Acer CD Creator 4x4x6

cape may court house, NJ(Zone 6a)

I've had this C D Creator for about a year.
Decided to set it up this eve.
Downloaded WinMx, thanks to all of you and all the information I read.

Problem, the door will not open to put a disk in.
I searched Acer for trouble shooting but, no answers on this.
Sandy

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