Fair Dinkum Seeds

Some folks suck unfortunately, and while it isn't everyone, the fact is they do exist, and this fella is one of them.

This is what really happened.
Customer wants seeds.
I am sold out.
I say I don't know the stock I have in reserve as I haven't done all the orders. Covid lockdown means we are flat out for the last few days.
If I have reserves I will restock next week after I do all the orders, or failing that I plan to collect more on a roadtrip that is also planned for next week, and if you are on the email notification list as I have explained previously, multiple times, you and everyone else will be notified the very second I restock.

I am flat out, but I still manage to restock as promised, but because I'm so busy the roadtrip doesn't happen.

They hassle me about the seeds again and I say if it isn't in stock then it will be as soon as is possible.
Hassling me again and again just wastes more time and slows everything down.

I was sure I had restocked but not 100% and the week has been a total blur and I just don't have time to stuff around and check.
I mistakenly assumed I mustn't have since they are here a week later annoying me about it again.
Surely not?

I put some of the other scheduled work aside, and focus on greasing the squeaky wheel, then once done I make sure they are notified along with everyone else that is waiting.

That is when I discover they are not even on the bloody waiting list. That is why they were not notified last time I restocked.
All this rushing around and extra work I have done just for them, twice now, was a complete waste of my time.
What they have been hassling me about, has been instock for a bloody week!!!

I tell them this and that I am far from happy with the extra wasted time.
They put in a large order with special instructions.
Then they insult me.

At that point, I immediately cancel and refund their order.

I don't do this business for big $, I do it because I like sharing cool seeds with cool folks all around the world.
That's it.

There are way easier ways to make money than this, but I do it as I kinda reckon its good for the world from an environmental point of view, and it's also super cool meeting passion plant people and supplying them with A1 quality fresh viable seeds of species they can't get anywhere else.
To me that is super cool and it's my main motivator by far.

If ever given the choice I don't sell to folks that are not cool, at all, ever...
I'd much rather be broke.

Because of my great reputation and huge loyal customer base sales is never an issue. My biggest issue is demand for my seeds far outstrips my ability to supply.

By preventing this doofus from purchasing it saves me some grief, and more importantly, it benefits my other customers at the same time. Now someone nice won't miss out on those seeds. :)

Unfortunately for them I guess I am the only person in the world with the species they want which is a bit of a bummer...

They tried threats first, then they tried being all friendly, and now they are back to threats, with a sprinkle of bad reviews and blackmail too.

eh, whatever...

I have no control over their actions, but I do control who I choose to sell to.
They are not my customers and because of their rudeness they never will be again and they should really just accept it and get on with their day.

In response to their review, I can say their first order was much better than they expected, and they thanked me and praised me on the great germination they had, and they said they would tell their friends, and they happily returned to spend several hundred $ again.
So yeah, there's that...

My international shipping is flat rate $40.
This is because it costs me $22-$63 just for stamps. I think this is very fair and I encourage you to check the prices yourself if you have doubts.


The only reason this NZ(not UK like their dodgy profile says)ex-customer is unhappy, is because I dared to get cranky at them stuffing me around, then dared to refused sale when they were rude.

I refuse sale to all that are rude, especially those that waste my time.
I stand by everything I have said and I only wish they had put their own comments in that imgur post as well.
In context, I believe my response to their tedious nonsense is very very reasonable.

You are not welcome in my store going forward and if you choose to spend your time doing your best to hurt my business there is not much I can do about it.
That's your karma.

May you reap what you sow in all aspects of your life.
:)