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Arcata, CA(Zone 9b)

I use netzero and I get a lot of ads from window messenger. I know there is a way in windows to stop this but I can't remember how. When I was working, Our Tech. people disable this feature. Can anyone help? In the instructions on Netzero, they say you can't use a pop up killer program. I have enable their filter but it still allows ads from window messenger.
Thanks

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