Hancock Seed Company

After I placed 10lbs. of seed on properly prepared and fertilized turf in conjunction with a test pan, watered every day other than rain days for a month. They then have the audacity to imply it's my fault, that's absurd when not one seed germinated. Then to offer a 20% discount on more of the same, that's the earmark of extremely poor customer satisfaction. No doubt they'll soon discover there's a problem with that lot number although I'm certain they could care less.

Absolutely amazing company. I've placed five or six orders from them now, as shipping is free and prices are highly competitive (especially in bulk for things like groundcover, cover crops, or grain crops), so it's easy to just order one small thing when you realize you've forgotten something. One order among the many must've been dropped by the shipping company, as it arrived with most of the bags busted open inside the box. I contacted the company and they immediately replaced the entire order, even though I was able to save some of the product I'd already received. Wonderful customer service, wonderful product (all seeds have a year-current tested germination rate listed right on them so you don't have to guess), wonderful pricing. Can't recommend highly enough.