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Site Help: Journal "wish list" requests here, please, 1 by DreamOfSpring

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In reply to: Journal "wish list" requests here, please

Forum: Site Help

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Photo of Journal "wish list" requests here, please
DreamOfSpring wrote:
Patti,

In an effort to try to discern if I'm just not understanding (vs actually seeing the screen differently for some reason or having maybe found a different way to 'get there'), I decided to take a screen shot to illustrate what I was trying to say yesterday. Low and behold, when I went back to the page, the same one I had viewed yesterday, to get a screen shot, the pictures were gone - but they were there yesterday.

After some head scratching to try to make sense of all this, I discovered something very interesting. What I found may be helpful to the developers in troubleshooting the issue. It may also provide a way for us to get to those missing pictures. Explanation below.

The 2 images below are screenshots from my journal. Both were taken a few minutes ago and both show the same entry "Play To Win" circled in red. The two pages do not show identical entries because of a sorting glitch in the system (explanation in a minute), but we can still use them to compare the "Play To Win" entry.

As you will immediately notice, the 1st image (below) has the iris thumbnails (or pictures), including the one for Play To Win. This is what I was seeing yesterday when I wrote the post questioning you guys about the problem. The 2nd image, however, has no thumbnails not even the one for Play To Win - even though both images were taken today just a minute or so apart! The 2nd image appears to illustrate what you have been seeing and describing.

The differences between these 2 images is a function of how I arrived at the screen, believe it or not. For Image 2 I clicked on "My Journal" to reach this page. For Image 1, I got there by choosing "my info" and the selecting "Read DreamOfSpring's Garden Journal." Now I do realize the latter method is not the correct way to view one's journal, but it's what I apparently did yesterday when in a hurry and momentarily confused by the changes to the menus. I just couldn't find the "My Journal" link right away at the time.

It would appear I actually have uncovered another glitch in the system. You may be able to use this glitch to view those thumbnails in the mean time, until they get it fixed. Depending on what you want to do on the page, you may need to use both screens, one to view the pics and the other to access some of the stuff that is chopped off on the other screen. Not perfect but a possible work around.

Oh, and the reason I ended up with the 2 pages sorted differently is if you take the Image 2 route (using "My Journal") the system sorts them by name automatically. If you take the Image 1 route (using the "my info" screen) the entries are not sorted (same behavior as Journal always had). I took Image 1 (not sorted) 1st. When I got to the screen to take Image 2, it was sorted automatically. I could not 'unsort' the screen for Image 2, and I was too lazy to go back to redo Image 1. (I mention this both to explain this mystery and to point out yet another behavioral difference between the 2 screens).