General Discussion & Chat: The cable guy and I are going 'round and 'round, 1 by vossner

vossner wrote:
Just wanted to close the loop on this one. I followed Marylyn_TX suggestion and contacted http://twitter.com/comcastcares and within 48 hrs the crew was at our house re-installing the high wire. Marylyn comes to my rescue so often, thank you, Mar.

Here's the guy after 13 weeks of me trying to get this resolved on my own. I bet I still would be pleading w/ those guys, had it not been for my techno-angel, Marylyn. As a matter of fact, I know I'd still be waiting. After the crew was finished, we showed them the neighbor's fallen wire and their response was: don't have a work order for it. We gave the link to our neighbor but don't see any progress over there.