The office staff are poorly trained and do not inform the customer of the sod delivery procedure. They expect you to wait at your house from 7am to 10pm, and if you call to enquire about the status of the delivery they ignore your call. When we finally spoke to a manager he only said "we are busy". Horrible customer service and we will certainly use a different garden centre for the rest of our sod, tree and plants needs.
On June 1, 2008, Tallulah_B from TORRINGTON, AB wrote:
They had advertised soil testing. When I went there, they tested my soil (front yard & backyard), and told me I had great soil. They obviously are not just in the business of selling stuff (they said I didn't need to augment my soil!), but were being totally honest and helpful. I will, and have, recommended them to anyone that needs a small, helpful, garden center.
