will get what your ordered, when promised. I cancelled my fall backorder with them, and will be spending my money elsewhere.

I just received my first order from Edible Landscaping, and I am very happy with the plants and the service. I received an email notification that they were shipping with a link to the UPS tracking website.Two of the plants I ordered are backordered, and I received a note explaining this and estimated ship dates for the backordered plants. In addition, they are delaying shipment of a persimmon because they feel it is too small. The plants I did receive are healthy, generously sized and packaged for shipping better than any mail order plants I have ever seen. Included with the plants were individuaI care guides for each type of plant I ordered, not just a generic booklet like most places send. I wish there was a rating better than positive, because this place really deserves it. I'm already planning my next order.

This year marks the first time I have ordered from Edible Landscaping. I really like the forum section of the website where the owner and employees answer questions. I started out with just one plant, but I quickly added another couple, each one a plant unavailable elsewhere. My order included two plants in quart containers and a one gallon plant. Two of the plants have already been shipped, one of them was supposed to be a quart sized plant but was substituted by a gallon sized at no additional cost! (Thank you for that btw). An estimated shipping date was also sent for the plant that was unavailable at the time.

I received an email telling me the plants had been shipped. The packing was excellent and the upgrade at no additional cost shows a dedication to their customers. I have no doubnt that Edible Landscaping will be among the first sources I look to for unusual edibles in the future. I will post a follow-up to this posting when the second part of my shipment arrives.

I've made several purchases from Edible Landscaping. All the plants were high quality, carefully packed, and arrived in good condition. The few that didn't survive were replaced quickly and with no questions asked. Their customer service has always been friendly, sensible, and efficient.

My experience was very positive. I ordered and received a Kiowa blackberry. It was shipped promptly and packed well. I ordered a 1 gallon and I guess they were out of the 1 gallon size and sent a 3 gallon. No extra charge for the larger plant or the shipping. The other great thing was the shipping cost. They sent a 3 gallon plant in pot with soil for less than I have paid for shipping a bare root plant in the past from other nurseries. I like potted plants better than bare root for the obvious reasons, less transplant shock, ships better, etc.
I will definitely be ordering from them again.

I have been to this nursery on a field trip for school. It was great. He knew what he was doing and everything look amazing. I have not ordered anything from him but i would not be affraid to.

Ordered two thornless blackberries (3 gallon) and a 3-gallon Tifblue blueberry bush last year and have been very happy with results. Plants arrived extremely well packed and very healthy. All have grown very well and born frut. Highly recommend this company!

I ordered a mulberry tree which came about two weeks after I placed my order in September. The tree was beautifully packaged and a very healthy one gallon plant. This was a pleasant and pleasing experience.

I have dealt with this company several times. As they ship potted plants, plant sizes are small compared to others that ship dormant, bare root. However, potted plants can be had year round, so that is the trade off.

Plants are packaged well and I have not had any difficulty with shipping. Have had a couple of plants small and "failed to thrive". As this is covered by their guarantee, they replaced the plants without hassle - I just had to wait for stock to mature for shipping. Replacements were significantly larger than originals.

Gooseberries received were very small compared to offerings of several other companies, but I could not find varieties they have elsewhere.

One concern is that many of their plants I received are greenhouse grown instead of grown outside, so buyer is cautioned to harden off before planting out. If buying late in growning season, this could be a surprise.

Reasonable prices, reliable service, some intersting selections. I would like to see more information about plants they offer posted on their new web site.

I've been interested in this company for a few years, but until recently hadn't bought any plants from them. A couple of weeks ago I made the 3 1/2hr trip to the nursery (Virginia Beach to Afton, VA) for their Fruit Expo. The nursery itself appeared a bit disorganized but each time I asked for a particular plant they new exactly where to find it.

I bought a Petite Negri Fig, Sapodilla, Lychee, St Fiarce Gooseberry and a couple others. All were fine specimens that showed new growth. A week later I remembered seeing a few guava plants that were not in the catalog (wild Hawaiian and Indonesian White) that I wanted to order. I called and talked to Michael who was very helpful and promptly had my order shipped out the following Monday. Two days later they arrived, well package and much larger than I thought.

In my particular two dealings with the company, (in person and through mail order) I was actually very satisfied.

FYI: some of their tropicals are also available in quart and one gallon size @ a much less expensive price. These are not shown in the website, but you could call and ask if they are in stock.

The chinquapins (and a strawberry) I ordered arrived at about the date they said they would send them and look healthy. The packaging was very nice and sturdy. I was persuaded to order by a neighbor who purchased some very nice apple trees from their nursery. I would consider ordering from them again.

My experiences with Edible Landscaping have been mixed.

One shipment contained, along with the stuff I had ordered (by telephone), several items I never ordered, including an apple tree and apple tree scions (I have never grafted so much as a blade of grass and barely knew what a scion was). When I telephoned (long distance, at my expense) to ask what I should do, the woman I spoke with (Janet, I suppose) insisted that her husband (Michael, I suppose) "never makes such mistakes," and we actually got into a bit of an argument over it. She finally reluctantly agreed to have me rewrap the items and said she'd arrange to have them picked up by UPS for the return voyage to Afton. That was fine, but I went away from this experience feeling that it was somehow all my fault, when what I was actually owed was a gentle apology for having to box that stuff up again and deal with UPS and wait for the credit to show up on my credit-card account. So much for the customer always being right. I guess that graceful concept is dead in America.

Another shipment contained a jujube tree that had a large gash in the lower trunk from the rubbing against it of the pot containing another plant. This time I didn't complain but just put it in the ground with a little prayer. That Janet had me trained!

A third shipment included grafted che fruit trees. Wrapped very tightly around and around the grafted area of each tree was a lot of plastic. I didn't know whether to remove it or whether it was somehow necessary to support the graft. There were no instructions telling me what to do, either. So with trepidation I called the company and spoke with the man called Michael. He himself didn't know quite what I should do, or even quite what I was talking about; his general attitude seemed to be that I was either stupid or crazy to be asking such a question! I finally thanked him for his "advice" and just removed the plastic, a very difficult and delicate operation.

ON THE OTHER HAND, I like what Edible Landscaping offers. They have a wonderful catalog, just a terrific selection, and their general philosophy of what things people should be planting closely agrees with mine. Almost all of the shrubs and trees they have sent me were in good or great condition. Most things are adequately and safely wrapped, although a couple of items were on the dry side (and both the company and I are located in the same state). The materials were shipped when they said they would ship them. Edible Landscaping sends send interesting (although not always accurate or complete) information with the plants. (One glaring omission concerns the need to keep pawpaw trees shaded for at least the first year; the information sent by Edible Landscaping conveys the erroneous idea that the seedlings need only be "hardened off" for a few days. Unless pawpaw trees are kept in a tree shelter or under 60-70% shadecloth for at least one and possibly two years, they are likely to die.)

The prices are on the high side---better deals on some items are available elsewhere, such as through Nolin River Nut Nursery.

Overall, if it hadn't been for my negative experiences with the service side of the operation, I'd be inclined to give this company a positive rating.

I've placed several orders with Edible Landscaping over the last few years, which included bush cherries, purple leafed bush plum, blueberry, lingonberry, cranberry, wintergreen, american filbert,and paw paw. All arrived very well packaged and in good condition. They've substituted twice, once for a different cultivar of cranberry and once for a smaller sized paw paw as they were out of what I had ordered. I've found them responsive and helpful on the phone.