Rural Gardening: My first baby chicks are here!, 1 by neofarmer

neofarmer wrote:
Hello all, I have been lurking here for quite a while, and have learned sooo much from you all that I was able to confidently get them settled in. The marbles in the water worked perfectly. I also wanted to let everyone know about my very positive experience with MyPetChicken.com.

I had place an order early in the spring with McMurray, but after hearing about their problems, I canceled the order. The following is an email I sent today to MyPetChicken to let them know how great their service was:
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"The baby chicks arrived healthy and active and utterly adorable. This was my first time to order chicks and I had heard so many horror stories of boxes of dead babies.

I am very impressed with your selection, your website, the ability to order smaller batches, the ability to buy sexed bantams, and your excellent customer service. Kathryn"
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Here is one email example of their great customer service and attitude.

On Jun 23, 2008, at 8:22 AM, My Pet Chicken wrote:

Hi, Kathryn,

I have good and bad news for you. The good news is that your baby chick order is shipping this week, so you should be receiving it right on schedule! The bad news is that since you originally placed your order, we've removed white wyandotte bantams from our online catalog of available birds because the eggs simply weren't hatching. We could not fulfill your order as you placed it, unfortunately--I'm very sorry we didn't have every bird you ordered!

The hatching facility has notified us that they will substitute a female silkie for the female wyandotte chick we did not have for you. (They should be contacting us soon to let us know what color Silkie was available to substitute.) I hope this substitution is not too disappointing. I'm so sorry our wyandotte eggs did not hatch this year! We suspect the roosters were not as fertile as is usual. It is something that happens from time to time in a business in which you literally have to count your chickens before they're hatched. I'm so sorry we didn't have all the babies you ordered!
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Here is a quick shot of a few of them. I love the little silver sebright. But this little Dominiquer is something else. She was pecking on everyone immediately, and runs at my hand when I reach in. I have been holding her in the evening to try to tame her a bit, but it ain't gonna happen. This one just might be dinner someday unless she stops trying to grab my skin.