If you have any friends who are subscribers to Earthlink and they ask you why they can't log on, here's what I just found out from their site when I looked there for a friend who called me:
Mindspring/Earthlink network status info: http://help.mindspring.com/netstatus/
- Original from Celest on 14-Mar-2002 18:19:59 Eastern:
We are currently investigating the cause of authentication failures across the United States. Customers will experience difficulties when connecting, accessing all services such as mail, news, and the startpage. We will provide an update as more information becomes available.
They have live chat and I was able to get online w/ a rep within a minute and act as a go-between for my friend.
It got me thinking...It's good to know the support site and/or network status page for your ISP so you can phone a friend with web access when you're not able to get online - often they can get you the information in minutes so you're not on hold for a half hour just to hear they're down.
Hope that helps!
:) Kimberley